Salve, leggendo altre recensioni mi accorgo che sicuramente il servizio in merito alla trasparenza non rispetta per nulla i requisiti previsti dalle normative vigenti perché tutti come me non sapevan... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Salve, leggendo altre recensioni mi accorgo che sicuramente il servizio in merito alla trasparenza non rispetta per nulla i requisiti previsti dalle normative vigenti perché tutti come me non sapevan... Vis mer
Selskapet har svart
As other people wrote - a scam. A subscription, not mentioned anywhere in the ticket purchase flow was added by a small checkbox, which looked like terms and condition of ticket purchase agreement. I... Vis mer
Selskapet har svart
We tried to get tickets to the Sight "Regaleira de Sintra". The website claimed to sell them, although the official app didn`t. We did not get the tickets. After logging in to their site, nothing hap... Vis mer
Selskapet har svart
Whilst abroad, on my iphone, I purchased what I thought was a one off fast-track service through the airport for my return trip. Feel foolish for two reasons: (1) I still had to queue for an hour t... Vis mer
Selskapet har svart
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 97 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
0/10
SCAM - they charge 40euro on top of the pass you pay every month without you agreeing / knowing.

Svar fra Uptrip
It’s a scam!
I was charged €39,90 the next day, for a subscription that I never signed up for.
I had to block my card and I am currently disputing with my bank to have the money back.
DO NOT use this website!

Svar fra Uptrip
Scammers need to be shut down.
Tried to order a fast track at airport for £9. It was not available and was instantly refunded. Fair enough.
Since then they have taken £35 and attempted to take several more. None of this was authorised at sign up. What service would I even be paying for?

Svar fra Uptrip
Ho prenotato dei biglietti,
Che sono stati addebitati e subito rimborsati per "problemi tecnici",
Mi sono ritrovato con un abbonamento per un e-book che NON avevo chiesto ( e ne sono sicuro ) da 39.9 €.
Non rimborsati
Seguito: dopo circa 20 gg mi sono stati rimborsati i 39,9€.
Grazie.

Svar fra Uptrip
Purchased a one off security fast track. I received an email to say there was problem and it had failed and I would be refunded for the cost of the fast track. Thought that was the end of it but have just seen I've been charged for a subscription for 2 months. For what I am not sure. Avoid this company!

Svar fra Uptrip
Comprato dei biglietti per Saint Michel,non ricevuti ,ricevuto invece abbonamento non voluto di 39 euro per non si sa bene cosa .. Contestato adesso aspetto rimborso per eventualmente alzare valutazione.

Svar fra Uptrip
Mi ero logato per acquistare dei biglietti per l'ingresso al museo di Vienna e mi avevano addebitato l'importo ma non ho ricevuto i biglietti e mi è stato immediatamente stornato. il giorno dopo ho avuto l'addebito di 39.90 che ho contestato e mi è stato rimborsato velocelmente, sono stati corretti

Svar fra Uptrip
Absolute Scam!!! They pretend to sell fast track services to airports and then they take your credit card details and charge you 39.90€/month, and never provide the fast track service in the first place. Do not fall for them, do not enter your credit card details or try to buy any services from them. They charged me three months and now I am having to dispute this with my bank, and I hope I get the money back.

Svar fra Uptrip
This is a complete scam, I purchased fast track at Naples Airport and found myself signed up for a subscription which cost me 3 times the original purchase. They claim it is clear on their website, it is not. Steer well clear robbing 🤬. If i could give them a zero rating I would.

Svar fra Uptrip
I was also a victim of these scammers. two days ago, they charged me a 39 euros, but I immediately attacked them, wrote to them, threatened them with all the institutions. I contacted the bank to block them and initiate dispute resolution processes in accordance with EU legislation. Today I received a letter from them that they will return the charged money to me! Don't give up

Svar fra Uptrip
Ich wollte Karten für die Westminster Abbey buchen und musste dafür meine Kreditkartennummer angeben. Dann kam eine Nachricht, dass sie doch keine Karten verfügbar hätten und meine Zahlung canceln. Es wurden aber unauthorisiert 39,90 € für vermutlich die Registrierung abgebucht. Scheint vielen in den letzten Tagen so zu gehen. Habe meine Bank informiert.

Svar fra Uptrip
An absolute scam, they essentially stole 40 euros from me, after selling me entrance tickets to something, which the day after they informed me they couldn't even give me due to "issues". So no entrance tickets and 40 euros lost.

Svar fra Uptrip
They are actively hiding information about the redemption products in their offering. Be very careful before using your currency to anything else but Points at Miles and More. I've recommend escalating this to EU, because using dark patterns in ecommerce is prohibited when its used to mislead customers. And looking at this review pool, this seems to be a wide-spread problem.

Svar fra Uptrip
AVOID!!!!
Tried to buy a fast track for paphos airport....got an email saying it was not available and i would get a refund then ended up getting charged 39.99euros for some subscription i never used. Similiar to everyone else on here.

Svar fra Uptrip
It is very misleading, I only use it for one time payment for buying a ticket but was somehow subscribed to the ebook and charged 39.9 Euro the next day. There is completely no confirmation about the subscription. I know nothing about it and be charged money for subscription. Totally cheating company, never use it again

Svar fra Uptrip
SCAM!!!!AVOID!!!
Website said tickets avaliable for the day needed but when booked and taken payment said sorry not avaliable!
Got a refund on that transaction but next day had another for £34 for a e book subscription?
Had to log back in and cancel unwanted subscription and contact bank to try for refund!!!!
No mention of subscription and dates not avalibale for what I needed which website said were avalibale!!

Svar fra Uptrip
Ordered a Fast Track through Liverpool Airport, and noticed a couple of weeks later "HP*uptrip.co, Greenford" appeared 3 times with amounts between £9 and £36. Barclaycard refunded all but I have no idea who this company is and what the connection is with airports.
Just to clarify, I booked fast track through HiPass Aero. I thought I was booking direct with the airport. The lesson is to check - booking direct with the airport has always been fine.

Svar fra Uptrip
Lack of transparency and unwanted charges, they automatically add you to a paid monthly subscription that you never want and provide no refund. If you're looking for a Fast Track pass avoid this service like the plague.

Svar fra Uptrip
Sneaky terms and conditions sign you up to a subscription, 24hrs later you get charged €39.90 for a random not even informative e-book for a country youre not even in, be sure not to use any of their services and unsubscribe to any of their sneaky scamming techniques

Svar fra Uptrip
Contattato il servizio clienti, per informazioni come clienti ITA mi è stato chiesto di riscriver in inglese (come se loro non potessero tradurre) è una volta fatto, hanno impiegato 30giorni per un “non risposta” servizio pessimo

Svar fra Uptrip
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
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Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.