Buying car insurance is never an uncomplicated task, but this was fairly straightforward. One area I found less than ideal was making a minor adjustment after reading the documentation. A date was s... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
After going on Compare the Market I chose to go to the AA. The gentleman I spoke to found me an even better price for me. Very friendly and extremely helpful. Manged to get fully comp insurance and br... Vis mer
It was easy to arrange my car insurance cover. I had recently been informed of the renewal cost by my previous insurer, Ageas. By changing to AA, I got similar cover with a saving of £190. However... Vis mer
Insurance quote was very competitive, so I bought it. The next day, I realised I was already covered by another policy, so I cancelled. This took just 5 minutes on the phone. No long wait, no hassle.... Vis mer
Informasjon om virksomheten
Skrevet av virksomheten
The AA provides services to motorists: breakdown cover, car insurance, life, travel insurance, route planning and motoring advice. We're the UK's number 1 motoring organisation.
Kontaktopplysninger
Storbritannia
- theaa.com/insurance
4,6
Enestående
42k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Haven’t used AA for years but came in…
Haven’t used AA for years but came in with great price and so easy to take insurance out will definitely be using again
23. mai 2026
Easy set up policy
The policy provided everything that I needed, really easy to set up and follow the process.
23. mai 2026
Excellent customer service agent
Lauren the lady that took my call was extremely very helpful , professional and made the call very relaxing to conduct
21. mai 2026
chloe was very helpful
21. mai 2026
I have bought home insurance which was…
I have bought home insurance which was easy and good price but have received no confirmation and when I log into the App it’s not there either but the money is out of my account and I have been sent this survey?
11. mai 2026
It was fairly quick and easy
It was fairly quick and easy.
Easy to follow steps and plenty of information to assist if needed.
22. mai 2026
Bruker kanskje KI til å svareVis mer
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Not particularly impressed.
Not particularly impressed, nor happy with AA motor insurance, despite the initial low price of an annual motor insurance policy quote from 10th Feb 2026 of £421.20 on a comparison website.
The car dealer offered an earlier collection date for a new car, so I requested the AA policy commenced 9th Feb 2026.
The price quoted was £140 extra! This would be the equivalent of a £51,100 annual premium, based on the daily quote provided! Are you for real, AA?
Shocking, disappointing and a complete rip-off from a supposedly reputable insurance company.
Before AA try to make feeble excuses, check out policy number ending: 10310366, then try to deny it.
Edit to reply to AA response:
"we can help again in the future"
Help? How does £140 for one day's insurance "Help again"?
Temporary (24 hour) insurance was provided by another company for £40.51 pretty much £100 cheaper than AA could manage.
9. februar 2026
Anmeldelse skrevet uten oppfordring
Svar fra The AA Insurance
Hi Rob, we're sorry to hear you've been left feeling unhappy. Any Changes to a policy, such as adjusting the start date, can affect the price, as quotes are calculated based on specific details at the time they’re generated. We hope this was explained at the time and we can help again in the future.
My policy was cancelled without my…
My policy was cancelled without my knowledge and I received no notification before discovering I was uninsured. I’m currently pursuing a formal complaint with AA.
22. mai 2026
Anmeldelse skrevet uten oppfordring
Svar fra The AA Insurance
Hi Ian, we're sorry to hear this. If you've logged a complaint, please be assured this will be looked into and the team will contact you as soon as they have an outcome.
Svar fra The AA Insurance
Pleased to hear this, appreciate your feedback 💛.
Good experience
The person I spoke with was very helpful, answered all my questions with clear answers.
22. mai 2026
Not impressed with website
I have recently taken out a Home Insurance with the AA and I am trying to log in to my account to get my documents. Each time I am taken to the Car Insurance website. I have tried to use the Chat section, but this didn't work. So far I am not impressed.
21. mai 2026
Svar fra The AA Insurance
Hi Alan, we're sorry to hear you're having trouble accessing your documents. If you haven't already managed to sort this, please click to chat to an advisor here https://www.theaa.com/help-support/contact-us-home-insurance or drop us a message on Facebook/Instagram or X so we can help.
I had my query resolved quickly once I…
I had my query resolved quickly once I managed to speak to a real person
21. mai 2026
Fairly simple to navigate website—- not…
Fairly simple to navigate website—- not the most competitive price but ready for a change
22. mai 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.
Lær mer om andre slags anmeldelser.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.