Worst company no support on return policy trying since last 15 days. Customer care number is closer. Please don't buy product from this company
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Guys don't ever order from this brand ("thetrouserlab.com"). These guys are doing bullshit they just sell and forgot you if you raise any return/exchange request due to some reasone they wouldn't r... Vis mer
I don't want to rate even a single star to this company Trouser lab. I bought pair of pants from this site trouser labs and got it after 5 days and the delivered product was totally different. I p... Vis mer
I bought a pair of trousers from The Trouser Shop. They look good, and fitted me; but after wearing them for a week, the stitching of one of the turnups came apart, requiring me to resew it. Also... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Offering Menswear Trousers in a large range of sizes, from 32" - 60" waist, with many styles to chose from and free delivery on all orders. Also offering alterations on trousers for a more bespoke fit.
Kontaktopplysninger
Swan Bridge, B70 0DJ, West Bromwich , Storbritannia
- 1215 203900
- customercare@thetrousershop.com
- thetrousershop.com
1,5
Dårlig
56 anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Perfect fit 👌 Perfect service thanks 😊
5. mai 2023
Svar fra The Trouser Shop
Hi Mr Webb,
Thank you so much for your brilliant review! We really appreciate it.
Kind Regards,
Sarah
Customer Service
Excellent service Great fit
20. april 2023
Svar fra The Trouser Shop
Hi Michael,
Thank you so much for your 5* review, we really appreciate you taking the time to leave a review.
Kind Regards,
Sarah
Customer Service
Svar fra The Trouser Shop
Hi Mr Russell,
Thank you so much for your lovely review, so glad you are happy with your new purchase.
Kind Regards,
Sarah
Customer Service
Svar fra The Trouser Shop
Hi Paul,
Thank you so much for your lovely review, we are so happy you like your new trousers!
Kind Regards,
Sarah
Customer Service
Nice trousers quick delivery
27. mars 2023
Svar fra The Trouser Shop
Hi Mr Renshaw,
Thank you very much for your 5* review, we really appreciate you taking the time to leave a positive review.
Kind Regards,
Sarah
Customer Service
Doubtful quality trousers, lots of spam
I bought a pair of trousers from The Trouser Shop. They look good, and fitted me; but after wearing them for a week, the stitching of one of the turnups came apart, requiring me to resew it.
Also, they're still sending me at least one unsolicited email each day, despite two attempts to unsubscribe.
20. mars 2023
Svar fra The Trouser Shop
Hi Mr Wedd, I am really sorry to hear this, we would have happily paid for return postage to re-sew or supply a new trouser for you, but unfortunately you haven't contacted us regarding your issue and this review is the first we are hearing about it, therefore not allowing us to rectify this for you. In regards to the spam, we don't actually have any emails set up currently as we are a new business, the only emails we'd send would be in regards to your order/status of order/leaving a product review of your order. It's a shame we weren't given the option to rectify this issue for you before receiving a damaging review. As a new business we are really striving for excellent customer service so I'm sorry we weren't given the chance to show this on this occasion.
Kind Regards,
Sarah
Customer Service
Perfect fitting trousers
Great service, easy to use website.
Ordered trousers to wear on the golf course and they are perfect.
Fitting is tailored but not slim and the expanding waist is a game changer.
16. mars 2023
Anmeldelse skrevet uten oppfordring
Svar fra The Trouser Shop
Thank you for your kind review Mr Singh. We hope to be of service to you in the future.
Kind Regards,
Sarah D
Customer Service
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.