The Curtain Store at HomeAnmeldelser 

214
TrustScore 3.5 av 5

3,7

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

So pleased with my custom made curtains. Staff were so friendly and helpful- nothing was too much trouble. Measured and fitted to perfection. Highly recommended!

Selskapet har svart

Vurdert til 1 av 5 stjerner

Really disappointed with this company. I ordered ready made curtains the size was out of stock. I was assured they would be back in stock in a week. 3 weeks later I’m still waiting! Empty promises. On... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Really pleased with our experience, ordered an old design duvet cover from ted baker that I couldn't find anywhere else. I was slightly worried that the website wasn't legit however the item was shipp... Vis mer

Vurdert til 5 av 5 stjerner

Love my curtains made to measure by The Curtain Store at Home. After having a few problems with ordering on their website Paul came to the rescue and took me through the process step by step. Once ord... Vis mer

Informasjon om virksomheten

  1. Gardinprodusent og -leverandør
  2. Møbelbutikk
  3. Lampeforretning

Skrevet av virksomheten

The Curtain Store, formally known as the Curtain Superstore is a family run business in Blaydon, Newcastle and has been trading for over 30 years with 40+ years’ experience in the fabric and curtain making industry, so we know a thing or two about home furnishings. Our rich experience, coupled with our passion and knowledge, has allowed us to provide an unrivalled bespoke curtain and blind service in the North East whilst having an extensive range of home furnishings at competitive prices, helping us win the soft furnishings supplier of the year in 2019. We are super excited to now be offering our expertise and extensive product range online, helping everyone around the UK to turn their house into a home!


Kontaktopplysninger

3,7

Middels

TrustScore 3.5 av 5

214 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen anmeldelsesinvitasjoner er registrert

Denne virksomheten har ikke oppfordret kundene, og anmeldelser er derfor kanskje ikke representative

Har svart på 75 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av to uker

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

3,7

Alle anmeldelser

(214)

7 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Well recommended!

I have often visited this store and have always found the service was excellent. Very friendly, professional and knowledgeable staff. I am a home sewer and I always find their professional advice helpful. Always a warm welcome and I would highly recommend this store.

22. august 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

We received delivery of our new Suite…

We received delivery of our new Suite of furniture this week from The Curtain Store At Home. The Product was of excellent quality. The sales staff, Ian and Steven were very knowledgeable, helpful and friendly. We found the delivery guys very friendly, prompt and efficient. We would highly recommend this store.

26. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Love my curtains made to measure by The…

Love my curtains made to measure by The Curtain Store at Home. After having a few problems with ordering on their website Paul came to the rescue and took me through the process step by step. Once ordered communications kept me updated and the curtains arrived promptly. Will use this company again and will recommend to friends and family.

29. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Curtains came with an uneven hem,lining…

Curtains came with an uneven hem,lining showing,sent you email to advise with pictures,up to now no response.would a like a reply by end of the week or feel I should put a negative review on your website

29. april 2024
Logoen til The Curtain Store at Home

Svar fra The Curtain Store at Home

Hi Eileen, I am sorry to hear of your dissatisfaction with your curtains. Could you please resend the email to sales@thecurtainstore.com so we can investigate.

Vurdert til 5 av 5 stjerner

Excellent customer service

I ordered from the company but I received the wrong colour of curtains, I emailed about this and within 15 minutes had a reply with an apology, a returns label and the promise that the correct colour of curtains would be sent to me. Within days these arrived and I was very happy with them. I was keep informed at all times. The customer service from Paul was excellent. Would definitely buy from them again.

10. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great Service

Customer service was great. I love the fact that you include the sample lining.

I made the mistake of not checking the colour in electric light but one call cancelled the order and the refund was a well expedited process.

I have looked at some more samples and am about to order having checked in every light possible!

24. april 2024
Vurdert til 2 av 5 stjerner

Lovely fabrics , terrible delivery and customer service

I found 4 fabrics on the website and ordered samples, I waited and waited then decided to phone them, spoke to Paul and he sent them, lovely fabrics so chose 1 , apparently you only get sale price if you order 10 MTRS which didn't show on the website as I only needed 8 MTRS , was not impressed but decided to go ahead and order 10 MTRS. Again I waited for delivery over a week but no fabric
I phoned again and spoke to Paul who was very helpful and explained that they didn't have 10 MTRS to sell!!!
What a joke they took my payment when I ordered!!! and noone phoned to tell me they hadn't got the fabric.
I choose a different fabric and it took another week to arrive.
Curtains now made and are lovely but what a performance to get a few MTRS of curtaining.
In future I will definitely look elsewhere, the company is chaotic to say the least .

4. april 2024

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