Tiny Explorers Rentals Anmeldelser 

1 962
TrustScore 4.5 av 5

4,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I've always used Tiny Explorers because they never let me down! From last minute orders to knowing well in advance what I need, Tiny Explorers always delivers. Prices are great value for money and the... Vis mer

Vurdert til 5 av 5 stjerner

Tiny Explorers made the process of renting a pram for our holiday seamless. The Joolz was in fantastic, as new condition with all the accessories needed. Being able to pick the pram up from their w... Vis mer

Vurdert til 5 av 5 stjerner

We were on a short trip to the UK and we're fed up of setting up black out blinds on the windows so we rented a slumber pod from Tiny Explorers. Very easy to order, arrived on time and product was as... Vis mer

Vurdert til 3 av 5 stjerner

Lovely equipment, no problems but the delivery company DPD was truly AWFUL. They just didn’t bother to try to deliver, didn’t send a message so we could rearrange a pick up. The first night of our hol... Vis mer

Informasjon om virksomheten

  1. Reisebyrå

Skrevet av virksomheten

The UK's No1 Children's Hire Equipment business, specialising in stroller rentals such as the Stokke Yo-yo, Bugaboo Butterfly & Joolz Aer. As seen on Dragons Den. UK wide next day delivery. Same day delivery in London. We also offer car seat rental. We pride ourselves in offering great customer service, please contact us via email info@tinyexplorers.co.uk if you wish to discuss any issues.


Kontaktopplysninger

4,6

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 35 % av de negative anmeldelsene sine

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,6

Alle anmeldelser

(1 962)

881 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Fabulous business

This is the second time I’ve used this company to rent a pram for a holiday. It’s an ingenious business idea, ran so smoothly by wonderfully attentive owners. The equipment is always spotless, the returns process is very simple and the customer service is excellent.

I’ve told so many friends about Tiny Explorers, one of whom went on to rent a pram for her trip and also had a wonderful experience.

18. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

We had such a fantastic experience. Love the Yoyo!!!!

We had such a fantastic experience with Tiny Explorers Rentals. The whole process was smooth from start to finish communication was quick and friendly, the equipment arrived spotless and in excellent condition, and everything was set up perfectly for our trip. It made travelling with little ones so much easier and far less stressful. You can really tell they care about families and pay attention to the small details. I wouldn’t hesitate to use them again and would highly recommend them to anyone travelling with children! Fantastic pricing too!!

2. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Never leave your precious cargo at risk

The cost of hiring a child’s car seat was very reasonable, but in truth I struggled to order using the website as indeed I did to arrange pick-up, but I simply called Customer Service and they sorted for me. I cannot recommend this company highly enough, if like me your children/grandchildren are Precious then this company has the answer. Wonderful service at reasonable prices.

10. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Excellent service apart from inability to deliver or return at weekends

Easy to order the large item I needed, which arrived in a clean condition at the appointed time. It was easy to communicate with the company via WhatsApp, as I needed to report that it arrived with slight damage to a non-essential part of the equipment. I received timely and clear instructions on how to return the item. I thought the cost of hiring was reasonable too. The only reason I haven’t given 5 stars is that the company does not deliver or collect at weekends, which was inconvenient for me. I would imagine many people travelling from abroad and using this service would like to return items at the weekends.

22. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

First holiday :)

We went on our first holiday with our 3 month old but didn’t want to take our pram as it is bulky and didn’t want to it get damaged, we hired a car seat / pram from tiny explorers, it was cheap and the deliver process was easy came on time and the return process was just as easy! The item was clean and in perfect condition! Made our holiday so much easier will definitely be using again for our next Holiday :)

28. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Super convenient delivery

Super convenient to have the booster seat dropped off ready for when we arrived. Return was easy enough.
Only issue was the quality of the seat itself in terms of comfort. The padded covers wouldn't stay on around the head rest which made it noisy and uncomfortable. That said, it was perfectly safe and in good working order

28. mars 2026
Vurdert til 3 av 5 stjerner

Not the best experience

The chair was actually delivered the day before it was due and we weren't in. However, it was then re-delivered the expected day but without the required straps so we were unable to use it immediately and no refund was offered for those days (it was over the Easter weekend), they just said we should have ordered it sooner (we ordered it because our son broke his leg and wouldn't fit in his normal chair because of his cast, difficult to predict). The chair itself was fine, clearly used but presumably safe enough (thankfully not tested). Probably would look elsewhere if we required such a service again as wasn't terribly impressed with our experienced but I guess it could have been worse!

31. mars 2026
Vurdert til 5 av 5 stjerner

Flywaway success

Delivery and returns simple to arrange. The flyaway made a big difference to our toddler's first long haul flight (and our experience of it). Thanks!

21. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Avoid

I ordered a Baby Jogger double pram on 9th February for an upcoming holiday on 19th May, specifically arranging delivery for 15th May to allow time for any unexpected issues.

On Tuesday, I was informed that the double pram I had booked could no longer be provided due to “courier issues.” However, I was reassured that a suitable alternative would be offered if the original pram could not be delivered in time.

Today, the day before the booking I was then told that no double pram could be provided at all and that my only option was two separate single prams or a refund. Anyone travelling alone or managing two very young children will understand how completely impractical and unreasonable that suggestion is. The entire purpose of booking a double pram was to safely and realistically manage both children while travelling.

What is most disappointing is not only the failure to provide the service booked over three months ago, but the complete lack of accountability or meaningful attempt to resolve the situation. Instead of offering a genuine solution, the conversation was abruptly ended with “you will be refunded.”

This has been one of the worst customer service experiences I have encountered. Families rely on these bookings when travelling with young children, and cancelling essential equipment at the last minute with no workable alternative creates enormous stress and inconvenience.

I would strongly advise other parents to avoid this service, particularly if you are depending on them for important travel plans.

14. mai 2026
Anmeldelse skrevet uten oppfordring
Logoen til Tiny Explorers Rentals

Svar fra Tiny Explorers Rentals

Hi Natasha,
Thank you for your feedback. We’re genuinely sorry for the frustration and stress caused so close to your travel date — we understand how important reliable equipment is when travelling with young children.
We would, however, like to clarify the steps we took in advance to try and avoid this situation. Seven days prior to your booking, we contacted you proactively to explain that the originally reserved double stroller had been impacted due to an earlier customer’s airline losing the item. At that point, we offered a suitable alternative double stroller, but this option was declined.
In the days leading up to your booking, we continued exploring every possible solution. As a contingency, we offered two single strollers that can be connected to function as a double, with next-day delivery to ensure you would not be left without equipment. We appreciate this may not have been your preferred option, but it was put forward as a practical and immediate solution under the circumstances. This was also declined.
As no available alternatives met your requirements, we issued a full refund promptly.
We truly regret that on this occasion we were unable to meet your expectations. Situations involving lost airline items are unfortunately outside of our control, but we always aim to communicate early and provide workable alternatives wherever possible.
We appreciate your comments and will continue working to improve both our contingency planning and communication.
Kind regards,
Tiny Explorers Team

Vurdert til 5 av 5 stjerner

Super easy

Super easy to order via the website, pushchair arrived on time was in excellent condition and easy to use. Any questions were answered quickly via what’s app. Collection for return easy to arrange, would really recommend.

13. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Tiny Explorers FAB

Found Tiny explorers on google and what a god send, loads of kiddy equipment to choose from, great value and great service. Highly recommend if travelling with little ones

5. mai 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Faulty product

I hired inflatables for my children on a long haul flight. Sadly both were faulty and deflated on the flights, meaning two very challenging journeys. Tiny explorers seem to have refused to take accountability and are charging the full fee despite faulty goods, I wouldn’t recommend this company for hires.

25. april 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Fast delivery, excellent product range

We rented a travel stroller quite last minute but the delivery was prompt! We truly enjoyed the stroller and was glad with the range and even colours provided. Customer service was super helpful when I have questions on the return package. I would definitely rent from them again and recommend them to my mummy friends.

1. mai 2026
Anmeldelse skrevet uten oppfordring

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