I have been writing to them since the 8th September 2026 regarding a light I received as a result of a promotion where i posted a review. I was asked to choose the light and did so. Upon receipt it... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Allot of hype, but the reality is these lights need weekly or twice weekly charging. They come on for about 20 seconds and then go off if they don’t detect movement like when your chopping (not partic... Vis mer
First off, these are the best performing motion lights I have bought! Hands down. First bought them for our apartment and then bought several more once we moved into our new house. The illuminateStri... Vis mer
Selskapet har svart
Perfect lights for my new kitchen! They fit nicely under the cabinets with the magnet pads for easy removal for charging. A couple of the magnets came off after a while, but some double-sided tape g... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
the home of the best rated LED motion sensored strips. Modern Interior Design, with no complexity. #tryilluminate
Kontaktopplysninger
London, Storbritannia
- support@tryilluminate.co
- tryilluminate.co
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 14 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Extremely over priced item
Extremely over priced item. The battery life for the cost should last 10x as long as it actually does. Not impressed at all with the battery life in “auto” mode,or in the “on” position. I really hope people see this review. Will not be buying again.

Svar fra Tryilluminate
The magnate is kind of weak and then…
The magnate is kind of weak and then light goes off after a while.

Svar fra Tryilluminate
Hello together,
Hello together,
the support of the company is five stars.
All my mails are answered immediately.
I am very satisfied.
Best regards, Martin

Svar fra Tryilluminate
Ordered a set of lights for our…
Ordered a set of lights for our stairways and these were excellent. Had a minor issue with one and the item was replaced very quickly - and I live in Canada!

Svar fra Tryilluminate
Best customer support experience!
The customer support I received from illuminateCo was first rate, probably the best support experience I have had with an online vendor organization! I had to update my shipping address after my order was placed and they took care of it immediately. When I received the unit, it had some scratches, likely from testing. The unit worked great, but the unboxing experience was negatively impacted by the scratches so I emailed support and without any hesitation they shipped me a new one! In this day and age, the communication from their support team has been nothing short of superb.
It also helps that the light itself is awesome!

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Service over and above!
I’m still waiting for my delivery as the first parcel was stolen from my letterbox. A brief email led to several responses from the support team and without any drama, new lights are on their way. I am so impressed with the after sales service. Can’t wait to install

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My order arrived yesterday and simple installation
My order arrived yesterday, in perfect shape. Installation was simple and already enjoying the interior lighting it provides for our coat closet. Excellent communications and timely responses to questions in delivery status. I have already recommended the product to other family and friends. Will probably place additional orders in the future after this initial experience.
John - Charlotte NC

Svar fra Tryilluminate
Illuminate 2.0 are the best …
Illuminate 2.0 are the best lighting options. If you don’t want to use an electrician, I absolutely love them. Customer service is top-notch. I actually miss placed my package and they did everything they can to help me through the process. I ended up finding them, but they never let a minute go by that they weren’t in touch. Thank you so much illuminate you guys are great company!

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Swift service and great quality light
Swift service and great quality light. Super easy to put up and lifts up a dark corner with a nice bright light

Svar fra Tryilluminate
Happy customer and excellent company
The company responded immediately to my problem I had one faulty strip light of three and glad to report a replacement is on its way.
The quality of the lights are excellent and I am very pleased with the look in my kitchen

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Just great
Really great, enduring and easy to install products of good quality. Don't need more devices otherwise I'd buy more of the IlluminateStripes 2.0. the customer service left me speechless, not taking this experience nowadays for granted

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Rubbish
Rubbish! I bought two of these value and £70 in May 6 months later. One of them is completely broke despite being charged many different times with many different plugs. Avoid avoid avoid

Svar fra Tryilluminate
I have ordered a lamp and was concerned…
I have ordered a lamp and was concerned it would not be delivered to Australia in time for Christmas x so I have been contacting customer service and they have been constantly keeps my me up to date with the status of the arrival x very happy with the service x would strongly recommend

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Put it in my closet but sensor must not…
Put it in my closet but sensor must not work because It stays on all the time won't go on and off

Svar fra Tryilluminate
Amazing customer service!
I was really impressed with the service. I had ordered a set of product last spring and am very happy. I just ordered another 3 and they arrived with a defect - the motion sensor was not working good. I wrote an email with the video of my issue to the support email, and within 24 hours I had a reply and confirmation that replacement products are on the way. top service!!! thank you.

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Just purchased some lights and…
Just purchased some lights and accidentally sent through 2 orders.
Sent an email and the response was quick, as was the refund.
In a world of online shopping, trust in a company is really important, therefore I wouldn’t hesitate to recommend illuminateCo.

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AMAZING company to do business with!
Dealing with the illuminateCo staff was amazing. Their response time to my questions were awesome! Their customer service is exemplary, not to mention their products I purchased! Very satisfied with this company and would recommend them across the board!

Svar fra Tryilluminate
Excellent customer Support
I bought four apex lights last year and I had some trouble installing two of the bases as they fell off the wall and broke. I got in touch to ask for replacements. Someone came back to me the same day and immediately arranged for new bases to be sent out, then stayed in touch until they arrived a week later.
I love the lights but I’m even more thrilled with the customer support I’ve received - it was quick, reliable and extremely helpful even months after my original purchase! I will definitely buy from here again.

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Excellent customer service and replaced…
Excellent customer service and replaced faulty items with ease

Svar fra Tryilluminate
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







