I started off being confused about how to draw down my pension. The staff were absolutely brilliant. I was fully informed about one pension pot then transferred seamlessly to the next team who fully a... Vis mer
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Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I couldn’t remember my membership number so called TPT expecting to have to wait awhile on the phone but to my surprise & delight, I was put through straight away. Raj was extremely helpful not onl... Vis mer
Selskapet har svart
Raj was very clear in providing the answer to the question I asked. This response was much more satisfactory than the speed at which the https reference was spoken at my first received call.
Selskapet har svart
Jim Primmer was brilliant today! He patiently supported me through my questions and stayed with me until everything was set up. This included some problems and delays - Jim had a progressional sense o... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
TPT Retirement Solutions (TPT) is one of the UK’s leading providers of workplace pensions with 80 years’ experience of managing defined benefit and defined contribution pension schemes. It has £11.4 billion of assets under management (as at September 2025) and 490,000 members. TPT’s mission is to make pension schemes perform better for everyone, from the sponsoring employers and trustees to the members who are saving for the future. They are an innovative, forward-thinking organisation, investing in technology to improve the services they provide. TPT are ultimately owned by a pension fund, providing genuine alignment of interests with those of their clients and scheme members.
Kontaktopplysninger
Aire Park, 5th Floor, 3 South Brook St, LS10 1FT, Leeds, Storbritannia
- 0113 234 5500
- enquiries@tpt.co.uk
- tpt.co.uk
4,6
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 99 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very professional and pleasant…
Very professional and pleasant conversation was had, thank you for your help in pointing me in the right direction..
24. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Good morning, and thank you for taking the time to post a positive review.
Answered all my questions
Answered all my questions. Straightforward.
27. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Many thanks for the positive feedback, Andrew.
Very helpful, friendly and professional
Very helpful. I was helped by two people, Jim and Paula and they talked me through everything with lots of patience. Really friendly and professional.
27. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
We're pleased that Jim and Paula were both helpful. Have a good day, Maria.
Good job for customer service.
24. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Good morning, Jenny, and thank you for taking the time to post positive feedback.
They have a good team that actually…
They have a good team that actually listens to customers complaints and support them to resolve their issues.
24. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Good afternoon, Prisca, and thank you for your positive feedback. We're pleased the team were helpful.
Excellent Customer Service
My call was answered swiftly. Raj was courteous, polite and answered my query. Very happy with this service.
24. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Great to hear, Sue. We're pleased that Raj was able to help and I will pass on your kind message.
Great communication and product…
Great communication and product knowledge
24. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Good afternoon, Nev, and thank you for your positive feedback.
Very knowledgeable and helpful with my…
Very knowledgeable and helpful with my enquiry. Explained everything very clearly.
23. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Good afternoon, Yvonne, and thank you for your positive feedback.
Well mannered and knowledgeable on…
Well mannered and knowledgeable on pension questions
23. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Good afternoon, Steven, and thank you for your positive feedback.
Very helpful with what was needed
Very helpful with what was needed. Particular thanks to Jyoti!
23. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Good afternoon, Charlotte, and thank you for your positive feedback. We're pleased that Jyoti was able to help.
Good Service
Jyoti was very helpful and patient today
Thank you
23. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Good afternoon, John, and thank you for your positive feedback. We're pleased that Jyoti was able to help.
A very user friendly online ‘chat’…
A very user friendly online ‘chat’ process, enquiry all sorted and resolved to my satisfaction in a few minutes.
Very impressed
23. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Good afternoon, Karen, and thank you for your positive feedback.
Sabrina was super helpful
Sabrina was super helpful. She was friendly and professional and knew exactly how to help me with my query. Plenty of advice given too. Thank you it was a pleasure speaking with you today
23. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Good afternoon, Jessica, and thank you for your positive feedback. We're pleased that Sabrina was able to help.
Great customer service very quick to…
Great customer service very quick to respond
23. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Good afternoon, Michelle, and thank you for your positive feedback.
Excellent staff knowledge
Excellent staff knowledge, prompt response, answered questions quickly
22. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Good afternoon, Heather, and thank you for your positive feedback.
Excellent Customer Service.
I spoke to Paula regarding some information that I needed in completing a form and I was very happy with the service provided. Paula was polite, friendly and calm and went through the form with me and explained what I needed to do. Excellent Service.
22. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Good afternoon, and thank you for your positive feedback. We're pleased that Paula was able to help.
Very helpful
Very helpful, courteous, answered all my questions satisfactorily.
22. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Good afternoon, Teddy, and thank you for your positive feedback.
Raj was extremely helpful
Raj was extremely helpful. A total credit to your organisation.
22. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Good afternoon, Paul, and thank you for your positive feedback. We're pleased that Raj was able to help.
Raj's customer service was excellent!
I spoke to Raj today regarding my pension. He was extremely helpful and knew exactly the support I required to answer my questions. Very quick and efficient customer service. It makes the process a lot easier when staff are keen to help you!
22. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Good afternoon, Jan, and thank you for your positive feedback. We're pleased Raj was able to help.
Great no hassle polite customer…
Great no hassle polite customer services answered my question in seconds.
22. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra TPT Retirement Solutions
Good afternoon, Terrance, and thank you for your positive feedback.
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