My 1st order three bottle subscription delivery took longer than anticipated. Finally opened the box few days after delivery notice box damp possibly. A week later I finally opened the packaging and s... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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The customer service is amazing. My order was placed on Thursday and delivered by Saturday. 2 of my 4 jars arrived broken and within minutes of if contacting them a new order was placed and I was give... Vis mer
Unfortunately, when I received my order both jars were damaged and I couldn’t use them. However the customer service team was amazing in fixing the issue. They immediately addressed the issue and sent... Vis mer
This review is solely on customer service since it will me my third attempt on receiving the actual product. It has been a bit frustrating but customer service alone has kept me hopeful and willing to... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
True Sea Moss was created with one mission — to make natural wellness simple, real, and part of your everyday routine. We believe that health isn’t a trend — it’s a ritual. That’s why every jar, gummy, and powder we make is designed to fit easily into your lifestyle and deliver real, visible results. Our products are made from wild-harvested sea moss, blended with real fruit and no added sugar or preservatives. We keep things clean, transparent, and honest — so you always know exactly what goes into your body. Customers choose True Sea Moss for energy, focus, better digestion, glowing skin, and balance — but they stay for how it makes them feel. Thousands of people have already made it part of their routine, and the results speak for themselves. We’re proud to be a community-driven brand, built on transparency, consistency, and care. Every review, every message, and every story matters to us — that’s how we keep improving and growing together. Your health journey should feel good — simple, trusted, and real. That’s what True Sea Moss stands for.
Kontaktopplysninger
210 W ARROW HWY STE E, 91773, Los Angeles, USA
- 8187513882
- business@trueseamoss.com
- trueseamoss.com
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Hi I’m a first time purchaser and I…
Hi I’m a first time purchaser and I received my order quickly but one of my jars of seamoss gel was broken and seamoss gel was everywhere. I contacted the company and they immediately put in a replacement order for my damage products. They have great customer service, professional and responded promptly. I will be doing business with them again

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Quick resolve
I received my package today. One of the jars were damaged. I contacted them immediately after seeing it. They asked for a few photos and sent me a replacement. This was a quick and easy resolve and I am happy about that!
I have not tried it but I am tomorrow and I am excited!

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Had to speak to customer service and…
Had to speak to customer service and the person that helped was great. Answered all my questions, was very nice. My experience was great. Thanks

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I received my package
I received my package. It was delivered and when I opened the box I noticed it was leaking. I had a jar busted but on the side of the box it had a fragile. If you got a problem, scan this code and will resolve your issues instantly. I went through the process and Tracy mos immediately responded. Solved the problem. Very courteous. Nice! And I was not able to read my booklet cuz of the liquid that was on it. But two of the jars are fine. They were put in the refrigerator to get ready to try. I'm so excited to see what they taste like! Thank you so much! True sea moss the customer service is exactly, this what every company needs to strive to do

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I Purchased 2 Jars & one separate…
I Purchased 2 Jars & one separate during delivery it was watery but customer support was helpful and refunded my funds back I also didn't Renew my subscription but the system did customer support was prompt in helping to recover my funds

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I received an order of 2 products
I received an order of 2 products; one of the glass jars was broken, clearly a transit issue. I notified True Sea Moss and sent photos of the breakage. They promptly shipped a replacement at no charge. Excellent customer service!!

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True sea moss have the best costumer…
True sea moss have the best costumer service I’ve ever experienced,sea moss really helps my son in staying healthy ,I will for ever buy this product ,Thank you true sea moss !

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Best customer service
Well I have not tried the product yet. I did have a broken bottle in my package and customer service was awesome! Contacted them told them my issue send in a picture and in 3 minutes a new jar is on its way! I didn't have to fight to get a replacement. So in customer service alone 5 stars!

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Good Product.
I was very concern about cancelling by subscription, but it was easy and fast.
I am having a difficult time canceling subscriptions from other companies, but this was top notch.
I will return to this company, when I need more products in the future. Plus, it tastes good.

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The brain fog is gone!!
Look! I've noticed my thoughts are more clear! I turned 60 in March of this year. Babies when I tell you I seem to retain more. I no longer have what some refer to as "senior moments"! I'm starting school soon, and I need to be focused! Thank you!

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Great to stomach health
This product has helped my stomach so much! Better digestion, less heart burn, and more normal cycles. Their customer service is also amazing. They respond quickly and solve problems. Thank you!

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The euality of your Sea Moss is really…
The quality of your Sea Moss is really good, the shipping is excellent.

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This is one of the best product I have…
This is one of the best product I have purchased. The taste is awesome and it has made me feel better and not struggling to do things It has helped my overall. Don’t hesitate to buy. It’s worth it

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I am very disappointed with the support…
I am extremely disappointed with your customer support. I have reached out multiple times regarding my issue, but I either receive generic responses or no response at all. My problem remains unresolved, and the lack of communication is unacceptable. I expected much better service. If this is how customers and affiliates are treated, I seriously question whether I can continue working with your company.

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My order came in today with 1 broken…
My order came in today with 1 broken jar. I sent an email explaining about my order. Within minutes they responded. Very polite & prompt!! Customer service was great!

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This was my 1st time trying and…
This was my 1st time trying and ordering True Sea Moss. I order the soursop flavor. They also sent me seamoss gummies to try and I must say, not only was the product delicious and smooth but their customer service surpassed my expectations. My order was delivered to the wrong address. I emailed True see moss on a holiday weekend at mid night thinking they would respond on Monday but no, they emailed me back immediately. They even tracked my lost package per my request and they sent me a new order for me. Comunication is A1 and their products are sooo good I personaly recommend it.

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Great customer service
Great customer service! One of the jars I received was broken however, when I reached out to the company, they responded immediately and quickly put in an order for me to receive a replacement. Because of the prompt customer service I received, I will continue to purchase products from True Sea Moss.

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Lovely company!
I have left a review before and I will leave one again......this company and brand is so amazing. Chat/communication be on point. I have never met a company where I will get my response right then and there with no hard time. They are so sweet and will work with you. Even though I have to pause until next year....I am definitely coming back to them as soon as this baby pop out. Thank you so much for this brand and the works of it.....WORKS!

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I've been ordering
I've been ordering (subscription) this specific brand of Sea Moss for years. Product has always been on time and price that I pay for the convenience of the subscription is ideal.

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Awesome Company
Awesome Company
One of my bottles came broken. I was disappointed. I didn't want to reach out but I did, and I sent a pic and the response was IMMEDIATE. I was so impressed!!
They sent me out another bottle. The flavors are tasty. I'm a FOREVER customer now.

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Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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