Tiny Explorers Rentals Anmeldelser 

Prams were delivered early on the day they said they would be. They were clean and in great condition. The price was really reasonable and cheaper than other similar companies. It was a very easy returns process. Could not recommend more! Will definitely be using again!

Perfect! I have a 1 and 3 year old and needed a cabin stroller for a 12 hour flight! We ordered two yo yo 3 strollers with the adapters to make it into a double. Was perfect, very practical and so cost effective in comparison to buying the prams.

We also rented a plane pal as air Mauritius allow them. My 3 year old slept 11 hours of the flight with it. Fabulous.

Easy to order, deliver and return.

Fully recommend this company.

Avoid This Company – They Forgot My Order and Left Me Without a Pram the Day Before Flying With a Newborn

I would strongly advise anyone considering Tiny Explorers to think twice before using them.

I hired a Stokke YOYO with the newborn attachment for a family holiday. Knowing we had an early Tuesday morning flight with a newborn baby, I arranged for the pram to be delivered on the Monday to give plenty of time.

By Monday morning I still hadn't received any tracking information or heard from the courier, so I had to contact Tiny Explorers myself. It was only because I chased them that they realised they had completely forgotten to send my order. This was confirmed to me over the phone.

At this point, with less than 24 hours before I was due to fly, I expected them to do everything possible to find a solution. Instead, I was left to solve the problem myself.

I even suggested a solution that would have benefited both of us. As the newborn attachment is only needed for another couple of months, I offered to buy a brand-new pram locally if they reimbursed the difference between the purchase price and the hire cost. They could then have collected it after my trip and added it to their hire fleet. This wasn't an unreasonable request—in fact, when I previously hired a Joolz Aer from Tiny Explorers, the pram they sent me was brand new.

Their response via WhatsApp was simply to apologise, say it wasn't an option, issue a refund, and tell me they hoped I had "a great trip."

A refund was the absolute minimum they could do. It did nothing to solve the fact that they had left a family travelling with a newborn without an essential piece of baby equipment less than a day before departure. Phrases like "sorry for any inconvenience" and "have a great trip" felt completely tone-deaf given the situation they had created. Because Tiny Explorers offered no practical help whatsoever, I spent hours desperately trying to source a replacement myself. I ended up making a two-hour round trip to Winstanleys Pramworld in Wigan, where the staff were incredibly helpful. As same-day online ordering wasn't possible, without their assistance I genuinely don't know what I would have done.

The whole experience caused unnecessary stress at an already overwhelming time as a mother of a newborn. Mistakes happen, but what defines a company is how they deal with them. Tiny Explorers didn't just forget my order—they offered no meaningful solution, leaving me to deal with the consequences alone.

I will never use this company again and cannot recommend them to anyone, especially parents travelling with babies. If you are relying on them for essential equipment, be aware that if something goes wrong, you may be left completely on your own.

-edit after Tiny Explorers reply-
Professional and understanding reply on here. May I add it had already been confirmed on the phone the issue was the order had been missed by Tiny Explorers. To confirm; i was offering a click and collect of the newborn attachment (which does not cost £600) as it would only be needed for a this holiday. Or simply anything to help.
Now i am being harassed over on watsapp by the company for my review.

We were on a short trip to the UK and we're fed up of setting up black out blinds on the windows so we rented a slumber pod from Tiny Explorers. Very easy to order, arrived on time and product was as described in good condition. Return process was also easy and when we required a couple of extra days due to travel delays, customer support was excellent. Highly recommend!

Great service and very responsive - even out of hours

My experience with Tiny Explorers Rentals was great. It started after I'd booked wrongly the car seat and they kindly contacted me to find a solution before to get and realise my mistake. They delivered in date and time as promised and the return was really easy and straightforward. If necessary I definitely will rent with them again.

Great service, excellent equipment supplied, met our needs perfectly

Arrived very quickly, great packaging, including return packaging and instructions. Simple and effective way to rent what you need, rather than having to buy it, especially if it’s only needed for a short time. Great concept and works very well. Ordered it to take on holiday so my toddler had a seat, and he loved it. Would 100% recommend.

Great service!

Absolutely fantastic! Hired a hoppie for our holiday it arrived earlier than expected, good quality clean product, really easy to send back. Brilliant service from start to finish. Will definitely use tiny explorers again. Thank you.

Great straightforward way to rent a travel buggy. Very efficient, helpful and human customer service when I had a query. Already planning to use again.

Timely delivery, clear instructions and top product. Would use again.

We rented a car seat for our holiday. The whole process was so easy from ordering to returning aswell as saving money due to not permanently needing the car seat. I would definitely use again and will likely do so in the future. There are a wide range of products and really have kept families in the forefront of things needed on holiday. Really impressed. Thank you!

This is the second time we've used Tiny Explorers for a holiday, & the service is fantastic. They've got such a great range, & it means we can choose what we need to travel, & make going on planes etc easier with different buggies to ours. Accessories like buggy boards & fans are also great. Everything arrives very clean, & delivery/collection is easy to use. We'll definitely be using them again. Thank you!

Please avoid this company, I used them in 2023 and they were really good. 2026- completely different story. Item (jogger city double stroller with 2 fans and travel bag £144 !!) arrived on different delivery date than chosen, left at front door for hours. I got home at 4.30pm and checked the item, contacted them at 5pm saying I had issues with the item and found it difficult to steer (front wheel was so stiff and wobbly) as well as holes in the sunshade, rips in the seat, rips in the netting under neath to hold items, crumbs in every crevice etc . 1x fan smashed too. It was just a very poor standard. Granted my 17kg girl was 2kg over the weight limit for one seat (weight limit not stated on website) but my other daughter is 11kg So it should be fine. But pushing the stroller was near impossible for me even with just one daughter in it. My husband found it okay but definitely had a defect that caused it to move difficulty that should’ve been noticed by tiny explorers ( never mind all the other defects and dirtiness of the buggy).

I contacted them over WhatsApp and they offered a refund KEEP READING, then closed for the day when I accepted the refund (2 minutes later) and collection. The next day they said they are refusing to refund me but will give me 40% refund for stroller only as they refused to collect it now. I had to accept as we were going on holiday in 2 days and needed a double stroller for Orlando for the parks. Terrible idea taking it!!
When we arrived in Orlando the shocking travel bag we were given weighed about 10 kg covered in scuffs and holes must’ve csused the buggy to get further damaged in the hold, the buggy was not possible to push with our 1 year old in it. We almost were stranded with 3 suitcases, faulty double buggy, 2 kids and a massive heavy travel bag. Thankfully my parents were there to carry one daughter each. We contacted them on holiday the morning after traveling as we were exhausted and they ignored me after saying it was due to my daughter being over the weight limit (30 kg seats weight limit total -28kg between both my daughters). We booked that same day through KINGDOM STROLLERS (if you are going to ORLANDO please use this company they were amazing amazing amazing) who dropped off our gorgeous easy to manoeuvre double buggy the following morning at 6am ready for the parks.
Back to shocking tiny explorers I messaged them again once we got home as I wasn’t letting it spoil our holiday anymore saying we ordered a buggy from a different company because their service and product was terrible, they weren’t a fan, asked for proof of purchase and they’d pass on to their manager. I sent them proof of purchase and they have now ignored me for 3 weeks, except when I asked when my broken buggy will be collected as I haven’t received an email, I got a snarky message back saying I should’ve received an email but here’s the details anyways. Thanks guys. But apart from that all other messages ignored. I messaged them off my work mobile to see if they’d changed numbers and they replied right away. That was until I asked them to reply to my personal number. Radio silence again. Just a proper DODGY company with SHADY morals who are MONEY GRABBERS with no care for kids comfort and safety. Honestly please if you’re still reading, I am coming across a little bit bitter but that is because I can’t believe the shocking service I got from a family focused company. Avoid avoid avoid lol, god can’t believe I’m still wasting my time with them I just need to warn other parents of this dodgy company. Not even about the money anymore it’s about the atrocious company that really shouldn’t be operating this way. Lots of love.

Great service! Prams arrived the day before I requested them and returning them was easy. Would definitely use this company again

Great communication and clarity. I have used the service a couple of times now and the reliability of delivery and ease of return are both fantastic.

Quick delivery on item and easy return process. My only criticism would be the rental price. My daughter was in a body cast and would only fit in one type of specialist car seat so was essential to us, however may not be affordable for all families.

I rented the Plane Buddy for our 4 year olds first transatlantic flight. To say I was nervous about the flight home, and particularly how she would sleep, is an understatement. Seeing the high price of the plane buddy to buy for what may only be one flight felt too expensive, so I was delighted to find Tiny Explorers Rentals for a fraction of the price. The Plane Buddy was sent really quickly, with clear communication and instructions for use, as well as how to return it (along with a return bag). My little one slept about 6 of the 7 hour flight which was amazing - can’t recommend the product or Tiny Explorers enough. Thank you!

Very easy to deal with all round. Easy website, easy hiring process, great communication via email. Very quick responses to any questions. I hired a travel pram, a porta cot and a high chair plus accessories to go with them and all arrived in perfect spotless condition. Also arrived on the day requested. Would highly recommend using Tiny Explorers.