Tryilluminate Anmeldelser 

489
•
TrustScore 3 av 5

3,2

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

I have been writing to them since the 8th September 2026 regarding a light I received as a result of a promotion where i posted a review. I was asked to choose the light and did so. Upon receipt it... Vis mer

Vurdert til 2 av 5 stjerner

Allot of hype, but the reality is these lights need weekly or twice weekly charging. They come on for about 20 seconds and then go off if they don’t detect movement like when your chopping (not partic... Vis mer

Vurdert til 5 av 5 stjerner

First off, these are the best performing motion lights I have bought! Hands down. First bought them for our apartment and then bought several more once we moved into our new house. The illuminateStri... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Perfect lights for my new kitchen! They fit nicely under the cabinets with the magnet pads for easy removal for charging. A couple of the magnets came off after a while, but some double-sided tape g... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Lampeforretning

Skrevet av virksomheten

the home of the best rated LED motion sensored strips. Modern Interior Design, with no complexity. #tryilluminate


Kontaktopplysninger

3,2

Middels

TrustScore 3 av 5

489 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 14 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,2

Alle anmeldelser

(489)

35 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 2 av 5 stjerner

Extremely over priced item

Extremely over priced item. The battery life for the cost should last 10x as long as it actually does. Not impressed at all with the battery life in “auto” mode,or in the “on” position. I really hope people see this review. Will not be buying again.

19. januar 2023
Logoen til Tryilluminate

Svar fra Tryilluminate

Hi! I am sorry if you are having some issues with your order. One of our Customer Happiness Specialist will get in touch with you soon to help you with your concern.

Vurdert til 2 av 5 stjerner

The magnate is kind of weak and then…

The magnate is kind of weak and then light goes off after a while.

19. januar 2023
Logoen til Tryilluminate

Svar fra Tryilluminate

Hi there! There is a spot in the light where the pads needs to be attached to. No worries! We will email you with the details and if it didn't work, we'd be happy to send you extra pads!

Vurdert til 5 av 5 stjerner

Great product

Great product, works really well

1. desember 2022
Logoen til Tryilluminate

Svar fra Tryilluminate

Hey! I appreciate the time giving us a review! Glad that you love our products!

Vurdert til 5 av 5 stjerner

Hello together,

Hello together,

the support of the company is five stars.
All my mails are answered immediately.
I am very satisfied.

Best regards, Martin

3. januar 2023
Anmeldelse skrevet uten oppfordring
Logoen til Tryilluminate

Svar fra Tryilluminate

Hi Martin! Thanks again for sharing your feedback. We’ll make sure we pass your kind words along to the Customer Happiness Team, who we know will be delighted to read your comment.

Vurdert til 5 av 5 stjerner

Ordered a set of lights for our…

Ordered a set of lights for our stairways and these were excellent. Had a minor issue with one and the item was replaced very quickly - and I live in Canada!

30. desember 2022
Anmeldelse skrevet uten oppfordring
Logoen til Tryilluminate

Svar fra Tryilluminate

It's great to hear that you had a positive experience. Our team will be happy to hear that their hard work paid off! If there's anything we can do to serve you further, let us know.

Vurdert til 5 av 5 stjerner

Best customer support experience!

The customer support I received from illuminateCo was first rate, probably the best support experience I have had with an online vendor organization! I had to update my shipping address after my order was placed and they took care of it immediately. When I received the unit, it had some scratches, likely from testing. The unit worked great, but the unboxing experience was negatively impacted by the scratches so I emailed support and without any hesitation they shipped me a new one! In this day and age, the communication from their support team has been nothing short of superb.
It also helps that the light itself is awesome!

15. november 2022
Anmeldelse skrevet uten oppfordring
Logoen til Tryilluminate

Svar fra Tryilluminate

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Cheers!

Vurdert til 5 av 5 stjerner

Service over and above!

I’m still waiting for my delivery as the first parcel was stolen from my letterbox. A brief email led to several responses from the support team and without any drama, new lights are on their way. I am so impressed with the after sales service. Can’t wait to install

15. desember 2022
Anmeldelse skrevet uten oppfordring
Logoen til Tryilluminate

Svar fra Tryilluminate

We aim to deliver fast service! Feel free to drop us a line if you need further assistance.

Vurdert til 5 av 5 stjerner

My order arrived yesterday and simple installation

My order arrived yesterday, in perfect shape. Installation was simple and already enjoying the interior lighting it provides for our coat closet. Excellent communications and timely responses to questions in delivery status. I have already recommended the product to other family and friends. Will probably place additional orders in the future after this initial experience.
John - Charlotte NC

17. desember 2022
Anmeldelse skrevet uten oppfordring
Logoen til Tryilluminate

Svar fra Tryilluminate

Hey! I really appreciate you leaving us a good review! We worked hard on producing this amazing product and so glad that it resonated with you.

Vurdert til 5 av 5 stjerner

Illuminate 2.0 are the best …

Illuminate 2.0 are the best lighting options. If you don’t want to use an electrician, I absolutely love them. Customer service is top-notch. I actually miss placed my package and they did everything they can to help me through the process. I ended up finding them, but they never let a minute go by that they weren’t in touch. Thank you so much illuminate you guys are great company!

15. desember 2022
Anmeldelse skrevet uten oppfordring
Logoen til Tryilluminate

Svar fra Tryilluminate

Hey! Thank you for the kind words! Glad to know that we're able to deliver the service that you deserve. May our lights help brighten your holiday!

Vurdert til 5 av 5 stjerner

Swift service and great quality light

Swift service and great quality light. Super easy to put up and lifts up a dark corner with a nice bright light

14. desember 2022
Anmeldelse skrevet uten oppfordring
Logoen til Tryilluminate

Svar fra Tryilluminate

Hi there! Many thanks for leaving us a good review on this platform! We are all glad that you love the quality it brings!

Vurdert til 5 av 5 stjerner

Happy customer and excellent company

The company responded immediately to my problem I had one faulty strip light of three and glad to report a replacement is on its way.
The quality of the lights are excellent and I am very pleased with the look in my kitchen

13. desember 2022
Anmeldelse skrevet uten oppfordring
Logoen til Tryilluminate

Svar fra Tryilluminate

Our aim is to respond and resolve customer concerns as fast as we can and like you, we are also happy that the efforts of our customer service associates resonated with you. Enjoy the lights!

Vurdert til 5 av 5 stjerner

Just great

Really great, enduring and easy to install products of good quality. Don't need more devices otherwise I'd buy more of the IlluminateStripes 2.0. the customer service left me speechless, not taking this experience nowadays for granted

6. desember 2022
Anmeldelse skrevet uten oppfordring
Logoen til Tryilluminate

Svar fra Tryilluminate

Thank you for the kind words! We are glad that you are happy with the way we addressed your concern. If you need help, remember that we are just a message away.

Vurdert til 1 av 5 stjerner

Rubbish

Rubbish! I bought two of these value and £70 in May 6 months later. One of them is completely broke despite being charged many different times with many different plugs. Avoid avoid avoid

7. desember 2022
Anmeldelse skrevet uten oppfordring
Logoen til Tryilluminate

Svar fra Tryilluminate

Hi Karen! I'm sorry that your light has gone bad. The record shows that one of our associates is already handling your concern and offered you a replacement. We'd appreciate it if you can give us a green light if you are still interested in getting it replaced.

Vurdert til 5 av 5 stjerner

I have ordered a lamp and was concerned…

I have ordered a lamp and was concerned it would not be delivered to Australia in time for Christmas x so I have been contacting customer service and they have been constantly keeps my me up to date with the status of the arrival x very happy with the service x would strongly recommend

29. november 2022
Anmeldelse skrevet uten oppfordring
Logoen til Tryilluminate

Svar fra Tryilluminate

Providing excellent customer service is something we work hard on and we're pleased our efforts resonated with you. Thanks for leaving a review!

Vurdert til 3 av 5 stjerner

Put it in my closet but sensor must not…

Put it in my closet but sensor must not work because It stays on all the time won't go on and off

18. november 2022
Anmeldelse skrevet uten oppfordring
Logoen til Tryilluminate

Svar fra Tryilluminate

Hi Debbie! I am sorry if you're having an issue with the sensor, could you provide us with your order number?

Vurdert til 5 av 5 stjerner

Amazing customer service!

I was really impressed with the service. I had ordered a set of product last spring and am very happy. I just ordered another 3 and they arrived with a defect - the motion sensor was not working good. I wrote an email with the video of my issue to the support email, and within 24 hours I had a reply and confirmation that replacement products are on the way. top service!!! thank you.

22. november 2022
Anmeldelse skrevet uten oppfordring
Logoen til Tryilluminate

Svar fra Tryilluminate

We are elated that you are very satisfied with how our Customer Support team addressed your concern! We count ourselves lucky to have you as a customer, thank you for your kindness and good vibes.

Vurdert til 5 av 5 stjerner

Just purchased some lights and…

Just purchased some lights and accidentally sent through 2 orders.
Sent an email and the response was quick, as was the refund.
In a world of online shopping, trust in a company is really important, therefore I wouldn’t hesitate to recommend illuminateCo.

20. november 2022
Anmeldelse skrevet uten oppfordring
Logoen til Tryilluminate

Svar fra Tryilluminate

Thank you, Katie! You know, those kinds of comments really help prospective customers to feel more confident in choosing us. We really appreciate you leaving us good review

Vurdert til 5 av 5 stjerner

AMAZING company to do business with!

Dealing with the illuminateCo staff was amazing. Their response time to my questions were awesome! Their customer service is exemplary, not to mention their products I purchased! Very satisfied with this company and would recommend them across the board!

14. november 2022
Anmeldelse skrevet uten oppfordring
Logoen til Tryilluminate

Svar fra Tryilluminate

Hey! Appreciate the effort in leaving us a positive review! We are very glad that we meet your expectations.

Vurdert til 5 av 5 stjerner

Excellent customer Support

I bought four apex lights last year and I had some trouble installing two of the bases as they fell off the wall and broke. I got in touch to ask for replacements. Someone came back to me the same day and immediately arranged for new bases to be sent out, then stayed in touch until they arrived a week later.

I love the lights but I’m even more thrilled with the customer support I’ve received - it was quick, reliable and extremely helpful even months after my original purchase! I will definitely buy from here again.

30. oktober 2022
Anmeldelse skrevet uten oppfordring
Logoen til Tryilluminate

Svar fra Tryilluminate

Thank you so much for taking the time to review us. If there is anything else we can do for you, please let us know!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv