My 1st order three bottle subscription delivery took longer than anticipated. Finally opened the box few days after delivery notice box damp possibly. A week later I finally opened the packaging and s... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Unfortunately, when I received my order both jars were damaged and I couldn’t use them. However the customer service team was amazing in fixing the issue. They immediately addressed the issue and sent... Vis mer
This review is solely on customer service since it will me my third attempt on receiving the actual product. It has been a bit frustrating but customer service alone has kept me hopeful and willing to... Vis mer
Selskapet har svart
The customer service is amazing. My order was placed on Thursday and delivered by Saturday. 2 of my 4 jars arrived broken and within minutes of if contacting them a new order was placed and I was give... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
True Sea Moss was created with one mission — to make natural wellness simple, real, and part of your everyday routine. We believe that health isn’t a trend — it’s a ritual. That’s why every jar, gummy, and powder we make is designed to fit easily into your lifestyle and deliver real, visible results. Our products are made from wild-harvested sea moss, blended with real fruit and no added sugar or preservatives. We keep things clean, transparent, and honest — so you always know exactly what goes into your body. Customers choose True Sea Moss for energy, focus, better digestion, glowing skin, and balance — but they stay for how it makes them feel. Thousands of people have already made it part of their routine, and the results speak for themselves. We’re proud to be a community-driven brand, built on transparency, consistency, and care. Every review, every message, and every story matters to us — that’s how we keep improving and growing together. Your health journey should feel good — simple, trusted, and real. That’s what True Sea Moss stands for.
Kontaktopplysninger
210 W ARROW HWY STE E, 91773, Los Angeles, USA
- 8187513882
- business@trueseamoss.com
- trueseamoss.com
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
The taste of the product is great
The taste of the product is great. I can take it alone without an after taste or having to mix it with another ingredient. I love that the products arrive on time without any issues. A few months back I received my seamoss. After opening the container it had been damaged in delivery and the jar was broken. Immediately after contacting customer service I received a new jar within days. Thank you for representing top notch service!!

Svar fra True Sea Moss
Sea moss was very helpful and prompt…
Sea moss was very helpful and prompt with my questions. I highly recommend that kind of customer service, great experience!!!!

Svar fra True Sea Moss
Excellent customer service
Excellent customer service . One of my bottles arrived broken and they immediately replaced it.

Svar fra True Sea Moss
It tastes so good I could eat the whole…
It tastes so good I could eat the whole jar

Svar fra True Sea Moss
Went out of the way to correct my…
Went out of the way to correct my order. Ty❤️

Svar fra True Sea Moss
Fast response and friendly
I ordered two jars of Sea Moss (Soursop and Mango Pineapple), one broke during shipping and they sent out a replacement right away. Definitely keeping these products in my daily routine!

Svar fra True Sea Moss
Customer Service
Decided to try this. Just received it today, opened it and one of the jars had busted and had leaked all over. Started a chat straight away, provided the picture and information requested. Very nice customer service, is sending out a replacement jar and help me skip next month since I am just receiving my order.

Svar fra True Sea Moss
The agent was attentive to my concerns…She was empathic to my needs to replace my order do to damage in shipping
The agent was attentive to my concerns about a broken container.

Svar fra True Sea Moss
Broken Jar
One of my Jars arrived broken, they were very quick to help out and get the item replaced. All I did was submit a picture of the broken item and boom I have another one on the way. 10/10 customer service, which is greatly appreciated!

Svar fra True Sea Moss
I love it and it made my stomach better
I love it and it made my stomach better

Svar fra True Sea Moss
Great price and easy to order.
Great price and easy to order.

Svar fra True Sea Moss
Irish Sea moss helps spread the calmness
I am enjoying the Irish Sea moss I the jar, and in my water. It taste delicious and it gives me an overall calmness and seems to level out my blood sugar cause I don’t feel like snacking or being tired midday. All the flavors I’ve tried so far are great, but I especially like passion fruit.

Svar fra True Sea Moss
Your company does not respond to emails and ignores cancellation requests. I’m reporting the most recent charge as fraudulent to my credit card company.
Your company does not respond to emails

Svar fra True Sea Moss
Fast an customer service chat so good

Svar fra True Sea Moss
The agent was gracious and helpful
The agent was gracious and helpful. I had received a broken bottle in one of my orders. The agent assisted and assured me that the matter would be looked into. I also had a few other concerns that the agent graciously explained the process. The agent always offered ways to keep me informed and well taken care of.

Svar fra True Sea Moss
Needed to cancel part of order
So far my experience with the company has been amazing. I accidentally clicked 1 to many jars during checkout and chat was so helpful in getting the extra jar off my order was very professional and kind in messaging as I thought id have to keep the jar so asked to change flavor as it was giving me two ofbthe same. however was responded to immediately and was told I could do either action so I decided to take the extra off for now and if I like the product will order the other flavor chat was kind and helpful thank you again.

Svar fra True Sea Moss
Sea Moss Check out process and Gummies …
The representative I spoke regarding how to check out sea moss as a one time subscription and can you take Gummies with sea moss was very professional, excellent customer care, very patience and courtesy. Answered all my concerns regarding sea moss products in a timely matter and very helpful. Michael

Svar fra True Sea Moss
I had colitis and it is GONE
I had colitis and it is GONE ! I don’t crave greasy chips or sweep chocolates! It’s crazy because I don’t even use sugar in my coffee anymore, I’m not sure if it’s a mind over matter or if it truly is the sea moss. If it were cheaper I’d buy more! I know Whole Foods sells it so I got it because I can only afford one at a time .Call me crazy but this does work! I feel better. I’m experimenting,so I’ll see if my colitis comes back.

Svar fra True Sea Moss
Hi I’m a first time purchaser and I…
Hi I’m a first time purchaser and I received my order quickly but one of my jars of seamoss gel was broken and seamoss gel was everywhere. I contacted the company and they immediately put in a replacement order for my damage products. They have great customer service, professional and responded promptly. I will be doing business with them again

Svar fra True Sea Moss
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







