The Little Botanical Anmeldelser 

Update: the issue has now been rectified and the missing plant received. I have to say that the plant, now that it's arrived, is absolutely beautiful. It seems to me that the issues faced were primarily caused by DPD through a huge catalogue of errors on their part- including delivering part of the order to the wrong address completely. It was then a nightmare trying to get hold of DPD to arrange for them to retrieve the parcel. So, whilst The Little Botanical are a lovely company with gorgeous plants- they may want to rethink their choice of courier.

Ordering process was easy and one of the plants arrived in good condition. However, can't comment on the other plant from the order as it was missing from the delivery. Not great considering I paid in excess of £50 for that particular plant. To make matters worse, the pot for the missing plant was delivered - so now I have a pot and nothing to put in it! Really disappointed as I was excited to set my plant up when I saw the delivery!

I've emailed customer service, but am not expecting a timely response given previous correspondence has not been responded to.

Beautiful terrarium! So pretty and delivered in good time, beautifully packaged - very pleased with my purchase, it made a great gift 🌱🪴🌿

I have bought before from TLB and the plants are all doing so well. The plants come packaged so carefully and are so healthy. The pots are beautiful. Another great order. I have bought plants from other online shops and they have arrived with soil everywhere and dead leaves. This has never happened with this company and this is now my third order! So pleased.

The plants are great, but the DPD delivery was not. We amended the date via the app, because we were going to be out during the assigned slot, and DPD acknowledged the change. But the driver threw the boxes over our gate anyway. They all got damaged :-(

I received my new plant and pot today, which was well packaged in recyclable material. The plant is healthy, strong and watered. And exactly like the photos. I am super happy with both the plant and the pot and would highly recommend this company.

My fragile order arrived well packaged, beautifully presented and with instructions on how to care for the plants included. It’s easy to see how much love and pride is put into this small business. Thank you!

Plants arrived well packaged and in excellent health.

Quick delivery, well packaged, lovely hand written gift card, beautiful condition plant

My family were absolutely delighted with the beautiful orchid planter and lovely pot. Excellent communication and delivery - many thanks.

I bought an orchid as a thank you present for my sister in law. It was beautiful and she was delighted. I will definitely use this company again. Very impressed.

Speedy delivery , exacly as promised.
Easily contactable by phone and very helpful

The Support from Julie and the wonderful plants that arrived was first class. A couple of the plants arrived damaged and were resolved without quibble - really positive experience and will be shopping again

Fantastic customer service from start to finish. Julie went above and beyond to make sure my gift and personalised note were perfect—nothing was too much trouble. I placed my order on the 15th of December and it was delivered by the 17th, which was incredibly impressive. The terrarium itself was beautiful and excellent value for money. Thank you so much for such a smooth and faultless service. I would highly recommend.

From the prompt and fulsome answer to a query about my proposed purchase to the swift ordering and amazing delivery, I was much impressed. On opening I found a large amount of padding had been added to ensure that the transport did not upset the display of our lovely terrarium. It now has pride of place in the house.

Really beautiful terrarium and free gift succulent in a lovely pot. All posted really quickly and packaged well so there was no damage. Very impressed! Will be buying all my friends and family a terrarium for all all their upcoming birthdays!

Healthy beautiful plants, elegant vessels and complements. Second time I buy from them.
Team very efficient and responsive, one item was out of stock by the contact and rearrange fast, received all in time.

And this time a lovely unexpected present!

Beautiful product! I love it. My order arrived exactly when expected and I would thoroughly recommend this company 😊

Just the most beautiful terrarium arrived, already made up for such a reasonable price!
Full instructions as well
Very impressed

Very well packaged, quick delivery. Lovely healthy plants. My only challenge will be keeping them that way!

Terrariums delivered are so much better than what I imagined!
Packaged well and with care, no damage at all. Super happy with my purchase and would recommend