Tier Zero Games Anmeldelser 

Item did arrive eventually (9x days after purchase), but there was no communication from customer service that there was an issue.

Trying to reach customer service was quite frustrating. I had no success using the contact form on their website. Their contact number which I tried during their normal working hours kept saying that nobody was available. Eventually somebody responded via email in response to the live chat from their website (which again told me nobody was available).

This company needs to work on their customer communication and notify them when there are issues with an order.

Highly recommend good communication and delivery was good. Would use again

Once again, very happy with my purchase. Quick to communicate and answer all the questions I had. Will definitely be purchasing from this business again in the future.

Absolutely brilliant Store, Great discounts and Top Professionals.
Highly Recommended, A+++.

Great store great service

Very happy with order, arrived on time. Thanks guys

Great prices, very well packaged, fast dispatch and delivery. Will be using again.

This shop is a scam, seller blocked me

Scam shop

They didn't send me any cards like I ordered, the status was wrong and it was blocked.

Cards arrived quickly and were great quality. Would definitely buy from again.

I usually order from tier zero games a lot and each time I've had 0 issues. However this time around for my Order #70976 and Order #70938, royal mail delivered to this to the wrong address. I contacted tierzerogames and they emailed me back immediately asking for confirmation of address and to contact royal mail. However, royal mail states to contact the sender? So they said they will raise a case with royal mail. I emailed back asking for a refund as royal mail clearly delivered this to the wrong address and I sent confirmation of the photo of the door they posted it to and in comparison a photo of my door to show the difference. However tierzerogames have not stopped responding as soon as I asked for a refund. Update, they did respond stating cannot refund till they have confirmation from royal mail. I have sent proof they've delivered to the wrong address and they still won't refund me. Appalling customer service from tierzerogames which is a shame. This is the 1st time this has happened as I've ordered so many times from them and thought their customer service might be better than this. I've never had to contact them before but now I'm glad I never had to and i hope I never will again.

Update: tierzerogames have finally decided to refund me but now have said they will not be fulfilling order to this address again? Disgusting. Not that id like to order from here again with this service they've provided.

Highly recommended, items arrive quick and well packaged. Also has great customer support so they get back to you very quickly if there's anything wrong.

Quick and efficient, can recommend

Good condition and quick shipping.

Quick and safe delivery. Cards in immaculate condition. Good prices too.

Cheap prices but not very responsive and cards aren't always in the best condition (usually fine on front but marks on the back).

Swift delivery, cards well-protected and in great condition!

I've bought a mystery box from TierZero, and to my surprise the package arrived quite fast! Also the items inside were cool so im happy with this mystery box! Overall my experience with TierZeroGames was very pleasant and i will definitely buy from the again.

I have never ordered from this shop before, but I gave it a shot since only they had an item I wanted. Package arrived a week after ordering. Item was nicely secured and looks legit, so + for that.

However, when I tried to contact them through e-mail and phone call as I haven't got any updates for my delivery (got an e-mail saying it was dispatched Friday morning, didn't get any updates till Tuesday evening on tracking, which is a bit unusual for me based on my previous experience ordering stuff from different companies), I didn't get a response back at all.

Overall, I'm happy with my purchase.

Had an issue with delivery and messaged via the shop app. They could not of been more helpful and sent it out to me immediately.