Love my 2 Warmys and 2 granddaughters love the ones i got them., REALLY love the new ones with colorful pink liner inside purple but couldn't find them on order page. Watching for a shorter style as e... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I just love this company and the products! The oversized hoodies are so comfortable and flattering, I pretty much have one of every color now. I will continue to check for new colors and be buying mor... Vis mer
I placed an order with Warmy in 9/13 it’s now 10/4 and still have not received my order. I will never place another order with Warmy again. I cannot tell if my wife and daughters found the hoodies to... Vis mer
Selskapet har svart
What made my experience great was the quick response to my email along with the follow up email to check in after my initial email. You don’t often have companies that respond quickly or send follow u... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
The Original Hoodie Dress
Kontaktopplysninger
5307 Victoria Drive, V5P 3V6, Vancouver, Canada
- 917-764-4017
- help@the-warmy.com
- the-warmy.com
4,0
Bra
4k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 89 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Vraiment confortable
Vraiment confortable, belle qualité de tissu et couleur.
Un vrai bonheur
12. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Warmy
Merci beaucoup pour ce joli retour ! Nous sommes ravis que vous appréciez le confort, la qualité du tissu et la couleur. Quel plaisir de savoir que votre expérience avec Warmy vous apporte autant de bonheur !
I love the warmth
I love the warmth! The product is warm, comfortable and easy to wear. The company also gives great customer service. I had a question and I sent an email and received a response in the same day.
1. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Warmy
We’re so glad you’re loving the warmth and comfort! It’s great to hear that you find your Warmy easy to wear, and that our customer service team was able to get back to you so quickly. Thanks for sharing your experience and for choosing Warmy!
Quick response, great customer service
Quick response with the clear instructions on the next step
19. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Warmy
Love hearing this! Thanks for your feedback.
Customer service
The respond to my email was fast which was great. The issue with my order was corrected. Good customer service.
17. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Warmy
We’re pleased to hear our quick response helped get your order issue resolved smoothly. Thank you for recognizing our customer service, and we truly appreciate you taking the time to share your experience!
Very responsive and dealt with my query…
Very responsive and dealt with my query very well.
17. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Warmy
Thanks for your feedback! We’re so happy to hear that.
Great customer service!!!
Great products. The ordering process is good. Customer service is outstanding!!!
16. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Warmy
We’re glad to hear you’re enjoying our products, it means everything to us. We’re so grateful that you are satisfied by our customer care service. Keep supporting!
The response was extremely fast in…
The response was extremely fast in locating a lost package
16. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Warmy
We truly appreciate your feedback!
Svar fra The Warmy
We appreciate your support and kind words!
Perfectly and quickly resolved my issue!
14. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Warmy
Thanks for sharing! We love hearing this.
Great customer service
I love that they respond quickly
14. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Warmy
We’re happy to hear that our quick responses have made your experience a positive one. We truly appreciate your support!
Thank you for reaching out and…
Thank you for reaching out and refunding me for the extra hoodie I ordered by mistake.
13. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Warmy
We’re glad we could help resolve this for you! Thank you for taking the time to share your experience, and we appreciate your understanding. We hope you enjoy your hoodie!
The response time was off the charts!
The response time was off the charts! I was in a panic when I realized I ordered the wrong size. I got a response back and confirmation so fast. It was a relief
8. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Warmy
So glad we could get it sorted out quickly! We know how stressful it can be when you realize you ordered the wrong size, and we’re always happy to help make the process as smooth and stress free as possible. Thank you for sharing this!
My wife previously ordered the buy 3…
My wife previously ordered the buy 3 get 1 free sale last year. Then she saw the peach one. So I ordered it as a surprise but I ordered a small instead of XL that I meant to order. As soon as I realized it in the order confirmation email, I sent of an email to your support department asking them for help. I didn’t know if they’d have to cancel the order and I’d happily reorder the right size but she was able to modify it and I now have a new confirmation email showing the XL peach which is awesome!!! You saved my surprise!! She’ll be ecstatic and I’ll look like a hero! Thank you so so very much!!! I’ll definitely be telling people how y’all helped me and we’ll be buying more in the future! Thank so much again!
7. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Warmy
You’re so very welcome! We’re absolutely thrilled we could save the surprise and get the XL Peach changed over before it shipped. It sounds like your wife is going to be very happy and yes, you definitely get to look like the hero!
Thank you so much for taking the time to share this and for your incredibly kind words. We truly appreciate your support, and we’ll be here whenever you’re ready for your next order. Enjoy the surprise!
They fixed my problem efficiently and…
They fixed my problem efficiently and kindly!
7. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Warmy
Thanks for your feedback! We’re so happy to hear that.
Excellent service and quality clothes
Excellent service and quality clothes. I’d recommend to all !
2. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Warmy
We love hearing feedback like this, thank you!
Well I was excited with my purchase sadly no longer.
Well I was excited with my purchase. Then a pop up showed another deal. I clicked it not realizing it was for two shirts. Now I have two of the same color and are too big a size. I was unable to change my order.
A then received a fraud alert on the second purchase. It seems to be processed differently.
So my credit card had to be canceled and the orders will not be processed.
5. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Warmy
I’m so sorry this turned what should have been an exciting purchase into such a frustrating experience. We completely understand how easy it is to click through a promotional offer without realizing it’s for two shirts, and we’re especially sorry you had to deal with a fraud alert and cancel your card.
If you’d still like to place your order with the correct size and color, please reach out to our support team at [help@the-warmy.com] . We’ll be happy to help make sure everything is set up correctly and avoid any further confusion.
Thank you for sharing your experience with us. We truly appreciate the feedback and hope we can make your next experience much smoother.
Svar fra The Warmy
Your support means the world to us, thank you!
I placed my order on August 12th and…
I placed my order on August 12th and still haven’t received it. Tracking my order has been near impossible and customer service response to emails has basically stopped!
3. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Warmy
We’re very sorry for the delay and especially for the lack of communication. We completely understand how frustrating it is to place an order on August 12th and still be waiting, with little to no visibility on the tracking or updates from our support team.
Please reach out to us directly at [help@the-warmy.com] with your order number, and we’ll make sure your order is looked into and that you receive an update.
We sincerely apologize for the inconvenience and appreciate your patience.
I order and made a mistake on one size…
I order and made a mistake on one size and I email and it was changed within 5 mins thank again can’t wait to get them for Christmas gifts
2. september 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Warmy
Your voice is important, and we’re glad to hear it. It means a lot to us that you had a positive experience with our customer service. We truly appreciate your support!
Second review
Placed an order on 8/16. Said it was delivered 8/19 but I never got it. I have sent them 5 emails with no response. They did send me an email asking how I liked my purchase even though I had already sent emails saying I didn't receive it. The only response I received from them was to my previous negative review.
15. august 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Warmy
We’re really sorry you’ve had to deal with this. We can understand how frustrating it is to see an order marked as delivered when it never arrived, especially after reaching out several times and not hearing back.
You shouldn’t have had to chase us for a response.
Please email us at [help@the-warmy.com] where our team will assist you with the issue you are facing. We truly appreciate your understanding and are here to make things right for you.
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