Dogslanding™ Anmeldelser 

286
•
TrustScore 4 av 5

4,0

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

This is the 5th blanket I've purchased for my 4 dogs. They like to lounge on one where ever it is placed. Each dog has their own favorite. I decided I needed another one if one is in the wash, that wa... Vis mer

Vurdert til 1 av 5 stjerner

Its been over a month since I placed & paid for, my order. I have yet to receive it & all emails to customer service have not resolved & in fact, barely acknowledged my emails. After 2 weeks, fina... Vis mer

Vurdert til 5 av 5 stjerner

My products were very delayed - BUT their customer service representative was very responsive and remained diligent in trying to track and report any updates to me. I ordered 2 items - when both were... Vis mer

Vurdert til 5 av 5 stjerner

I live in one of the areas of the US where the post office address and physical addresses are different. My order was shipped to the physical address and ended up undeliverable. Dogslanding was gr... Vis mer

Informasjon om virksomheten

  1. Dyreutstyr

Skrevet av virksomheten

We are dedicated to creating the most comfy, unique and innovative dog products to spread health and happiness around our pawesome best friends!


Kontaktopplysninger

4,0

Bra

TrustScore 4 av 5

286 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

4,0

Alle anmeldelser

(286)

9 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Order says it was delivered and it was never received

Order says it was delivered and it was never received. Obvioulsy not happy.

10. januar 2022
Logoen til Dogslanding™

Svar fra Dogslanding™

Hi Susan,

thanks for the feedback!
I'm really sorry to hear that, but our customer service is trying to help and we didn't receive any reply from you!

If the order was marked delivered, we need to investigate further, maybe your pacakge got stolen!

If you can help us in the investigation, we can definitely find a way to re-ship another one for free!

Thanks for the understanding,
Samuele Dogslanding CEO

Vurdert til 1 av 5 stjerner

Despite been initially happy with the…

Despite been initially happy with the product, following from its first wash, the zip came off the end of the zipper as there was no mechanism to stop it. I’ve been told in a very nice email that warranty is for 30 days. Outrageous, I’ve had it for less than two months and the zip is useless!!!
*So, to update, I emailed again and sent photos. A change of heart from the Company and they have sent out a brand new replacement. Initially they offered me a 30% refund. I didn’t want any money back, I wanted the dog bed to work as you might expect. Hopefully it’s the last they hear from me. They do respond with very polite emails though.

7. januar 2022
Anmeldelse skrevet uten oppfordring
Logoen til Dogslanding™

Svar fra Dogslanding™

Hi, really sorry to hear about what happened.
Our team just advised me that they asked for some extra photos already, despite the guarantee expired, without any reply.

We are always happy to help, but we need your collaboration! :)

For us is really important understanding what happened and your experience is really unusual, if we are able to investigate more, I'm sure the team will be more than happy to help you.

Please, contact our support team and show them what happened, we'll be more than happy ro reship your product for free.

Have a wonderful day,
Samuele Dogslanding CEO

Vurdert til 1 av 5 stjerner

No resolution to my complaint

No resolution to my complaint. Dogs didn't like beds.

1. januar 2022
Logoen til Dogslanding™

Svar fra Dogslanding™

Hey Jacqueline,

I just investigated your situation. Really sorry for that.

I saw that our customer service proposed to wait for some days, since you are still in our money-back guarantee timeframe, to see if your dog would change his mind. (It requires some time to change habits and start using new dog beds some time)

After that they'll be more than happy to refund you as stated in our policy, so don't worry, we always have a resolution for you and we love to satisfy each customer!

Hope this helps, please, just reply to our customer service :)

Have a nice day,
Samuele, Dogslanding CEO

Vurdert til 1 av 5 stjerner

The bed leaked straight through

The bed leaked straight through, not protective at all.

1. januar 2022
Logoen til Dogslanding™

Svar fra Dogslanding™

Hi Grace,

really sorry to read that. Can you give us more information about what happened? Our customer service team will be more than happy to replace your product right away.

Please contact our support team at info@thedogslanding.com , we want seriously to solve your issue and satisfy every customer!

Thanks for your collaboration.

Have a nice day,
Samuele, Dogslanding CEO

Vurdert til 3 av 5 stjerner

Found the two layers slip and slide…

Found the two layers slip and slide against each other, so when a dog jumps up onto it, it slides and eventually, over the edge of the lounge or car seat. Always needed readjusting
I eventually put it on a corner of my bed and weighted it down with a rolled weighted blanket rolled up like a sausage and laid on the flat side to keep it in place. They seem to be ok with that.

1. januar 2022
Vurdert til 3 av 5 stjerner

Needs help

Positive: Super soft and cozy. If a bed like this were made for humans, I’d be the 1st to purchase.

Negative: The photos on advertising make it look like a dog bed, with the perimeter being upright. This is not the case, as the sides collapse if not butted up to some part of the couch. Consequently, in my case, one side is flat and ends up taking up most of the couch.

8. desember 2021
Vurdert til 5 av 5 stjerner

Our Dog is Worth Spoiling!

Our Husky Denali loves his soft dog bed! It's protecting our couch from his strong ³nails.The coustomer service has been very responsive and great. Spoil your dog with a couch bed from Dogslanding.

4. desember 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Best Furniture Protector

We ordered two sofa furniture protectors and they are absolutely excellent!!! Our little four-leggeds love them and they are so easy to clean if necessary!! Thank you for making such a perfect product!!!

5. november 2021
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Perfect for an older dog

My dog is older and occasionally has urinary incontinence so we haven't been letting her on the couch with us. I had been missing having her next to me so when I saw this advertised, it looked perfect. My dog loves it so much. She has never looked more relaxed than when she's laying on it. I've washed it a few times and it's held up great so far.

3. november 2021

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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