Tyres Outlet Anmeldelser 

Order placed and paid for 9th Oct, no further contact from them following a confirmation email. When I chased today I was informed that the order isn't available. I tried to call, the number doesn't work, I also tried to fill in their cancellation form, got to the end of that and was then informed that i couldn't post my cancellation and needed to call. I've an awful feeling these guys are fraudsters.

Say tyres aren't in stock when they clearly are but at a now newer higher price.
Shocking behaviour.

Avoid Like The Plague!!!! Absolutely shocking service! Site says 3-5 days for delivery and when you order you get nothing for 3-5 days then you get a message saying two weeks as they are coming from Germany?? Still haven’t received them so god knows if they will even turn up. No UK contact number and don’t even waste your time on live chat as that is 3-5 days just to get through.

This site feels like just another clone of the infamous delti.com / tyres.net network. They use a ".co.uk" domain, making you believe you are buying from a UK-based company. Don't be fooled. They promise delivery within a few days, but in reality, you can end up waiting for over a month since the tyres are coming from abroad, customs clearance is required—a process that can sometimes take a long time. The customer service completely ignores you. There is absolutely zero response to complaints or inquiries—you are stuck talking to a useless chatbot. While there might be real people working there, they clearly don't care about communicating with a customer who just spent nearly £600 on a set of tyres. To make matters worse, they only provide a tracking number from the German division of DPD. It is impossible to track the parcel properly. You won't get any notifications or updates; you will only find out they’ve arrived when they literally show up at your door. No accompanying paperwork or documents were provided with the tyres either. Save yourself the headache and stay far away from this company!

I ordered 4 tyres on this website on 11th of May 2026 and I got nothing until today. They delivered only two tyres to the fitting centre, then asked courier collect back. I requested refund, but no refund until today. The phone number is not working, email no reply. I don't know what's wrong with this company. I might Initiate legal proceedings

I ordered two tires from them on July 15, 2026, and received neither a response, nor a refund, nor the tires. It is better to avoid.

This Company is not providing the correct information for bayer to DPD and the delivery was made to wrong address and after when I have tray to resolve the problem they have only phone number that nobody is answering. Hopefully i will get refunded from PayPal but definitely avoid buying from here.

I ordered 4 x 13” tyres, but what arrived was 1 x 13” tyre and 3 x 14” tyres. I’ve contacted the company through the website and by email with no reply. I even tried calling the phone number on the site only to find out its a fake number. So now I have one good tyre and three that don’t fit anything I own. They also took about three weeks to come which I wouldn’t mind if they’d told me this beforehand. I don’t mind mistakes but on the basis of that they don’t respond to emails isn’t unacceptable. I will now recover the funds though my bank.

Order no RD 57044876.
Ordered tyre on 23/5/2026, finally arrived on 16/6/2026, missing my mot date, so had to buy another locally. Internet only company so no one to speak to."No reply" system on emails. Regret not checking their negative feedback before buying.
I will NEVER use again or recommend.

Do not use this supplier if you need the tyres within a few days.
Placed order Tuesday 19th May, email received shortly after that order had been sent to their warehouse. Chased order Thursday 21st May received response that order will be shipped shortly. Friday 22nd May email received saying there has been high demand and there will be a 3 day delay. Tuesday 26th May receive email that the order is ready for shipping with an ETA of Friday 5th June.
Their website on this choice of tyre says delivery will take 2-5 working days. It has taken 5 working days to say the order is ready for shipping.
Trying to chase for order updates is difficult due to the only contact is either through email / webform or A.I chat. Phone calls are also dealt with by A.I.
The only positive is they were the cheapest available at the time.

Awful experience, I am still waiting for my purchase after 3 weeks and nobody responds to my emails

Scam company, NOT UK BASED.

No reply to emails, very slow delivery. Thankfully I paid through paypal so got a refund through them.

Avoid this company

I’m still waiting for 1 motorbike tyre ordered 22 days ago. They advertised one tyre as free postage then charged me for only ordering one and not a pair which would have been free. I don’t believe they hold any stock and order as and when direct from manufactures. No one will ring you back even when the chat bot says they will. I’m now waiting for a refund. I’ll update you when I have it……

I made a big mistake ordering my tyres from this company their web site is .co.uk but are based in Germany I did not know that.
Still waiting for delivery 2 weeks from ordering no idea when they will arrive or if they will arrive.
No customer service impossible to contact them.

DO NOT BUY FROM THESE COWBOYS! They have a “co.uk” address but they are based in Germany. I ordered 4 new tyres… only 3 have arrived. They are completely unresponsive to emails. The phone number is some pathetic AI voice that goes silent when I read my order number. I’m stuck with 3 useless tyres and massively out of pocket, and unable to speak to anyone to get my order completed or a refund so I can buy elsewhere. AVOID AVOID AVOID

Still waiting on tyres almost 4 weeks later, said they take 7/ 10 days, disgraceful service, no email replies, no updates, tracking incorrect per DPD, incomplete info to DPD, tel number incorrect, they take the money from you and do not keep you informed or even supply the items purchased......DO NOT, I REPEAT,DO NOT USE THIS COMPANY,go elsewhere

Tyres are very slow to arrive as they do not hold UK stock of tyres. Their fitting partners don't even know who they are and will not honour any discount when shown the order invoice as tyre outlet suggests. Even worse, one of their partners that I had the tyres delivered to will not guarantee anything to do with the fitting as they see the order as customer providing own tyres despite being shipped directly to them by their 'partner'. Joke of a company highlighted very well by the partner

Do not use if you need tyres quickly or freshly manufactured. The delivery took 11 days and the tyres had a DoT of more than 5 years ago. Delticom are the company behind Tyres-outlet UK. Their complaints system via the Tyers-outlet web site fails after one return email due to system size limits which they hide behind. I will never use a Delticom company again. Do not use these charlatans.

Ordered 1 tyre 3 weeks ago
Been waiting for delivery no correspondence from them ,then today just got a cancelled ordered email no explanation not even an apology .now got 10 days to find a tyre .so poor
Won’t ever be using them again .let’s hope my refund is in my bank

3 days after I placed my order I received an email saying delivery was delayed by 3 days. 6 days after that I received a flurry of 5 emails cancelling my original order and creating a new duplicate order with no explanation.

The phone number 0376888717 listed on the contact webpage linked to from their emails does not work.

The phone number I found through Google (0808 1891233) leads to an AI chatbot that could not help and could not connect me with a person.

The website chatbot could not help and could not put me through to a person.

I've therefore sent an email to cancel all orders linked to me and have placed the order with another company.