I was looking for a reasonably priced insulated padded jacket when visiting Keswick after scouring the many outdoor clothing shops I found myself in Tog24 and found the Gibson insulated padded jacket... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I really like the jacket having returned my usual size for a smaller one- should have gone down two sizes as it’s still very big. But I’m not prepared to pay return and reorder postage so it will do!... Vis mer
The young lady serving in the shop was very helpful. She alerted me to the fact that there was 20% discount on the item I was trying on if I bought two. I was only going to buy one but the deal was a... Vis mer
Started wearing TOG24 jackets and gilets about 8 years ago and so impressed have I been with the sizing, fabric, and durability that I continue to wear them to this day. The last 2 are a good size and... Vis mer
Informasjon om virksomheten
- Friluftslivsbutikk
- også i
- Barneklesbutikk
- Butikk for motetilbehør
- Butikk med treningstøy
- Dameklesbutikk
- Herreklesbutikk
Skrevet av virksomheten
TOG24 stands for “Truth Over Glory Everyday”. We’re not about the “Glory” side of the outdoors; Planting flags on mountains or skiing down sheer ice walls, we’re about the “True” outdoors that everybody can be involved with; walking with friends to the pub or skiing with the family to a bar. Based in the Spen Valley town of Heckmondwike, initially produced footwear, branched into sports bags and football kits in the 70's before finally landing on waterproofs and fleeces. As the brand grew in popularity skiwear and casual clothing were added. We manufactured all our clothing in the head office we still own today, however, to ensure we stayed competitive and to keep our doors open, it was with a heavy heart that we began producing overseas. Whatever the product was, it had to fit into our motto... TOG24 are a product of our location in the Spen Valley, Yorkshire; we try to do things right, we don’t believe in the marketing hype that’s out there and everything we make represents quality and value for your hard earned pound. And while we no longer manufacture here (that stopped in 2010) all our products are still proudly designed in the Spen Valley TOG24 began with the factory shop in Heckmondwike. Originally carpeted in off cuts of fleece and selling seconds and ends of lines out of cardboard boxes, the store did so well that we stopped trying to sell TOG24 to other people’s shops and set up our own chain of stores. TOG24 now sells from over 60 outlets across Britain and Ireland, (and for the biggest bargains you can still visit us at our original factory shop in Heckmondwike).
Kontaktopplysninger
Mileta Sports Ltd, Spen Vale Mills, Station Ln, WF16 0NQ, Heckmondwike, Storbritannia
- customerservice@tog24.com
- tog24.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 54 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Always such friendly
Always such friendly n helpful staff.
Go out of way to help find sizes etc
Great customer service
The male assistant was very knowledgeable and it was a pleasure to speak with him.
Excellent service & great clothing
Sales assistant was helpful
Sales assistant was helpful, cheerful and a pleasure to deal with
Handy coat
Great help within the shop from assistant to help with sizes. Lovely little pack away coat purchased to take with you wherever you are going.
I have a lot of T 24 clothing and am…
I have a lot of T 24 clothing and am never disappointed, good quality
Molly was extremely kind and…
Molly was extremely kind and thoughtful.
Recommend shop
Very helpful staff
Very helpful staff, well laid out shop.
Really disappointed with the customer…
Really disappointed with the customer service from TOG24.
I bought a coat in November 2024 as a long-term winter coat and was very happy with it at first. Unfortunately, the zip has already broken due to a missing tooth, making the coat unusable after what I would consider a reasonable amount of normal wear.
What frustrated me most was the response from customer services. Rather than showing any understanding or offering any goodwill gesture, they were quite abrupt and immediately focused on explaining why they wouldn’t help. They suggested the issue may have been caused by me not engaging the zip properly, despite the fact the coat is less than two years old and should reasonably last longer than this.
I wasn’t demanding a brand new coat — even a contribution towards repair or some form of goodwill would have shown they value customers. Instead, the overall tone felt defensive and dismissive from the start.
It’s a shame because I genuinely liked the coat itself, but the aftercare experience has completely put me off buying from TOG24 again.

Svar fra TOG24
Friendly staff great items
Friendly staff great items
Always like the Keswick store
Staff were most helpful and helped get…
Staff were most helpful and helped get me the sizes I needed.
They also made a point of explaining returns policy should I need it.
I’m very pleased with too and jacked I purchased.
The lady in the shop went to the…
The lady in the shop went to the trouble of gettign us the correct sizes from storage
Absolute scam
Absolute scam. Do not buy from this disgraceful company. Poor quality, poor fit, poor customer service. Daylight robbery. Refuse refund returns.
Great store and great storestaff are brilliant
Great store and staff are brilliant
Who knew?
After saying to my husband "I'll come, but I don't need anything" yet another great find....who knew TOG did swimsuits haha.
Great customer service and laughs as always.
Really friendly
Really friendly, helpful staff. Excellent discounts and quality clothing.
Thank you.
Friendly professional team at the…
Friendly professional team at the Trentham village, especially Kerry, who served us on 2 occasions and nothing was too much trouble.
Don't buy they arnt new stock its used…
Don't buy they arnt new stock its used and rebagged
Unmolested view of products
Unmolested view of products, staff members were polite and friendly, will be back
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