Sprinkle Anmeldelser 

Takes way too long from ordering to receiving product. Happened the first time and I was okay with it, figured things happen. Tried again, ordered 9/5 now 9/15 and not even prepared. What good is the product if you have to wait forever. Don’t order unless you feel like waiting a month.

My first experience. I left a 3 star review, because like a few other reviewers, my browser warned me that the Sprinkle website may have malicious software, and suggested I do not visit the Sprinkle or 'trySprinkle' sites.

The folk at Sprinkle responded to my concern, sent me a link that let me access and modify my order, and it all happened with no friction.

I endorse their product and organization.

I have been buying this product for months now to aid with sleep. I have a subscription and tried to be proactive an order the next one to ensure I didn't run out. I placed the order on Sept 2nd and recieved the confirmation email. Several days pass and no tracking number. I created a ticket on their "contact us" page twice and did not receive a response. I also sent an email directly to the email provided on their page and still no response. It's now been two weeks since the order was placed and I've not received a single correspondence or update on my order.

Always used “recreational” cannabis products in the past, never knew hemp products could be this good

I grew up in the 70's and have grown tired of alcohol and the problems associated with it. Tried the Spirit and loved the relaxation it created. Iam now a believer. Looking forward to using your other products.

Update: company has reached out and it looks like my order is on the way. I actually feel bad for them, they seem overwhelmed. On any case I've added 2 stars but will update again if product not received timely.
Love this product but the company itself is a disappointment. My last order was placed 9/4, its 9/14 and they are still preparing my order. Mind you, money was received that day as I paid via credit card. Placed an order that same-day with a similar online site and received my order within a few days. This has been my experience with this company since January. No emails to explain these delays. Its just poor business practice and if I could find a similar product I would never deal with this company ever again.

I did receive my second order from Sprinkle after a long delay. After several emails, Sprinkle made it right with an understandable explanation and a generous rebate. I tried the powder this time and I am very happy with it. Assuming Sprinkle gets their logistics issues worked out, I will be ordering from them again.

Very bad customer service
No one to answer you after you place order

Very good product, I loved it and you will too!

I like the flexibility of adding this powder to any drink, and the fast action!

The product came pretty quick. It’s a great price when you get the large container. I use my own measuring spoon to get the right amount for me. It helps with pain and sleep. Stock up while you can. 😜

Not a big fan of the powders due to the amount of maltodextrin bulking it up. I reached out to Sprinkle to let them know and they were cool and sent me a couple bottles of the restore to replace it. Yeah shipping took a long time but they explained the situation and ultimately I'm happy with my purchase.

Update: they reached out and acknowledged my order and said it would be processed soon. Placed order 21 days ago and still no update on my order.

I placed an order and have yet to receive a notification that it has shipped and I sent an email to their support email with no response. I am nervous I just lost money as they are not responding and now their website isn't loading and says "no secure connection". Did I just get scammed?

I ordered a sample pack of 10 (5mg) just to try this product. Ordered on 8/25/2026, received notification that is was shipped 8/31. This included a tracking number for the order with USPS. The status on USPS website was "USPS Awaiting item" on 8/31. The status hasn't changed as of 9/12. I submitted a ticket and was unable to create a user id on the website to view my ticket status. I'm a tech savvy person the website has issues. At this point I created a second ticket and am preparing to dispute the credit card charge.
Update: two(2) tickets created. Information provided through trust pilot as requested. No response as of 9/14.

The product relaxed me just enough, not so much that I was dozing off. Alcohol and I don’t get along so this is the perfect solution.

Edit to add it took a trustpiolet review for someone to finally do something and they want me to remove this review. I told them no to refund my money. I do want to add they offered a small refund and expedited shipping. I told them I want my money refunded.

I ordered on August 19 and still have not received my order. I contacted them and was given an apology for the delay. It’s almost a month since I ordered. Send a message and was told that it would be shipped soon. That email was sent August 24. I sent another message because my subscription is supposed to renew. What do after I sent another email, they close my ticket like everything was completed. They even sent a message to review to products I have yet to receive. I had a subscription with koi and they have been consistent. I am canceling my subscription and requesting a refund. This is ridiculous! Buyers beware!

Seems like there are a lot of us having major fulfillment/shipping issues. I ordered on August 24th, it is now September 11th, 18 days later.

They also charged me for shipping on this when they said they would not. I don't want to, but I'm gong to have to contact my bank, this is ridiculous.

I work with people who have PTSD and I really wanted to refer them to this company. There is no way I will recommend this company unless they fix things. So many sales they're going to lose out on from me alone.

Guess what? Their entire website is down now. And, I find it very interesting that the reviews here are answered right away. How about you put that manpower into your operations.

UPDATE/CURRENT STATUS: After multiple emails, Sprinkle finally refunded one of the two products I purchased to my original payment method, but said it as a “one-time courtesy.” I had requested refunds for both products, yet Sprinkle is once again offering me store credit for the second product instead of refunding it to my original payment method. I will update this review if Sprinkle resolves the outstanding refund.

I ordered 2 products from Sprinkle partly because the product page prominently advertised a “45-DAY MONEY-BACK GUARANTEE” with the statement “Love it or we’ll make it right".

Both products were within the 45-day period when I requested refunds. I was initially told that Sprinkle does not provide refunds to the original payment method and was offered store credit instead.

This is my main issue: store credit is not what I understood “money-back guarantee” to mean. The product page prominently advertises a 45-day money-back guarantee; it does not say “store-credit guarantee.” The limitation that refunds are provided as store credit appears in a separate refund policy linked at the very bottom of the website, alongside the types of links typically found in a website footer, such as Contact Us, Terms of Service, Privacy Policy, and Shipping Policy.

I understand that customers can click through and read the full refund policy. However, I don't think a prominently advertised “money-back guarantee” should require customers to search the website footer to discover that they don't actually get their money back.

I pointed out this discrepancy to customer service and asked Sprinkle to honor the guarantee as it was advertised when I made my purchases. After considerable back-and-forth, they eventually refunded one product to my original payment method, but described that refund as a “one-time courtesy.” I could not find anything in the advertised guarantee or refund policy stating that a refund to the original payment method is limited to a “one-time courtesy.” Both products were purchased under the same advertised guarantee and were within the guarantee period when I requested the refunds.

I had also clearly requested refunds for both products, not just one. After Sprinkle refunded only one, I had to contact customer service again to explain that my request was for both. Instead of simply processing the remaining refund, I am once again being offered store credit.

At this point, this has gone on for far too long. I should not have to repeatedly explain the same issue, point customer service back to its own advertising, and send multiple follow-up emails to try to obtain refunds for two products purchased under an advertised 45-day money-back guarantee.

As of this review, one of my two purchases has been refunded to my original payment method, and the second remains unresolved. I will update this review if Sprinkle processes the outstanding refund.

Regardless of the eventual outcome, I think prospective customers should be aware that Sprinkle's prominently advertised “45-day money-back guarantee” did not translate into a straightforward money-back refund in my experience. I recommend reading the separate refund policy carefully before purchasing rather than relying on the guarantee displayed on the product page.

When I started this review, i was disappointed about delivery times like a lot of folks. After talking to the rep, they made it right and didn't ghost me at all. It's a new market and I figure it is hard to deal with whatever pops up.

The only issue I had was time. The product is excellent. I wont kick them when they are down. I bet they will get the hang of it soon. Learning experience and all...

My wife and I enjoy the liquid and we are going to try the powder next. Everybody's body is different. While it takes alot for me, my wife just needs a sip. Thank you "Sam" for working these delays through in a very timely manner! Hope to order some more in the future. I bet if you give the compamy a chance, they will make ythe right choices and I wish them well. Next time it will probably be a 5 star review.

A teaspoon of Sprinkle powder added to almost any food literally gives me a feeling of calm in about 15-20 minutes and lasts a couple of hours. My favorite way to enjoy it is in an adaptogen seltzer like Trip or Moment brand at the end of a warm summer day and I don’t have to drive.
I can also stir it into some organic decaffeinated tea before bed and sleep like a baby! I really am so glad to have discovered Sprinkle!