I've always used Tiny Explorers because they never let me down! From last minute orders to knowing well in advance what I need, Tiny Explorers always delivers. Prices are great value for money and the... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Tiny Explorers made the process of renting a pram for our holiday seamless. The Joolz was in fantastic, as new condition with all the accessories needed. Being able to pick the pram up from their w... Vis mer
We were on a short trip to the UK and we're fed up of setting up black out blinds on the windows so we rented a slumber pod from Tiny Explorers. Very easy to order, arrived on time and product was as... Vis mer
Lovely equipment, no problems but the delivery company DPD was truly AWFUL. They just didn’t bother to try to deliver, didn’t send a message so we could rearrange a pick up. The first night of our hol... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
The UK's No1 Children's Hire Equipment business, specialising in stroller rentals such as the Stokke Yo-yo, Bugaboo Butterfly & Joolz Aer. As seen on Dragons Den. UK wide next day delivery. Same day delivery in London. We also offer car seat rental. We pride ourselves in offering great customer service, please contact us via email info@tinyexplorers.co.uk if you wish to discuss any issues.
Kontaktopplysninger
Gladstone road , br6 7ea, London , Storbritannia
- 02071013642
- Info@tinyexplorers.co.uk
- tinyexplorers.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 35 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
A fab experience from start to finish
A fab experience from start to finish. Great communication and loved the what’s app message option to facilitate any queries I had. The team were great at communicating when there was an issue with the delivery and I had a few questions and postage back was seamless and easy! Wouldn’t hesitate to use them again and have already recommended them to all my mum friends! Thankyou!!!
fantastic experience
Tiny explorers were absolutely fantastic from start to finish. I did think it was too good to be true at first because you just get let down so often by so many companies these days.
They guided me through the process of choosing a pushchair to match the age and needs of my baby. Then when I ordered, I changed my mind on the pushchair I’d originally hired so whatsapped them to change it and they confirmed instantly. They were in regular contact re dispatch and delivery along side the courier company also contacting me regularly. The pushchair I decided to change to was actually a brand new one straight from the supplier as tiny explorer had advised so its first journey was with us, it was absolutely amazing. The pushchair was delivered 2 days earlier than requested which was brilliant and gave me time to get used to it and how it worked. The return arrangements were straight forward and Royal Mail came and collected the day after we arrived home from holiday. The price is more than reasonable and I will absolutely be using them every time we go away . Huge fan
Positive experience, highly recommend this company!
I recently rented a PlanePal for a long haul flight to Florida for my 4 year old.
Website was easy to use, instructions were very clear & the delivery was prompt. Item in perfect condition.
The return instructions / postage was very easy.
I would use this company 10x over, it made our flights so much comfier.
I’ve recommended this company to friends already, will be using for our next trip.
Thanks Tiny Explorers!
Excellent service from start to finish and great product - thank you!
Excellent all round.
Second time using the Tiny Explorers…
Second time using the Tiny Explorers service (1.5 week rental). Great communication, delivery and return process.
Worth pointing out the quality of the buggies is great - on this occasion I was sent a brand new Joolz Aer frame (from the manufacturer). Would highly recommend on account of the service and quality and top condition of the products
The pram did not arrive in time for our…
The pram did not arrive in time for our holiday. We were refunded but no offer of compensation or help to sort out our situation. Not ideal.
Happy
Great idea, easy to order and came next day! Would recommend
5* customer service
Renting from Tiny Explorers could not have been easier! The quality of the product was spot on and their customer service was particularly good - making it smooth and easy. I would highly recommend.
Hassle free rentals
I enquired on Instagram about a travel stroller large enough for my 2 year old as he had grown out of his previous one and not really in a pushchair phase so I hadn’t bothered replacing but needed him to have naps on the go on holiday! I was recommended the Bugaboo Butterfly 2, I placed my ordered it was delivered 3 days earlier than expected, in brand new condition! The stroller was perfect and returning it was really straight forward and hassle free! Will definitely be using Tiny Explorers again!
Fab experience
Fab experience! We hired a second Joolz aer and double connector bar for our holiday. Great price, arrived a day earlier than expected and simple process to return! Would 100% recommend and use again! Thank you Tiny Explorers!
Great communication
Great communication, quick delivery. The pram was in great condition and impeccably clean. Will definitely hire from Tiny Explorers again!
We couldn't recommend tiny explorers…
We couldn't recommend tiny explorers enough!
We had several enquiries before arriving into the UK on a holiday and they were very quick to respond, very helpful and very friendly!
We organised for 2 car seats to be delivered to and collected from a hotel.
They made the process very simple and were a pleasure to deal with.
Will be using them again on future trips.
5 stars!
Tiny Explorers is fabulous
Tiny Explorers is fabulous! We hired the wrong buggy for our baby for a holiday and when it came and we realised they gave us so much help over what's app and I was even able to go to their warehouse that evening to pick a different buggy. The ladies there were so helpful and kind and let me work through the options. I ended up borrowing a silver cross nia which was perfect. I'm really grateful they helped me sort it so quickly and for their kindness. The only downside is that I had to pay again and couldn't just swap. It would have been wonderful to just exchange as I'm on mat pay and have a limited budget but I understand this was my error. Highly recommend Tiny Explorers.
Such an amazing idea
Such an amazing idea. I needed a new born safe pram for my holiday, and I didn’t want to take my big one from home! There was no point buying one to only use it once as my baby will soon be over 6months old. This company was amazing in providing just what we needed. Delivery and returning was so simple, I didn’t have to leave my house!
Would recommend to everyone x thanks again Tiny Explorers for a very good service x
Love Tiny Explorers!
Second time using Tiny Explorers and another fantastic service!
Great communication, great product, perfect process and brilliant price.
Our pram got delayed off of our flight home which meant we had to return to TE a day late which they were really understanding of and came back to us straight away. Excellent customer service, will 100% use again.
False Advertising, Terrible Customer Service and no responses
I used Tiny Explorers for a trip in 2025 and wanted to clarify some details before making another booking. Their website showed that a travel bag was included with the Chicco Next 2 Me crib, so I got in touch to confirm.
Over a number of weeks, I attempted to contact them by both phone and WhatsApp, with most messages going unanswered. The responses I did receive were contradictory:
28th May – I was informed the crib came with a travel bag.
4th June – I was then told it didn't come with a travel bag.
4th June – I sent a screenshot of their website clearly showing the travel bag as included and asked for clarification on this as I was looking to book ASAP. This received no response at all.
Today I phoned and was told they no longer offer the travel bag as a product. When I pointed out that this amounted to false advertising, as their website still showed it as included, the response was that "they haven't updated the website" and "it can take a while". Rather than addressing my concerns, she then hung up on me mid-conversation.
I found this particularly surprising as the founder, has experience as being Head of Information Technology at a worldwide brand.
As someone who works in this industry, I know a website can be amended immediately, and sure enough, within 10 minutes of my phone call, the website had been updated.
Misleading product listings, weeks of ignored messages, and excuses when challenged.
Tiny explorers was great
Tiny explorers was great, really quick, reliable, and reasonably priced. Saved us at the very last minute. Pram arrived in great condition and exactly as we needed it. Would definitely recommend.
Tiny Explorers - excellent service
Tiny Explorers provide an excellent service; everything I ordered was in top condition and very clean.
The items arrived on time, and the returns process was easy to use.
I would recommend Tiny Explorers too anyone who has babies or young children staying with them.
The car seat arrived clean and with …
The car seat arrived clean and with instructions for fitting. Very easy process for both delivery and returning the product.
Went over and above to sort issue ahead…
Went over and above to sort issue ahead with my delivery date.
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