I wish i can give them a ZERO worst company to deal with App doesn't work at all had so many issues with the app resetting password and no one is able to help from their customer service all the... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
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Of course we paid enough to protect our home, but considering how it becomes necessary to find a good security solution, as the law is not always on your side. This company has a proven track record a... Vis mer
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Excellent system, easy to install. I was a bit intimidated at first, but fears quickly subsided. Had everything (5 window/door sensors, smoke alarm, flood sensor, doorbell camera, two outdoor motion... Vis mer
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Was looking for an app controlled wireless system with reasonable monitoring rates. A friend referred me to ThinkPro. After some comparison shopping, I gave them a call. Responsive, fast, no nonsense... Vis mer
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Informasjon om virksomheten
- Sikkerhetstjenester
- Forhandler av innbruddsalarmer
- Sikkerhetsutstyrsbutikk
- Leverandør av sikkerhetssystemer
Skrevet av virksomheten
At Think Protection, we believe security should be easy, affordable, and accessible to everyone. That’s why we offer the most advanced home alarm systems at the lowest price in the industry.
Kontaktopplysninger
700-5775 Yonge Street, M2M4J1, North York, Canada
- (855) 768-4465
- customerservice@thinkprotection.com
- thinkprotection.com
Har svart på 50 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
They did not handle my system…
They did not handle my system implementation correctly.

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Great customer service
Customer service rep was able to help me reactivate and also gave me a great deal. He was also able to help me helped me out during the implementation and followed up after the installation to help resolve issues proactively. They also sent out missing parts…for free. It was a delight to work with the implementation team. Thanks

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5 stars!
5 stars!
Very knowledgeable support staff.
Extremely fast response times to alarms and questions.
Equipment functions as described.
Fees are reasonable.

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Premium alarm Company
There service is fantastic. I had a couple issues that were dealt with in a quick and professional manner.

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Very professional team of people
It was a pleasure working with Vickram. Very patient and helpful. The activation team was excellent as well.

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Excellent service
Excellent service. Representative are very efficient and professional

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Good prompt service
Easy to install, staff very prompt and good to work with. Incentives and Reasonable rates.

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Overall I'm very pleased with the…
Overall I'm very pleased with the service. I was initially worried that installing the system myself while on the phone with a technician would be difficult, but it ended up being straightforward and the technician was very helpful. Having a hands-free or speaker phone is a must!
Now that everything is installed, I did find there was one aspect of the installation missing in the printed instructions and not mentioned by the technician: orientation of the sensors so that you can later open the cover and replace the batteries. I didn't think about this until after the units were installed. By bad luck, two of the sensors were adhered in a corner of the door casement that blocks access to the tab that releases the cover. When it comes time to replace the batteries, I will have to remove the sensors, rotate 180 degrees, and re-adhere. Not a huge deal, but worth mentioning.

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Very disappointing (non) reaction to an alarm going off
You didn't even know that my alarm was going off until I called, and by then it had been going off for 4 minutes. It took a half hour before anyone went to check out the situation at my shop. When I mentioned this to the monitoring operator he informed me that Think Protection doesn't pay them enough to do a proper job.
The entire experience left me very uneasy and I plan to call in to discuss this when I get a chance.

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Excellent customer service
Purchased a home with a Think Protection system which needed one phone call to set back up and subscribe. Customer service was excellent.

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Great price and great customer service
Great price and great customer service. Easy to install.

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Best price and service equals amazing value
Amazing customer service
I wish every transaction in my life could go half as perfectly as my order went
Alarm arrived on time
Everything was in box and set up was so easy
Thanks

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I have been a Think Protection customer…
I have been a Think Protection customer for a year! Super easy to install and gives me peace of mind knowing my family and home are well protected!

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Great customer support and great…
Great customer support and great service !

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Very easy system to install
Very easy system to install. Satisfied from start to finish with these guys.

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Easy to install and great protection
I have been a Think Protection customer for a few years. It was very easy to install and gives me peace of mind knowing my family and home are well protected!

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I’d like to commend Maciej Gerwel on…
I’d like to commend Maciej Gerwel on his excellent support. We have a wireless business, we have issues from time to time and Maciej always so prompt to help us, has a lot of patience until issues are fixed. He follows up with me on each problem and make sure everything is gone well and smooth. Well done man! Amazing experience with you! Keep up the good work.

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Very pleased at how everything went…
Very pleased at how everything went smoothly. The devices install really well with the strong glue backing . The tech support was excellent. The whole process started with Maciej’s care and explaining of what we needed to do , and that you have this wireless equipment to make a complete system that our insurance company insisted on. All in all very happy with the whole experience and I would definitely tell a friend about the using Think Protection. Thanks to all the team . Clayton Spanton

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Good service from my first call to…
Good service from my first call to activating my system

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Great alarm system
Our new alarm system from ThinkPro is great. So easy to install and use. I will definitely recommend to friends and neighbours.
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