Very quick delivery, quick response with emails too and great customer service (for a return). Keep up the good work!
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Super experience with the Rugby Shop. Their price was £30 cheaper than the nearest competitor. Delivery was quick (and free) and products were just as described. I'd ordered two sizes and the return p... Vis mer
I appreciated being able to email customer service and receive a prompt reply on my enquiry. Goods I ordered arrived on time and sizes were exactly as stated.
The Rugby Shop have been an excellent company to purchase from. I was originally sent the wrong size boots. When making an enquiry on the matter, they were nothing but polite, helpful and understandin... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Online Rugby Retailer bringing you the latest Rugby Boots from adidas and Mizuno as well as a wide range of replica kits including England Rugby, Wales Rugby.
Kontaktopplysninger
Grosvenor House, Central Park, , TF2 9TW, Telford , Storbritannia
- 07891254098
- sales@therugbyshop.co.uk
- therugbyshop.co.uk
4,4
Enestående
250 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 75 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Responsive
Responsive, professional and quality products, will defo be back
27. august 2024
Anmeldelse skrevet uten oppfordring
Do not use this company
Do not use this company. Ordered 11 days ago. Royal mail still saying “Item Expected”. Messaged and e-mailed several times, no response. Scam site? If not dreadful customer service. Lucky to get 1 star!
16. august 2024
Anmeldelse skrevet uten oppfordring
Poor Service
Wrong size sent which is fair enough. Took 10 days to reply to my emails about a returns label. Still waiting for them to remove the postage costs of £6.50. I certainly won’t be using them again.
26. juli 2024
Anmeldelse skrevet uten oppfordring
Very poor customer service
Very poor customer service. Product too small.
Trying desperately to find out how to return….no answer from their email nor voicemails.
No other mainstream rugby retailer is this bad at returns …
10. august 2024
Anmeldelse skrevet uten oppfordring
Great service from start to finish
Great service from start to finish. I would definitely recommend The Rugby Shop.
4. august 2024
Anmeldelse skrevet uten oppfordring
Fantastic customer service
Fantastic customer service.
Natalie was great helping me sort out my order.
Will definitely be returning for more shirts.
Thank you 💚🖤💛
31. juli 2024
Anmeldelse skrevet uten oppfordring
Happy customer
Order the SA prematch shirt on Friday and it was delivered on Wednesday. Very happy with the genuine Nike shirt and the delivery time. Will use again
10. juli 2024
Anmeldelse skrevet uten oppfordring
Great customer service
I recently made small order and had the wrong size through no fault of theirs. The way they handled my exchange was attentive and super efficient. Their communication was great and the item dispatched promptly. Would use again and happy with product and service. Thaks again.
13. mai 2024
Anmeldelse skrevet uten oppfordring
Great customer service
I bought 2 tops both in large one was fine one was too small the company was excellent in helping me return and resend a bigger size.The quality of the NRL products was great.
22. mai 2024
Anmeldelse skrevet uten oppfordring
Fast and efficient service.
25. mars 2024
Unable to contact anyone!
I ordered some compression sleeves 10 days ago and have heard nothing since. No delivery, no response from email, whatsapp or the phone number! There are so many reviews on here that say there has been excellent customer service, how are you managing to contact anyone? If anyone has a number or email that works please tell me! All I want is the order or a refund!
19. februar 2024
Anmeldelse skrevet uten oppfordring
Delivery was not on time then when my…
Delivery was not on time then when my parcel came items were missing… and still haven’t been delivered yet after nearly 10 working days.
Wil not be using them again
30. desember 2023
Excellent Service
Great service with getting boots sent out within a couple days. Always happy to answer questions with great customer service but above all they always supply the best boots.
23. november 2023
Anmeldelse skrevet uten oppfordring
Excellent service
Excellent service. Prompt support with first class communication. Many thanks.
17. oktober 2023
Anmeldelse skrevet uten oppfordring
Refused to replace a banner despite…
Refused to replace a banner despite offering to pay for the packing; offered another banner as compensation but still waiting for it arrive despite repeated chasing
14. september 2023
Anmeldelse skrevet uten oppfordring
Svar fra The Rugby Shop
Please email sales@therugbyshop.co.uk as this doesn't appear to be related to our business.
Lovely top and came in really good…
Lovely top and came in really good time. Would buy again.
26. september 2023
Rugby to the USA
Rugby to the USA! Whenever you order something online to ship to the USA, you never know whether it will A) Arrive on time b) Arrive at all. The Guys at the Rugby Shop were great, and the delivery services were fantastic (a little mishap in losing the tracking from Royal Mail to USPS initially, but worked out in the end) Fantastic selection of clothing, boots and more! I would highly recommend and I already cannot wait to place another order in time for when I head home for a week in November!
26. september 2023
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