I’ve had a great experience with Source, and Roy and Reece in particular are brilliant to deal with. They’re both friendly, helpful and always quick to come back to me when I need anything. Nothing ev... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Excellent customer service. The gentleman I spoke to was very helpful and friendly, explained everything clearly, and made the whole process quick and easy. Very happy with the service I received fr... Vis mer
Selskapet har svart
Our advisor, one Helen Jones, was extremely helpful, friendly and professional. Would have no qualms using again. Thank you, Helen.
Selskapet har svart
I have insured my home with Source Insurance now for a number of years. It is a very easy company to contact with friendly and helpful staff and premium rates are very competitive.
Selskapet har svart
Informasjon om virksomheten
- Forsikringsmegler
- Boligforsikringsselskap
- Forsikringsbyrå
- Forsikringsselskap
- Grunneierforsikringsselskap
- Prissammenligningsside
Om Source Insurance
Skrevet av virksomheten
Welcome to Source Insurance.
The home of hassle-free insurance at fair and square prices.
We have been helping mortgage brokers find their customers an insurance policy to suit their needs since 1993. We operate a multi-product panel of insurers selected for quality, so you can be sure you are receiving a quality product for the best value for money.We offer both home insurance and landlord insurance and work closely with our insurers to maintain a wide selection of risk coverage.
We strive to continuously support our customers in managing their insurance by providing top quality service and expert help. So you can expect quality products, value for money, hassle-free interactions and superb after-care.
Customer Experience at Source Insurance
We’re close to celebrating our 30th birthday and wisdom always comes with age. We’ve grown up in the insurance industry, giving you the comfort that our expertise can be counted on. Over the years we have established smart, fast and friendly ways to help out customers like you.
Our Customer Promises
Skrevet av virksomheten
- Fair and Square Pricing
- Build the cover you need from big-name partners.
- Experts You Can Trust
- No tricks, no jargon, no mystery!
- It’s All Hassle-Free
- Quick to quote, easy to understand.
- Customer Service That Cares
- Real people, not just robots.
Life Changes. Choose Home Insurance That Can Keep Up
Make Unlimited Changes and Cancel Anytime
- Make unlimited changes with no admin fee
- Cancel anytime with no cancellation fee
- Hassle-free Insurance
- Fair and Square Prices
- Cancel anytime with no cancellation fee
- Hassle-free Insurance
- Fair and Square Prices
Kontaktopplysninger
Global Reach, CF11 0SN, Cardiff, Storbritannia
- 02920 265 265
- help@sourceinsurance.co.uk
- thesource.co.uk
4,9
Enestående
1k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Prompt and helpful response to my…
Prompt and helpful response to my enquiries.
23. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Source Insurance
Good morning,
Thank you so much for leaving us this brilliant review. I am so pleased to hear the team managed to be so helpful and answer all your queries. I will be sure to pass your feedback on to them.
Thanks again for taking the time to leave this review. Have a great day,
Kind regards,
Mark Phillips
Head of Customer Experience
Easy to connect
Easy to connect, with a human agent directly.
Polite and kind to help and explain to my enquiries.
20. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Source Insurance
Good morning, Chun Wong
Thank you so much for leaving us this fantastic review. I am so pleased that Helene was able to provide you with such great service. I will be sure to pass on your lovely feedback to her.
Thanks again for taking the time to leave us this review. Have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
Very Helpful
Very helpful service from Sharon today, Thank you.
20. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Source Insurance
Good morning, Peter,
Thanks for leaving this great 5 star review. I am so pleased to hear that you received such good service fro Sharon. I will be sure to pass on your feedback to her.
Thanks again for taking the time to leave us this review. Have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
Attentive customer support
Helpful support and attentive advice to my options to amend existing policy to suit my individual needs.
20. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Source Insurance
Good morning Jeanette,
Than you so much for leaving us this brilliant review. I am so please to hear that the team were able to help and support you to amend your Source policy. I will be sure to pass on your lovely feedback to the team.
Thanks for taking the time to leave us this review. Have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
Caz was very helpful and efficient in…
Caz was very helpful and efficient in helping with me with an issue I had to deal with. Fantastic service...wish all companies were this easy to deal with.
Peter
10. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Source Insurance
Good morning, Peter (and Claire),
Thanks so much for leaving us this brilliant review. I am so pleased that Caz was able to help you with your issue so efficiently. It is such lovely feedback and I will ensure I share it with Caz.
Thanks again for taking the time to write this review. Have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
Very helpful customer service
16. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Source Insurance
Good morning, Emma.
Thank you for the kind review. We're glad you had a pleasant experience with Tom via our Live Chat.
Kindest regards,
Owen, Marketing Executive.
New Porthole
Sorted out quickly, an issue I had logging into new portal
so they emailed the documents as we were doing online chat
12. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Source Insurance
Good morning,
Thank you so much for leaving us such a great review. I’m sorry to hear you experienced an issue logging into our portal, but I’m really pleased that Hannah was able to resolve this for you and send over your documents promptly.
I’ll be sure to pass your kind feedback on to her - it will be very much appreciated.
Thanks again for taking the time to share your experience with us. Have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
very happy with the help given it was…
very happy with the help given it was so easy to get documents needed and sorted during a highly stressfull time a big thankyou to Hannah
12. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Source Insurance
Good morning, Philip,
Thank you for taking the time to leave such a brilliant five-star review. I was really pleased to read that Hannah was able to support you so well during what sounds like a very stressful time.
I will be sure to pass your kind feedback on to her - it will mean a great deal.
Thanks again for sharing your experience with us. I hope you have a good day.
Kind regards,
Mark Phillips
Head of Customer Experience
Ryan was very helpful,he got my enquiry…
Ryan was very helpful,he got my enquiry sorted very quickly with minimum of fuss.
Gave me the reason as to why i couldn't log onto my customer portal and gave me all the information i needed to sort my insurance.
12. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Source Insurance
Good afternoon, Ben,
Thank you for leaving us this fantastic 5 star review. I am so pleased Ryan was able to resolve your portal issues and assist you with your policy. I will make sure I pass this feedback on to him.
Thanks again for taking the time to leave us this review. Have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
Very quick solution to an issue i had.
Very quick solution to an issue i had.
Quick friendly service from Tom today
11. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Source Insurance
Good Morning Dominic,
Thank you for taking the time to leave us a review.
We're so glad that Tom was able to resolve your issue with speed.
Thank you,
Emma - Marketing Manager
The service was polite and helpful and…
The service was polite and helpful and most of all it solved my issue. As always excellent customer service.
10. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Source Insurance
Good morning, Nicholas.
Thank you for taking the time to leave us a fantastic review. We're pleased you found your Customer Experience agent to be polite and helpful - solving your problem.
Have a lovely day.
Owen, Marketing Executive.
Very quick and easy and advisor very…
Very quick and easy and advisor very helpful
9. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Source Insurance
Good morning, Amy.
Thank you for taking the time to leave us a wonderful review. Your feedback means a lot to us. We're pleased you found your experience quick and easy.
Have a nice day,
Owen, Marketing Executive.
I use Source as a Financial Advisor
I use Source as a Financial Advisor. They always very helpful when I need any questions answered or help and guidance. I spoke with Ryan today on the live chat function, I did not have to wait and he answered my questions quickly so I could organise a policy for my clients without delay.
9. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Source Insurance
Good afternoon, Farida,
Thank you so much for leaving us this brilliant review. I am so pleased to hear that our team are always helpful when you contact us for guidance. I was especially pleased to hear how helpful Ryan was for you today. I will be sure to pass your lovely feedback on to him.
Thanks again for taking the time to leave us this review. Have a great afternoon,.
Kind regards,
Mark Phillips
Head of Customer Experience
Easy to contact customer service and…
Easy to contact customer service and help came quickly.
Thanks to Tom for an easy process.
6. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Source Insurance
Good morning, Bola,
Thank you for leaving us this review. I am so pleased that Tom was able to provide you with such great service. I will ensure I pass on your feedback to him.
Thanks again for taking the time to leave us this great review. Have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
Svar fra Source Insurance
Good morning, Maireiosa,
Thank you for leaving us this fantastic 5 star review.
I am so pleased that Hannah was able to help you update your policy so quickly. I will make sure I pass your lovely feedback on to her.
Thanks again for taking the time to leave us this brilliant review.
Have a great weekend.
Kind regards,
Mark Phillips
Head of Customer Experience
great customer service from Ryan
4. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Source Insurance
Good morning, Zahir,
Thanks so much for leaving us the fantastic review. I am so pleased that Ryan was able to provide you with such great service. I will pass on your lovely feedback to him.
Thanks again for taking the time to leave us a review. Have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
Prompt and friendly customer service
3. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Source Insurance
Good morning, Ian,
Thanks for posting this fantastic review. I am so pleased to see that Helene was able to help you so efficiently. I will make sure I pass this feedback on to her.
Thanks again for taking the time to leave us this review. Have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
Highly Recommended
Highly Recommended !
Helen has dealt with my queries quickly and efficiently, very pleasant and professional !
Thank you !
3. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Source Insurance
Good morning, Patryk,
Thank you so much for leaving us this great review. I am so pleased that Helene was able to deal with your queries so quickly. I will make sure I pass your feedback on to her.
Thanks again for taking the time to leave us this review.
Have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
Good online chat
Good online chat, and not with a robot, but a real person with knowledge of how to amend a policy.
2. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Source Insurance
Good morning, Alistair.
Thank you for taking the time to leave us such a nice review. We're pleased your LiveChat experience was straightforward. It's always nice to talk to a real person rather than a bot!
Kindest regards,
Owen, Marketing Executive.
Ryan was very helpful and answered my…
Ryan was very helpful and answered my questions, thank you.
2. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Source Insurance
Good morning,Daniel .
We're pleased Ryan was able to answer all of your questions. Thank you for leaving this great review - it means a lot to us and goes far in keeping us at a 5* rating!
Kindest regards,
Owen, Marketing Executive.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.