Unfortunately my order ehich was placed end of Nov 2025 , was not delivered .Carrier didnt pick up the package. Waited long time but finally it was clear that it will not be shipped and I had to can... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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the customer support is excellent. I am new to this product and called to see why it was taking so long for the liquid to disperse thru the needling bottle. Glad I called and found out that the item w... Vis mer
I was having trouble with my order it kept telling me they couldn’t deliver to my address. I was very surprised Angel was calling me to help me with my order of Hyaluronic Serum. What Customer Servi... Vis mer
I saw results after one use. But what was surprising were the side benefits. Im not a doctor and can only give my personal experience. The micro pulses helped my facial lymphatic drainage and also... Vis mer
4,0
Bra
427 anmeldelser
Har svart på 62 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én måned
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Prompt service
Got very prompt, helpful advice and replies from a consultant by the name of EJ
24. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Renewa Skin
Thank you for your kind feedback! We’re so glad EJ was able to provide prompt and helpful advice. We truly appreciate you taking the time to share your experience with our team.
EJ made the entire experience great!
EJ made the entire experience a very good one. I have now made three orders with Renewa. and am recommending to friends (including two this morning in Mexico).
23. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Renewa Skin
Thank you so much for your continued support! We’re thrilled to hear EJ helped make your experience such a positive one. It truly means a lot that you’ve placed multiple orders and are recommending us to friends, even internationally! We’re so grateful for your trust.
I used the device for five weeks
I used the device for five weeks, or until the magic serum ran out. There was no improvement whatsoever. I used it as directed. I do not have a huge turkey wattle neck, no deep creases on my face, but my mouth corners are starting to go south. This device and the serum did nothing. I followed directions to the T. And, you don’t get 100 days to return for a refund, you only get 20. Don’t waste your money.
19. oktober 2025
Anmeldelse skrevet uten oppfordring
Svar fra Renewa Skin
Thank you for sharing your honest experience. We’re truly sorry to hear that you did not see the improvements you were hoping for after consistent use. We understand how disappointing that can feel, especially when you’ve followed the directions carefully.
Results can vary depending on individual skin type, concerns, and consistency of use, but we fully respect that not every product works the same way for everyone. We’re also sorry for any confusion regarding the return window — we’d be happy to review your order details and clarify the applicable policy for your purchase.
If you’re open to it, please reach out to us directly with your order information so we can look into your case and discuss available options. We appreciate your feedback and the opportunity to address your concerns.
I reciecwd my package yesterday…
I reciecwd my package yesterday afternoon. I had started to think ll was scammed.
Thank you for responding to me professionally. I used the gadget last night.
23. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Renewa Skin
Thank you for your message! We completely understand how worrying delays can feel, and we’re glad your package arrived safely. We appreciate your patience and are happy to hear you’ve already started using the device. If you have any questions as you continue, we’re always here to help.
Great customer service
The videos were short and very informative. Ordering was a breeze. I had a little hiccup with my mailing address, and they fixed in less than 10 minutes. Very polite. I just placed my order today so I can't comment on the product, but will update once I receive it. (Meant to say that EJ was prompt, professional, and friendly!)
20. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Renewa Skin
Thank you so much for your lovely feedback! We’re glad the videos were helpful, ordering was easy, and that the address update was handled so quickly. We’ll be sure to share your kind words with EJ—he’ll be happy to know his prompt and friendly support made a difference. We look forward to hearing your thoughts once your order arrives! 😊
I had a question and sent a message to…
I had a question and sent a message to Renewa. I heard back the very next day with an answer. That is great customer service and very appreciated.
11. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Renewa Skin
Thank you for your kind feedback! We’re so glad we could respond quickly and provide the answer you needed. We truly appreciate you taking the time to share your experience, great customer service is always our goal!
I ordered the glasses thinking at the…
I ordered the glasses thinking at the price I shouldn’t really expect much but I am at day three and this sounds crazy but in three night I can already tell a huge difference. I cannot wait to see how my eyes look in a full month. This stuff is totally legit
19. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Renewa Skin
Thank you so much for sharing your excitement! We love hearing that you’re already noticing a difference after just a few days, that’s amazing. Results can continue to improve with consistent use, so we’re excited for you to see how things look in a full month. We truly appreciate your trust and enthusiasm!
Both Dollee and Riza were wonderful
Both Dollee and Riza were wonderful, just wonderful! Intelligent, helpful, excellent follow up, heard my issue and solved it perfectly. They are excellent representatives of this company.
18. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Renewa Skin
Thank you so much for your wonderful feedback! We’re delighted to hear that Dollee and Riza provided such intelligent, attentive, and thorough support. It’s fantastic to know they listened carefully and resolved your issue perfectly. We’ll be sure to share your kind words with them—they’ll truly appreciate it!
Customer service is outstanding
Customer service is outstanding!
They are responsive and caring.
Love this product. Excited about the results. EJ is the best.
Thank you for all your help
17. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Renewa Skin
Thank you so much for your amazing feedback! We’re thrilled to hear you’re loving the product and feeling excited about your results. It’s wonderful to know EJ’s responsiveness and care made such a positive difference. We truly appreciate your support and kind words!
Took months to get my order so I gave…
Took months to get my order so I gave and overall 3. I was assisted by an employee that did not help at all and then EJ stepped in to help and she was on it and took care of everything very quickly - I would give her a 10 across the board - she was amazing.
18. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Renewa Skin
Thank you for sharing your honest feedback. We’re truly sorry your order took so long to arrive and that your initial experience wasn’t helpful—that’s not the level of service we aim to provide.
We’re very glad EJ was able to step in and turn things around quickly. Your “10 across the board” for her means so much, and we’ll be sure to share your kind words. We appreciate you giving us the chance to make things right.
Very Frustrating
I ordered my shipment weeks ago and only just today did I receive just a portion of my order. I have been in touch with customer service and they are very responsive. However, they still don’t have a date of when they will be sending me the remainder of my order which once again will probably take three weeks. I will never do business with this company again. I certainly hope the product is worth all the frustration it’s caused me. I will be returning the product once I receive it. I’m not gonna give my money to a company who doesn’t even have the product in stock when they sell it.
17. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Renewa Skin
We’re truly sorry for the frustration this experience has caused you. Receiving only part of your order and not having a clear timeline for the remaining items is understandably disappointing. That’s not the standard we aim to provide.
While we’re glad our customer service team has been responsive, we completely understand that responsiveness alone does not make up for delays and uncertainty. We’re reviewing your order details to provide a more accurate update and ensure the remaining items are handled as quickly as possible.
We sincerely regret the inconvenience and appreciate your candid feedback—it helps us improve our inventory communication and fulfillment processes.
returns are complicated
After sevral messages back and forth the company agreed to give me a partial refund and I did not have to return the unwanted products. Therefore I cannot comment on the product as I have not tried it. I gave a 3 star as I feel they should be more clear about their refund and rerturn policy.
16. februar 2026
Anmeldelse skrevet uten oppfordring
I sent email to customer service re my device not working properly
I sent email to customer service because my device is not working properly. Kei was in the rescue. He asked me to send a video for documentation purposes. The following day he asked me to confirm if I need a replacement. Of course I did. After a couple of emails back and forth he sent me the replacement . Kei showed patience and professionalism re my issue. Thanks so much KEI. I really appreciate everything.
15. desember 2025
Anmeldelse skrevet uten oppfordring
Svar fra Renewa Skin
Thank you so much for sharing your experience! We’re sorry your device wasn’t working properly, but we’re glad Kei was able to step in, guide you through the process, and arrange a replacement quickly. Her patience and professionalism truly reflect the care we strive to provide. We’ll be sure to share your kind words with him, thank you for your appreciation!
My items ordered must have been lost as…
My items ordered must have been lost as I never received it. I contacted EJ and they said they would send a replacement in a couple of days so I should be set. Nice to know that there is trust in customers and the company........., Bill Starke
13. november 2025
Anmeldelse skrevet uten oppfordring
Svar fra Renewa Skin
Thank you for sharing your experience, Bill. We’re sorry your original order didn’t arrive, but we’re glad EJ was able to step in quickly and arrange a replacement for you. Trust and reliability matter to us, and we truly appreciate your confidence in our team.
I've only been using my renewalift for…4 days
I've only been using my renewalift for 4 days and I have noticed some difference in my skin's appearance. It does look brighter and some deep lines in my forehead are less noticeable. Also, some lines around my mouth have softened.
14. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Renewa Skin
Thank you so much for sharing your early results! We’re delighted to hear you’re already noticing brighter skin and softer lines after just a few days of using RenewaLift. That’s wonderful progress! With continued, consistent use, we hope you’ll see even more improvements. We truly appreciate you taking the time to share your experience.
Thanks EJ for understanding why I can't use this product. Great customer service.
EJ was very helpful with the reasons I cannot use this product which is due to a health issue. He was very understanding and offered me a decent refund along with keeping the product. Great customer service. Thank you
10. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Renewa Skin
Thank you for sharing your experience. We’re sorry to hear the product wasn’t suitable due to your health concerns, but we’re glad EJ was able to support you with understanding and offer a fair resolution. Your well-being is important to us, and we truly appreciate your kind words about our customer service.
Excellent prompt cusomer service
I reached out to customer service shortly after receiving my product, and EJ was exceptionally helpful throughout the process. Resolving the issue required several email exchanges, and at every step he demonstrated professionalism, patience, and genuine care. EJ took the time to understand the concern and remained attentive and responsive until it was fully resolved. His dedication and thoughtful approach made the entire experience reassuring and positive. Thank you EJ, I appreciate it.
10. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Renewa Skin
Thank you so much for your detailed and kind feedback! We’re truly glad EJ was able to support you with professionalism, patience, and genuine care throughout the entire process. It means a lot to hear that his dedication made your experience reassuring and positive. We’ll be sure to share your appreciation with him, he’ll be grateful for your kind words.
RENEWASKIN
RENEWASKIN
I appreciated EJ, their customer service person. He was very helpful and consistent in answering my emails regarding their products. I would do business with them because of EJ's prompt and reliable assistance.
14. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Renewa Skin
Thank you for your kind feedback! We’re so glad EJ was able to support you with prompt, reliable, and helpful assistance. It means a lot to hear his service made you feel confident doing business with us. We truly appreciate your trust and support.
I wish more companies understood the…
I wish more companies understood the value of stellar customer service that EJ provided for my issues. It establishes customer trust and peace of mind when a company stands behind its products.
9. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Renewa Skin
Thank you so much for your kind words! We’re truly glad EJ was able to provide the level of care and support that builds trust and peace of mind. Standing behind our products and our customers is something we deeply value, and your feedback means a great deal to us.
Dette er Trustpilot
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