Elis UK Anmeldelser 

Elis have been a reliable supplier in my experience. They are repsonsive to requests and my account manager, Daniel, is always very customer focussed. We also get great support from Kim when required.

Daniel has always provided excellent service and keeps our account updated we are very happy with the service provided by him and Elis .

Votre chauffeur a manque de me renverser apres avoir renversé mon scooter et pris la fuite !!!

DQ-916-TX

Une honte et un danger !!!

Great service delivered by James Elis at Glasgow Nuffield thanks for your support James

Always a pleasure to deal with. Sharon in accounts is always helpful and on hand when needed. Jessica on site is also very friendly and provides prompt replies to emails.

Many thanks,

Experience with Durham been great , Daniel our account manager is friendly and always at hand for support

good service all round, any problems sorted with speed.
Courteous delivery drivers and admin staff, rep always to hand if needed.
Good quality uniforms with a speedy repair service.

Incredible service, I have found all the staff to be very helpful, overalls are great quality too.

Just renewed contract with Daniel and very happy with service.
Daniel also replies to any queries I have.
Weekly pick up and return of clean overalls is always on time.
Quality of overalls is much better than previous supplier

Wreckless drivers and terrible ethics. Their car and support staff are appalling.

Very persuasive sales person, Even if you read every single word in the small print you will regret signing. THEY ARE 2 YEAR AGREEMENTS DESPITE WHAT THE SALES PERSON SAYS. To rub salt in the wound it is a rolling contract that continues for another year if you don't give notice 6 months in advance of the end date. I gave notice as soon as I realised I had been duped, it took 5 emails before they would confirm my notice was received. Lazy, disinterested admin staff, delivery failures which are vehemently denied to the point where you are accused of lying so there is no credit for the non existent service.
I don't have the vocabulary to describe what a shockingly poor and couldn't care less attitude they have once you are stitched up into a contract.
I have bben in business for approaching 50 years, this is the worst supplier I have ever had by a country mile. Sign with them and you will receive only poor service and much wasted time.

We been using Elis services for a few years and found them really good. The Sales & Account Management Team members, Georgina & Joanne are pleasant to speak with. Thank you for your services

James was very informative and helpful resolving my issues in the past.

Helpful and good communication

Worked as a driver for Elis Chatham. One of the most poorly ran operations I've had the luxury of witnessing in any job I've ever had. Management is based upon emotion and not merit. I've was called a liar when I had to take a Saturday off due to my father having an illness. I was threatened with excessive use of power. For that saturday off I was told 'I could put you on 2 year probation if I want'. Also during that meeting, the manager had a list of every mistake I made. Simple honest mistakes, and threw them in my face, then proceeded to tell me about the same mistakes he made in the past. Simply moronic. He gets very emotional and all professionalism goes out the window. The same manager, I heard racist slurs, sexist and misogyny comments about fellow staff members. And talking behind the drivers backs, mocking them and laughing for their mistakes. The worst kind of human being on the planet by a country mile. He showed me accident videos for banter and a laugh. And when I raised a complaint with the GM. I was told it would be in confidence. I mentioned one specific thing during that conversation. And I've already heard the manager is saying it to the drivers. So, you can imagine the level of professionalism. I've had to go above Elis Chatham to the head office for my complaint because of this reason. The job is straightforward, the other drivers are good lads and help you more than management. It's paramount you consult the driver as they'll teach you how to work there, not management.

Where do we start, so like many we were sold a great service great prices and great customer service, guess what we have received none of this after the contract was signed. To try and speak to our contact is incredibly difficult, apparently they take time away and off the telephone even though they are in the office? Missed deliveries of overalls leaving my guys without nothing in a high risk job, I cannot wait to be free from Elis, they don't care about the smaller company at all. Sales and money, of which I bet they contact us when the invoice is overdue - I will be placing this on hold until we get some kind of service!!!!

⭐ 0 Star — Poor Customer Service & Misleading Sales Pitch

I feel completely let down and cheated by this company. The sales process was smooth and persuasive — it felt like everything I needed was being promised. But once the contract was signed, everything changed.

Customer service is shockingly poor. Getting basic support requires constant chasing, repeated emails, and endless phone calls. If you’re expecting a responsive, helpful team — look elsewhere. It seems like the only time they really care is before you sign the contract.

Now I’m locked into a 2-year agreement, and it feels like I was sold a dream and handed a nightmare. I would strongly advise against signing up unless you have an incredible amount of time and patience to waste following up on issues that should be simple.

This is not a company I would recommend to anyone. Be warned: it’s a polished sales pitch up front, but the service behind it does not deliver.

Dirty company of the highest calibre want you slaving about like a robot the Elis in northfleet kent what a low life company sent me wrong details on p45 about 4 years ago and still haven’t amended it phoned northfleet Eli’s to get told take it up with head office head office say northfleet Eli’s as got to send them paperwork then phone Eli’s at northfleet again and they say yeah we will send it to head office still not done after 4 years going around and around in circles run by a French businessman who only cares about making he’s billions and you wonder why you are going to be joeyed about they don’t care about there employees that’s for sure rotten company

Ali and Kelly are always very helpful and check in often, everything runs very smoothly.