I ordered my foreign currency online which was easy to do from the website and I was reminded that my order was ready to be picked up. The person whom I collected it from was super helpful and polite... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
It was easy for me even as a pensioner to order funds online. The options as to where I could pick up and the date I selected to pick was fantastic. When my funds arrived at my designated place I not... Vis mer
Selskapet har svart
Staff were very good explaining usage and the advantages of using the card. Very handy card to use when overseas! Travelex sure made our card use easy. Plus topping up thru the app is very straightfor... Vis mer
Selskapet har svart
So easy! Organised the card in store and off I went! Able to move money into it when needed through the app too for immediate access! Used it all over the UK and even as a tap on tap off for t... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Trusted for over 40 years by millions of savvy travellers. Exchange foreign currency online or in-store, get the award-winning Travelex Money Card, and much more.
Leading the World in Foreign Exchange
Skrevet av virksomheten
- Trusted by millions every year!
- Whether you’re a last-minute shopper at the airport or a planner searching for the best deal online, we provide the best service, most convenient access, and award-winning solutions for foreign currency in any way you prefer.
Kontaktopplysninger
Level 14, 19 Victoria Street, Auckland, 1010, Auckland, New Zealand
- 0800666391
- retailcscaust.nz@travelex.com
- travelex.co.nz
4,5
Enestående
4k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra Travelex NZ
Thank you, that’s so great to hear. We’re glad we could take care of your travel money needs without any turbulence, it’s what we’re always aiming for. Have a great trip and we look forward to helping you again soon. Kind regards, Online Support Team.
Very helpful staff at the Queens Gate…
Very helpful staff at the Queens Gate Mall Lower Hutt Kiosk
16. juli 2026
Svar fra Travelex NZ
Hello, and thank you for the 4-star review! We’re thrilled to have been a part of your journey and hope to keep improving so we can earn that final star next time. Safe and happy adventures ahead. Kind regards, Online Support Team.
Thank you
Always professional and live up to their word. Nothing is a problem. Thank you to Owen in The Lambton Quay office.
2. juni 2026
Svar fra Travelex NZ
Thank you, that’s so great to hear. We’re glad we could take care of your travel money needs without any turbulence, it’s what we’re always aiming for. Have a great trip and we look forward to helping you again soon. Kind regards, Online Support Team.
Friendly staff.
15. juli 2026
Svar fra Travelex NZ
Thank you, that’s so great to hear. We’re glad we could take care of your travel money needs without any turbulence, it’s what we’re always aiming for. Have a great trip and we look forward to helping you again soon. Kind regards, Online Support Team.
Very helpful
Very helpful, efficient and professional Travelex agent at your Westfield, Riccarton bureau. He made it so quick, safe and easy to purchase currency.
20. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Travelex NZ
Thank you, that’s so great to hear. We’re glad we could take care of your travel money needs without any turbulence, it’s what we’re always aiming for. Have a great trip and we look forward to helping you again soon. Kind regards, Online Support Team.
Travelex is worth using overseas
When we buy different currencies and we make the payment straight away it takes a few day to show up in our transaction and is not instant. This is really annoying when you are overseas and you have to top up your card!
14. juli 2026
Svar fra Travelex NZ
Hello, and thank you for the 4-star review! We’re thrilled to have been a part of your journey and hope to keep improving so we can earn that final star next time. Safe and happy adventures ahead. Kind regards, Online Support Team.
Svar fra Travelex NZ
Thank you, that’s so great to hear. We’re glad we could take care of your travel money needs without any turbulence, it’s what we’re always aiming for. Have a great trip and we look forward to helping you again soon. Kind regards, Online Support Team.
Quick money transfer and currency…
Quick money transfer and currency change, Making it easy and stressless to always have your funds available to use quickly.
14. juli 2026
Svar fra Travelex NZ
Thank you, that’s so great to hear. We’re glad we could take care of your travel money needs without any turbulence, it’s what we’re always aiming for. Have a great trip and we look forward to helping you again soon. Kind regards, Online Support Team.
Superstar in Nelson!
The agent in Nelson (and shamefully have forgotten his name) was excellent on all 3 of our interactions.
He "went the extra mile"
I was also able to observe him deal with other customers while waiting, and he showed the same patience and kindness to all. A difficult task as many of the queries would have been the same old, same old!
13. juli 2026
Svar fra Travelex NZ
Thank you, that’s so great to hear. We’re glad we could take care of your travel money needs without any turbulence, it’s what we’re always aiming for. Have a great trip and we look forward to helping you again soon. Kind regards, Online Support Team.
Svar fra Travelex NZ
Thank you, that’s so great to hear. We’re glad we could take care of your travel money needs without any turbulence, it’s what we’re always aiming for. Have a great trip and we look forward to helping you again soon. Kind regards, Online Support Team.
Svar fra Travelex NZ
Thank you, that’s so great to hear. We’re glad we could take care of your travel money needs without any turbulence, it’s what we’re always aiming for. Have a great trip and we look forward to helping you again soon. Kind regards, Online Support Team.
Svar fra Travelex NZ
Thank you, that’s so great to hear. We’re glad we could take care of your travel money needs without any turbulence, it’s what we’re always aiming for. Have a great trip and we look forward to helping you again soon. Kind regards, Online Support Team.
Svar fra Travelex NZ
Thank you, that’s so great to hear. We’re glad we could take care of your travel money needs without any turbulence, it’s what we’re always aiming for. Have a great trip and we look forward to helping you again soon. Kind regards, Online Support Team.
Svar fra Travelex NZ
Thank you, that’s so great to hear. We’re glad we could take care of your travel money needs without any turbulence, it’s what we’re always aiming for. Have a great trip and we look forward to helping you again soon. Kind regards, Online Support Team.
Online is easy
Online is easy, efficient, lower cost and reliable. Very smooth process but takes a few days. Pick up can be local.
12. juli 2026
Svar fra Travelex NZ
Thank you, that’s so great to hear. We’re glad we could take care of your travel money needs without any turbulence, it’s what we’re always aiming for. Have a great trip and we look forward to helping you again soon. Kind regards, Online Support Team.
Svar fra Travelex NZ
Thank you, that’s so great to hear. We’re glad we could take care of your travel money needs without any turbulence, it’s what we’re always aiming for. Have a great trip and we look forward to helping you again soon. Kind regards, Online Support Team.
Easy to order and arrived quicker than…
Easy to order and arrived quicker than scheduled. Staff was friendly and provided excellent service.
However, it would be better to have the place inside the store rather than in open area like Albany Branch.
12. juli 2026
Svar fra Travelex NZ
Thank you, that’s so great to hear. We’re glad we could take care of your travel money needs without any turbulence, it’s what we’re always aiming for. Have a great trip and we look forward to helping you again soon. Kind regards, Online Support Team.
Rate not that great
I liked the convenience of using it as it was accepted most places apart from one of the supermarkets I went to.
I was disappointed that the rate given of 79c was not that great as if I used my own debit card it was 83c. Being a BNZ customer I thought there was a better rate but I think what I got was what any non BNZ customers would have. I was also told there were no fees for withdrawal from an ATM and I was charged $7.50. Overall I don’t think I saved anything by using this card and perhaps would have been better off with my debit card with the rate difference.
12. juli 2026
Svar fra Travelex NZ
Thanks for taking the time to leave a review. We’re always trying to improve, so we really appreciate you highlighting areas where we can do better. Safe travels! Kind regards, Online Support Team.
Terrible experience I am still trying…
Terrible experience I am still trying to close my card, several hours spent waiting on phones. Apparently I have to call back again !! Because I have pending payments (I do not!!) worse card help experience, cant hear person on phone and cant do via email why not?!
17. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Travelex NZ
Hi, thank you for your feedback. Unfortunately, we do not hold customer information regarding the Travel Money Cards we would suggest for you to, please contact Card Services directly, either by email (cardservices_prepaid@mastercard.com) or by phone (0800 447 270). If required, a list of international numbers can be found here: https://www.travelex.co.nz/travel-money-card/contact#IPN. Please also look at our FAQ’s Page: https://www.travelex.co.nz/travel-card/travelex-money-card-faq for further help and guidance. Kind regards, Online Support Team
Svar fra Travelex NZ
Thank you, that’s so great to hear. We’re glad we could take care of your travel money needs without any turbulence, it’s what we’re always aiming for. Have a great trip and we look forward to helping you again soon. Kind regards, Online Support Team.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.