Very quick delivery, quick response with emails too and great customer service (for a return). Keep up the good work!
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Super experience with the Rugby Shop. Their price was £30 cheaper than the nearest competitor. Delivery was quick (and free) and products were just as described. I'd ordered two sizes and the return p... Vis mer
I appreciated being able to email customer service and receive a prompt reply on my enquiry. Goods I ordered arrived on time and sizes were exactly as stated.
The Rugby Shop have been an excellent company to purchase from. I was originally sent the wrong size boots. When making an enquiry on the matter, they were nothing but polite, helpful and understandin... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
Online Rugby Retailer bringing you the latest Rugby Boots from adidas and Mizuno as well as a wide range of replica kits including England Rugby, Wales Rugby.
Kontaktopplysninger
Grosvenor House, Central Park, , TF2 9TW, Telford , Storbritannia
- 07891254098
- sales@therugbyshop.co.uk
- therugbyshop.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 75 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av 24 timer
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Everything just perfect!
customer service is outstanding
the rugby shop have been brilliant. i ordered some mizuno moreilla neo 4 rugby boots and they unfortunately ripped at the side after 9 months. after this i contacted the business and they were able to swiftly reply and sort me out a replacement pair in no time. i am now waiting on my new boots which will come with next day delivery thanks to the rugby shop. customer service is 10/10 and they have been very caring, highly recommended!!!
Long dispatch time
It took 20 days for them to dispatch a single rugby ball, and it was only sent after I followed up multiple times. Despite this, no apology or explanation was provided!
Very easy ordering service and arrived…
Very easy ordering service and arrived before the estimated delivery date.
this company has the best customer service!
Easy to order and the customer service is top notch. Returns were easy which helps when you have fussy teenagers buying football boots! great prices as well
I bought 3 shirts from the rugby shop …
I bought 3 shirts from the rugby shop and contacted them by chat now options as needed some advice around the sizing. Responded quickly and was very happy to help and answered all my questions.
Posting use Royal Mail was confusing this due to no updates on royal website it gives you two when collected and when out for delivery. Mine were collected on a Friday out for delivery Tuesday, delivered on aWednesday.
Experience was good and good customer service
Always the best product
Always the best product, great service and quick turnaround time. The customer service is very very good.
Does not reply to emails, charged for items that have not been received
Placed order April 30. Received confirmation. No tracking number sent. 4 weeks have passed without order. Have sent company 5 emails, left messages on their live chat and have never received a response.
quick delivery and very helpful website…
quick delivery and very helpful website I will forshore buy from this place again.
Great quality as usual and delivered on…
Great quality as usual and delivered on time. No hassle. Great service. I use Rugby shop all the time.
Great service very fast postage
Great service very fast postage. I had an issue with a print on a top (due to manufacturing). From reporting the problem to it being solved ( new one sent out) was very fast. The customer service team is very friendly and very helpful. I will be a returning customer
Good customer service and speedy…
Good customer service and speedy delivery. I wouldn't hesitate to use them again.
Bought some NRL gear
Bought some NRL gear. Great products and great service. Really helpful and prompt. Go to retailer for NRL
Excellent customer service
Excellent customer service, when an exchange was arranged for me on a top that was too small. Delivery is fast and efficient. I will definitely use the Rugby Shop again.
Import duty and VAT :(
Was charged import duty and VAT on delivery to Ireland. Increased the cost by 48%
Great customer service
Great customer service, prompt delivery and when items needed to be returned this was handled swiftly. Really good communication too.
Great customer experience
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