I've always used Tiny Explorers because they never let me down! From last minute orders to knowing well in advance what I need, Tiny Explorers always delivers. Prices are great value for money and the... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Tiny Explorers made the process of renting a pram for our holiday seamless. The Joolz was in fantastic, as new condition with all the accessories needed. Being able to pick the pram up from their w... Vis mer
We were on a short trip to the UK and we're fed up of setting up black out blinds on the windows so we rented a slumber pod from Tiny Explorers. Very easy to order, arrived on time and product was as... Vis mer
Lovely equipment, no problems but the delivery company DPD was truly AWFUL. They just didn’t bother to try to deliver, didn’t send a message so we could rearrange a pick up. The first night of our hol... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
The UK's No1 Children's Hire Equipment business, specialising in stroller rentals such as the Stokke Yo-yo, Bugaboo Butterfly & Joolz Aer. As seen on Dragons Den. UK wide next day delivery. Same day delivery in London. We also offer car seat rental. We pride ourselves in offering great customer service, please contact us via email info@tinyexplorers.co.uk if you wish to discuss any issues.
Kontaktopplysninger
Gladstone road , br6 7ea, London , Storbritannia
- 02071013642
- Info@tinyexplorers.co.uk
- tinyexplorers.co.uk
4,6
Enestående
2k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 35 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Fuss free rental
Fuss free rental. Second time have used Tiny Explorers and absolutely what I’ve needed both times without any extra hassle when you’re getting organised to go away. We collect from the office and everyone who I have come across is lovely and helpful.
1. mai 2026
Anmeldelse skrevet uten oppfordring
Terrible customer service
The product delivered was not as shown in the pictures and description. When I raised this with customer service they were extremely rude and dismissive, would not recommend Tiny Explorers as a service.
11. april 2026
My second time using tiny explorers
My second time using tiny explorers. Pram came really quickly and return was straightforward. The item itself was a little “loved” but it did the job for holiday.
27. april 2026
Anmeldelse skrevet uten oppfordring
Very impressed with this company!
Very impressed with this company. Communication was great, the item came in plenty of time for our holiday. It was super clean and I felt the loan item was very reasonably priced!
Will definitely be using tiny explorers again for future travel.
22. april 2026
Anmeldelse skrevet uten oppfordring
Great company
Great company. Really easy to use and very efficient. Planepal was great for my Son on our holiday to Orlando. Returning the product was easy also. Would certainly use them again
26. mars 2026
Wanted proof of address - shady
I rented a snoo bassinet
Pros:
* was well packaged, and shipped exactly on the date specified, and the crib was clean and in excellent condition.
* pickup was easy and straightforward and they organised all the admin.
Cons:
* They wanted proof of address (a water bill) and ID (I gave them my driving license). To me this seems completely unnecessary for a 30day rental costing ~£100. If they were worried about theft risk they could have held a deposit. They refused to engage in conversations about what this information might be used for, and were very blunt that this information would be required or the rental wouldn’t ship. This is a completely unreasonable policy that should be dropped ASAP. Competitors like Baboodle (who I have also used) do not ask for this information and have friendlier customer support.
1. april 2026
Anmeldelse skrevet uten oppfordring
Svar fra Tiny Explorers Rentals
Thank you for your feedback — we’re really pleased to hear that you found the crib to be in excellent condition, well packaged, and that the collection process ran smoothly.
We would, however, like to address your concerns regarding ID and proof of address. For certain higher-risk rentals, we are required to carry out additional verification checks as part of our safeguarding, fraud prevention, and insurance obligations. In this instance, there were a few indicators that meant these checks were necessary — including this being a short-term rental of a longer-term use product, and a mismatch between the billing and delivery address (albeit both within the UK). These are standard risk flags across the rental industry, and in such cases we are required to request supporting ID.
This approach is not unique to us. For example, Baboodle also states within their FAQs that identification may be requested for higher-risk rentals.
We also make this requirement very clear in our Terms & Conditions, which are presented at checkout and must be agreed to before placing an order. By proceeding with the booking, you confirmed that you had read and understood these terms.
We fully appreciate that this may not have aligned with your expectations, and we’re always looking to improve how we communicate these requirements. However, given that this policy is both standard industry practice, required by our insurers, and clearly communicated in advance, we do feel that the rating is somewhat unfair in this context.
That said, we do value your feedback and will continue to review how we apply and explain these checks to ensure the best possible customer experience.
Fantastic service items were shipped on…
Fantastic service items were shipped on time and the team were so quick to answer any questions I had definitely recommend!
18. april 2026
Anmeldelse skrevet uten oppfordring
Great service and company
Relatively easy returns process, reasonable prices, great selection. I'll be using them again!
25. april 2026
Anmeldelse skrevet uten oppfordring
Super easy to hire and return
Super easy to hire and return, competitive pricing and product was in great condition. I have already recommended to friends and will definitely use again for a long haul flight.
8. april 2026
Anmeldelse skrevet uten oppfordring
Everything was perfect from start to…
Everything was perfect from start to finish. It was really easy to get in touch with customer service, as I wanted to add a few more items to my order, and they were so helpful. The pram arrived promptly, and the returns process was easy. I’ll definitely use them again.
19. april 2026
Anmeldelse skrevet uten oppfordring
A very slick service
A very slick service. The delivery and returns are already sorted, making it easy.
We loved using the Joolz Aer+ to race around London during the Marathon. It was swift to navigate and folded small! We will be using this business again in a few weeks when we head away on holiday.
Thank you so much!
22. april 2026
Anmeldelse skrevet uten oppfordring
Convenient & well-priced
Very easy process to book, receive & return! We hired a bouncer and it was in great condition and so helpful for our trip - will definitely use Tiny Explorers next time we visit the UK 😊
1. april 2026
Anmeldelse skrevet uten oppfordring
Absolutely fantastic when flying long…
Absolutely fantastic when flying long haul with infants would definately use a Plane Pal again
23. mars 2026
It was so incredibly easy to rent and…
It was so incredibly easy to rent and return the shoulder carrier we rented for a trip to Costa Rica! We will definitely be using the site again
9. april 2026
Anmeldelse skrevet uten oppfordring
This was such a great service
This was such a great service! We hired the yoyo for a holiday and it was the best thing we brought with us! Made the trip so much easier and our baby loved the pram. It was so easy getting it dropped off and sending it back too, would definitely recommend.
28. april 2026
Anmeldelse skrevet uten oppfordring
Great experience!
The company was very communicative and quick to respond to a support question. The rented items were well maintained and the whole thing was very convenient. I’m glad such a service exists!
23. april 2026
Anmeldelse skrevet uten oppfordring
Highly recommend
Highly recommend, everything’s always smooth from start to finish!
13. april 2026
Anmeldelse skrevet uten oppfordring
Had a great experience
Had a great experience, recommended if you're travelling, arrived on time.
21. april 2026
Anmeldelse skrevet uten oppfordring
Tiny Explorers was a life saver
Tiny Explorers was a life saver. Item arrived the next day in time for our flight and worked perfectly. Our boy slept 10 hours overnight on both flights. I wish they made them for adults. Returns were easy and the team were incredibly responsive with customer support. Would absolutely use them again.
15. april 2026
Anmeldelse skrevet uten oppfordring
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.