I’ve had a great experience with Source, and Roy and Reece in particular are brilliant to deal with. They’re both friendly, helpful and always quick to come back to me when I need anything. Nothing ev... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Excellent customer service. The gentleman I spoke to was very helpful and friendly, explained everything clearly, and made the whole process quick and easy. Very happy with the service I received fr... Vis mer
Selskapet har svart
Our advisor, one Helen Jones, was extremely helpful, friendly and professional. Would have no qualms using again. Thank you, Helen.
Selskapet har svart
I have insured my home with Source Insurance now for a number of years. It is a very easy company to contact with friendly and helpful staff and premium rates are very competitive.
Selskapet har svart
Informasjon om virksomheten
- Forsikringsmegler
- Boligforsikringsselskap
- Forsikringsbyrå
- Forsikringsselskap
- Grunneierforsikringsselskap
- Prissammenligningsside
Om Source Insurance
Skrevet av virksomheten
Welcome to Source Insurance.
The home of hassle-free insurance at fair and square prices.
We have been helping mortgage brokers find their customers an insurance policy to suit their needs since 1993. We operate a multi-product panel of insurers selected for quality, so you can be sure you are receiving a quality product for the best value for money.We offer both home insurance and landlord insurance and work closely with our insurers to maintain a wide selection of risk coverage.
We strive to continuously support our customers in managing their insurance by providing top quality service and expert help. So you can expect quality products, value for money, hassle-free interactions and superb after-care.
Customer Experience at Source Insurance
We’re close to celebrating our 30th birthday and wisdom always comes with age. We’ve grown up in the insurance industry, giving you the comfort that our expertise can be counted on. Over the years we have established smart, fast and friendly ways to help out customers like you.
Our Customer Promises
Skrevet av virksomheten
- Fair and Square Pricing
- Build the cover you need from big-name partners.
- Experts You Can Trust
- No tricks, no jargon, no mystery!
- It’s All Hassle-Free
- Quick to quote, easy to understand.
- Customer Service That Cares
- Real people, not just robots.
Life Changes. Choose Home Insurance That Can Keep Up
Make Unlimited Changes and Cancel Anytime
- Make unlimited changes with no admin fee
- Cancel anytime with no cancellation fee
- Hassle-free Insurance
- Fair and Square Prices
- Cancel anytime with no cancellation fee
- Hassle-free Insurance
- Fair and Square Prices
Kontaktopplysninger
Global Reach, CF11 0SN, Cardiff, Storbritannia
- 02920 265 265
- help@sourceinsurance.co.uk
- thesource.co.uk
4,9
Enestående
1k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Very quickly and clearly helped me sort…
Very quickly and clearly helped me sort out my questions.
29. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Source Insurance
Good morning, Анна.
Thank you for taking the time to leave us a wonderful review. We're pleased all your questions were answered quickly and clearly. We hope you had a lovely weekend.
Kindest regards,
Owen, Marketing Executive.
Very nice profesional help
Very nice profesional help. Special thanks for TOM ! profesional adviser :}
29. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Source Insurance
Good afternoon, Dawid,
Thank you so much for taking the time to leave us this brilliant review. I am so pleased Tom was able to help you. I will pass on your great feedback to him.
Thanks again for leaving us this review.
Kind regards,
Mark Phillips
Head of Customer Experience
Clear and concise on all aspects of…
Clear and concise on all aspects of dealings with source insurance
28. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Source Insurance
Good morning, Chris.
Thank you for taking the time to leave us this amazing review. We're pleased you find your experiences with us to be clear and concise - that's just the way it should be!
Kindest regards,
Owen, Marketing Executive.
Pleasant and professional service
Pleasant and professional service. And resolved my issue with ease
28. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Source Insurance
Good morning, Caoimhe.
Thank you for taking the time to leave us this great review. We're pleased you found your experience helpful, professional and pleasant.
Kindest regards,
Owen, Marketing Executive.
Very efficient and was able to speak to…
Very efficient and was able to speak to a person, via the Chat, without going though hoops / questions. All questions answered and found me the best quote. Very good service
28. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Source Insurance
Good morning, Ross.
We appreciate you leaving this brilliant review. Thank you for the amazing feedback.
Kindest regards,
Owen, Marketing Executive.
Easy to use and helpful
I had an issue with my policy documents showing online. I contacted the chat help and Tom was very helpful and resolved the issue very quickly.
27. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Source Insurance
Good morning, Steven.
Thank you for taking the time out of your day to leave us such a nice review. We're glad to hear you found quick solutions with Tom about your insurance policy.
If you need anything else, please don't hesitate to get in touch further.
Kindest regards,
Owen, Marketing Executive.
Fast response time with clear…
Fast response time with clear information
23. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Source Insurance
Good morning,
Thanks so much for leaving this great review.
I am so pleased Ryan was able to help you with your query so quickly. I will be sure to pass your feedback on to him.
Thanks again for taking the time to leave us a review. I hope you have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
Quickly sorted my problem
Quickly sorted my problem, assisted me in getting access to my account
21. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Source Insurance
Good morning!
Thank you so much for leaving this brilliant review. I am so pleased that Ryan was able to help you get access to your documents so quickly. I will pass your lovely feedback on to him.
Thanks again for taking the time to leave us a review. I hope you have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
Excellent service...
Excellent service by the online customer service team. Quick and efficient.
20. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Source Insurance
Good afternoon, Lesley,
Thank you for taking the time to leave us this brilliant review. I’m so pleased that Hannah was able to help you so efficiently. I will be sure to pass your feedback on to her.
Thanks again, and I hope you have a great day!
Kind regards,
Mark Phillips
Head of Customer Experience
Excellent customer service…
Excellent customer service representative. Extremely pleasant, very helpful and knowledgeable
20. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Source Insurance
Good afternoon, Helen,
Thanks for taking the time to leave this brilliant review.
I am so pleased that your received such great service from our agent. I will be sure to pass your great feedback on to the team.
Thanks again, and I hope you have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
Professional and efficient
Appreciated the estimated wait time at the start. Live chat was professional and efficient.
19. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Source Insurance
Good morning, Mrs F.
Thank you for taking the time to leave us a brilliant review. We're pleased to hear your experience with our LiveChat feature was positive and professional.
Kindest regards,
Owen, Marketing Executive.
Very helpful and good advice given…
Very helpful and good advice given polite and pleasant communication
19. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Source Insurance
Good morning, Michael,
Thank you for taking the time to leave us this brilliant review. I’m so pleased that Julia was able to help you so efficiently on your call this morning. I will be sure to pass your lovely feedback on to her.
Thanks again, and I hope you have a great week!
Kind regards,
Mark Phillips
Head of Customer Experience
Quick, straightforward and helpful
Quick, straightforward and helpful online chat
19. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Source Insurance
Good morning, Pauline,
Thank you so much for taking the time to leave such a great review following your online chat with Tom earlier. I’m really pleased to hear that Tom was helpful and efficient. I will be sure to pass your feedback on to him directly.
Thanks again and I hope you have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
Hannah via live chat
Hannah via live chat. Excellent call handler sorted my issue re policy documents straight away. Thank you
16. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Source Insurance
Good morning, Lynne,
Thank you for taking the time to leave us this brilliant review. I’m so pleased that Hannah was able to help you so efficiently. I will be sure to pass your feedback on to her.
Thanks again, and I hope you have a great week!
Kind regards,
Mark Phillips
Head of Customer Experience
Quick and efficient service
Quick and efficient service
15. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Source Insurance
Hi Ross,
Thanks for taking the time to leave this brilliant review.
I am so pleased that Andy was able to help you with your renewal. I will be sure to pass your great feedback on to him.
Thanks again, and I hope you have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
Brilliant company to deal with
Brilliant company to deal with, online chat super helpful. Nice to actually be able to talk to someone and get it sorted ASAP. Would definitely recommend cover with these guys.
13. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Source Insurance
Good afternoon, James,
Thank you for taking the time to leave us this brilliant review. I’m so pleased that Hannah was able to help you so efficiently, and thank you very much for the recommendation. I will be sure to pass your feedback on to her.
Thanks again, and I hope you have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
A great personable service.
My previous insurer had withdrawn their product but the team at Source were brilliant and soon found another company with a better deal than before.
James was wonderful, taking time to patiently talk me through all the optional cover items that I had missed in the past.
A flawless service, I shall thoroughly recommend the Source should I be asked. Thank you!
12. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Source Insurance
Good afternoon, Jill,
Thank you for taking the time to leave us this brilliant review. I am so pleased that James was able to support you through the renewal of your policy. It's such lovely feedback and I will be sure to pass it on to him.
Thanks again and I hope you have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
Roy at the Source has once again been…
Roy at the Source has once again been fantastic, informative and went through the whole policy from start to finish, great work Roy and thank you
12. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Source Insurance
Good morning, Krishna.
Thank you for taking the time to leave us a fantastic review. We're glad Roy was able to explain the policy completely, ensuring there was full understanding of the level of cover.
Kindest regards,
Owen, Marketing Executive.
Svar fra Source Insurance
Good morning.
Thank you for leaving us a brilliant review about your simple policy cancellation experience.
Kindest regards,
Owen, Marketing Executive.
Really efficient answered and helped me…
Really efficient answered and helped me with the queries I had making it stress free for myself!
12. januar 2026
Anmeldelse skrevet uten oppfordring
Svar fra Source Insurance
Good afternoon, Bryden,
Thank you for taking the time to leave us this brilliant review. We're pleased to hear that Ryan was able to help you and ensure the experience was stress free. I will be sure to pass this feedback on to him directly.
Thanks again and I hope you have a great day.
Kind regards,
Mark Phillips
Head of Customer Experience
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.