Worst company no support on return policy trying since last 15 days. Customer care number is closer. Please don't buy product from this company
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Guys don't ever order from this brand ("thetrouserlab.com"). These guys are doing bullshit they just sell and forgot you if you raise any return/exchange request due to some reasone they wouldn't r... Vis mer
I don't want to rate even a single star to this company Trouser lab. I bought pair of pants from this site trouser labs and got it after 5 days and the delivered product was totally different. I p... Vis mer
I bought a pair of trousers from The Trouser Shop. They look good, and fitted me; but after wearing them for a week, the stitching of one of the turnups came apart, requiring me to resew it. Also... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
Offering Menswear Trousers in a large range of sizes, from 32" - 60" waist, with many styles to chose from and free delivery on all orders. Also offering alterations on trousers for a more bespoke fit.
Kontaktopplysninger
Swan Bridge, B70 0DJ, West Bromwich , Storbritannia
- 1215 203900
- customercare@thetrousershop.com
- thetrousershop.com
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har ikke svart på negative anmeldelser
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Looks like a fake and unreliable…
Looks like a fake and unreliable company. I ordered two pants based on the product images shown on their website, but received completely different products. I contacted them by email to report the issue, but they have not responded at all. Very disappointing experience. Please be careful before ordering from The Trousers Lab.
A fraud . Company deceived customers.
I purchased two cotton pants. No brand name /label on pants. One pants has a different brand label namely Diruno fashion।
Two pants have different sizes। One pants fit tight on the waist of 32 size while the other black pants is so tight that it's creating mark on the waist.
Stitching of pants legs different and gets curved at a distance of 1cm (zig zag ) .
Different fabrics for two pants.
It took 20 days to be delivered.
WORST COMPANY
Worst company no support on return policy trying since last 15 days. Customer care number is closer. Please don't buy product from this company
The stiching is worst and no return or service
The stiching is worst. The inseam length was too much. Logged for return and still no update after a month. Please dont loose your money buying from here.
I don't want to rate even a single star…
I don't want to rate even a single star to this company Trouser lab.
I bought pair of pants from this site trouser labs and got it after 5 days and the delivered product was totally different. I paid around 1600 rupees and wanted to refund my money I raised the refund request on same day but till today I did not get any refund and even not get any further information for the refund process. It's been almost 20 days and I am still waiting for my money.
Such a disgusting company and product.
I will request you guys please don't waster your money on this site.
No return policy and cloth quality is…
"The trouser lab" No return policy and cloth quality is cheap so please don't buy and save your money
Guys don't ever order from this brand
Guys don't ever order from this brand ("thetrouserlab.com"). These guys are doing bullshit they just sell and forgot you if you raise any return/exchange request due to some reasone they wouldn't respond no matter what medium you try.
I tried to create exchane product from their return/exchange url and it was declining my order and contact details, I made a screen recording of it and email them they didn't even responded.
Still waiting to for their response and product exchange.
If required I can share oder and efforts i did to connect with them.
Fraud Website thetrouserlab.com
Placed a return request since they sent a defective Pant. But they did not respond to that. Fraud people. I have sent multiple emails but none of them got answered.
Cheaters.
I regret purchasing from "The Trouser…
I regret purchasing from "The Trouser Lab". After receiving my order for a pair of trouses, I found the fit to be incorrect and immediately placed a return request.
It has now been 5 days, and I have received zero response despite my best efforts. I have called their support line at least 20 times and sent multiple emails, but none of my calls were answered, and my emails remain ignored.
Having researched further, it is clear that many other customers are facing the exact same issue regarding unresponsive service and non-existent returns. I am now forced to escalate this to the consumer grievance authorities.
Save yourself the headache and shop elsewhere—there are far more reliable brands out there
First time I’ve bought from this…
First time I’ve bought from this company, good quality and delivery time very good
Slow to process my order.
The product is fine my reason for not awarding 5 stars is that you did not keep me informed as to the progress of my order. I believe that you could get orders out more quickly.
Did not notify me that one of the items…
Did not notify me that one of the items was out of stock I would have cancelled the order had I have known
Didn't arrive
No communication about order delay only a message to say refunded next day delivery still waiting 2 weeks on for items
Light weight material
I did not state that the experience was great, it was as stated in respect of delivery. I think that the quality is not as good as I was expecting, for the price quoted as original and the expanding waist band does not appear to be very flexible.
We all live and learn.

Svar fra The Trouser Shop
Top notch..
I had to call customer service to follow my order. But at the end , everything was fine. I received my delivery for the purpose I had ordered. Trousers of good quality.

Svar fra The Trouser Shop
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