Worst ordering experience from start to finish - avoid if you have a choice. Spent hours chasing back on forth on incorrect quotes, no clarity on process or final price and dealer communication righ... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Naomi was approachable, confident , knowledgeable and considerate. She was easy to talk to and relatable. I trusted her immediately. She listened ad answered all my questions, speaking with conviction... Vis mer
Selskapet har svart
very straight forward, easy to use sight. Would appreciate informaiton on how/where to be able to go and look at cars before making a decision on which one to buy. I went to different dealerships,... Vis mer
I made contact with Tusker and asked about changing main driver over to my wife as it was not clear when I placed my order. Also checked about placing private reg plate on the new car. The person who... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Hi, we’re Tusker — and we’re on a mission to help everyone drive a better, cleaner car. Through our salary sacrifice scheme, we provide an affordable and tax efficient way for employees to enjoy a brand new, fully insured and maintained car, with a fixed monthly amount taken from their gross salary. Since 2008, we’ve supported more than 100,000 drivers in making the switch to cleaner motoring. Our focus has always been on reducing environmental impact while making new, reliable and low emission cars accessible to as many people as possible. Today, we’re proud to run the UK’s largest salary sacrifice car benefit scheme, with the lowest average CO₂ emissions of any FN50 fleet. With over 2,800 employer customers, we’re recognised as the Car Benefit Experts — offering deep experience, compliant scheme management and a driver experience built on trust, clarity and support.
Kontaktopplysninger
Hatters Lane, WD18 8YF, Watford, Storbritannia
- 0333 400 1010
- hello@tuskerdirect.com
- tuskercars.com
4,5
Enestående
11k anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very easy experience selecting and…
Very easy experience selecting and excellent correspondences
26. april 2026
Svar fra Tusker
We are so glad your experience was easy and that our communications were helpful. Thank you for taking the time to leave us a review!
Kind Regards,
The Driver Satisfaction Team
Pro-active communication
Great, pro-active communication and customer service - ability to accommodate pricing change before order placement and order processing.
28. april 2026
Svar fra Tusker
We're happy to hear that you had a positive experience with our proactive communication and customer service. We appreciate you mentioning our ability to accommodate your pricing needs and order processing. Thanks for your feedback!
Kind Regards,
The Driver Satisfaction Team
Thoroughly professional
Thoroughly professional in answering a number of questions I had before ordering the car.
After ordering the car the aftercare service has been exceptional.
22. april 2026
Svar fra Tusker
We appreciate you taking the time to leave us a review. We're happy to hear that we thoroughly answered your questions before you ordered your car and that you found the aftercare service exceptional.
Kind Regards,
The Driver Satisfaction Team
Very simple
28. april 2026
Svar fra Tusker
Thank you for your review! We’re glad to hear you found everything very simple. We appreciate your feedback and hope to help you again in the future.
Kind Regards,
The Driver Satisfaction Team
Good engagement all around.
25. april 2026
Svar fra Tusker
We are happy to hear that you enjoyed your experience with us! Thank you for your positive feedback; we appreciate it.
Kind Regards,
The Driver Satisfaction Team
Svar fra Tusker
We are happy to hear that you found our service efficient, organised, and communicative. Thank you for your positive feedback; we appreciate it!
Kind Regards,
The Driver Satisfaction Team
Good customer service from Tamsyn
Good customer service from Tamsyn. She dealt with my query quickly and resolved the issue.
28. april 2026
Svar fra Tusker
We're happy to hear that the service you received was helpful and efficient in resolving your issue. We appreciate you taking the time to share your positive experience.
Kind Regards,
The Driver Satisfaction Team
Easy to compare options
Easy to compare options, ordering process was well explained. I have been kept up-to-date with progress.
22. april 2026
Svar fra Tusker
We're happy to hear that you found it easy to compare options and that our ordering process was well explained. We appreciate that you were kept up-to-date with progress.
Kind Regards,
The Driver Satisfaction Team
Liam was super helpful
28. april 2026
Svar fra Tusker
We're happy to hear that you had a positive experience. We appreciate you taking the time to share your feedback with us.
Kind Regards,
The Driver Satisfaction Team
Excellent Customer Service
Very easy process to follow and kept informed at every stage.
27. april 2026
Svar fra Tusker
We're so glad the process was easy to follow! It's great to hear that you were kept informed throughout each stage. Thank you for your positive feedback!
Kind Regards,
The Driver Satisfaction Team
Svar fra Tusker
Thank you for your feedback! We’re really pleased to hear you found our response quick and helpful. Providing timely support is important to us, and we appreciate you taking the time to share your experience.
Kind Regards,
The Driver Satisfaction Team
Best company to buy a car on line from
The website is easy to navigate and very clear to use.
Information about the cars is clear and easy to understand.
28. april 2026
Svar fra Tusker
We appreciate your feedback and are so glad our website is easy to navigate and clear to use. We're happy the car information is easy to understand!
Kind Regards,
The Driver Satisfaction Team
Hassle Free
Tusker have given me all of the information required to make getting my new car hassle free.
Alan
24. april 2026
Svar fra Tusker
We're happy to hear that we provided the information you required, and that your new car experience was hassle-free. Thank you for your positive feedback.
Kind Regards,
The Driver Satisfaction Team
Excellent Customer Service
The lady I spoke to (Charlene) kept me informed as to what she was doing, was polite, friendly and supportive. Brilliant stuff.
28. april 2026
Svar fra Tusker
We appreciate you sharing your positive experience! We are so happy to hear that the lady was polite, friendly, supportive, and kept you informed. Thank you!
Kind Regards,
The Driver Satisfaction Team
Great Customer Service by Naomi in SS team
Naomi in the Salary Sacrifice team went out of her way to support my queries. She gave great advice and service which was a brilliant start to my journey.
25. april 2026
Svar fra Tusker
We're happy to hear that you received excellent support regarding your queries. It's great to know the advice and service provided was a brilliant start to your journey. Thank you for your positive feedback.
Kind Regards,
The Driver Satisfaction Team
The customer assistant "Georgi" has…
The customer assistant "Georgi" has been really helpful covering all the queries I had and managing to successfully complete the request, with a positive attitude and willingness to help.
22. april 2026
Svar fra Tusker
We appreciate you sharing your feedback. We're happy to hear that our customer assistant was helpful, successfully addressed your queries, and completed your request with a positive attitude.
Kind Regards,
The Driver Satisfaction Team
Very quick response to any questions
Very quick response to any questions. Great customer service
24. april 2026
Svar fra Tusker
We appreciate you taking the time to leave us a review. We're happy to hear that you received a quick response and great customer service.
Kind Regards,
The Driver Satisfaction Team
Easy to navigate website and good…
Easy to navigate website and good customer service and response to queries
25. april 2026
Svar fra Tusker
We appreciate your feedback and are happy that you found our website easy to use and that our customer service addressed your questions well.
Kind Regards,
The Driver Satisfaction Team
Svar fra Tusker
We're happy our customer service and support exceeded your expectations. Thank you for sharing your positive experience with us.
Kind Regards,
The Driver Satisfaction Team
Contact with Tusker…
All aspects have so far been straight forward online and when I contacted Tusker to speak to a person they were able to answer any questions, so I feel I had all the relevant information to make a decision
27. april 2026
Svar fra Tusker
We're happy that you found the online process straightforward and that our team was able to provide helpful information. It's great to know you felt well-informed when making your decision. Thank you for your positive feedback!
Kind Regards,
The Driver Satisfaction Team
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.