Love my 2 Warmys and 2 granddaughters love the ones i got them., REALLY love the new ones with colorful pink liner inside purple but couldn't find them on order page. Watching for a shorter style as e... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
I just love this company and the products! The oversized hoodies are so comfortable and flattering, I pretty much have one of every color now. I will continue to check for new colors and be buying mor... Vis mer
I placed an order with Warmy in 9/13 it’s now 10/4 and still have not received my order. I will never place another order with Warmy again. I cannot tell if my wife and daughters found the hoodies to... Vis mer
Selskapet har svart
What made my experience great was the quick response to my email along with the follow up email to check in after my initial email. You don’t often have companies that respond quickly or send follow u... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
The Original Hoodie Dress
Kontaktopplysninger
5307 Victoria Drive, V5P 3V6, Vancouver, Canada
- 917-764-4017
- help@the-warmy.com
- the-warmy.com
4,0
Bra
4k anmeldelser
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Har svart på 89 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Svar fra The Warmy
Thanks for your feedback! We’re so happy to hear that.
I had good experience with the help…
I had good experience with the help desk. Everything was worked out. Hopefully, I'll get my package well. I have to see. Talk to your delivery services about how they deliver packages. Because I don't even have proof they delivered it. And don't have anyone on camera delivering it! But Rain took care of me!
6. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Warmy
Thank you for sharing your experience with us! We’re glad Rain was able to assist you and help work through the situation.
We understand your concerns about the delivery process and appreciate you bringing them to our attention. We hope your package reaches you safely, and we’ll continue doing our best to provide the support you deserve.
Svar fra The Warmy
Love hearing this! Thanks for your feedback.
Everything was fine.
Everything was fine.
the package arrived fine and my wife loved her new hoodies. The post office decided to wait a day to deliver. but that is not your fault.
7. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Warmy
We’re glad to hear your package arrived safely and that your wife loved her new hoodies. Thank you for your understanding regarding the post office delay and for sharing your experience with The Warmy!
Great Customer Service
6. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Warmy
Thanks for sharing! We love hearing this.
Customer service response and…
Customer service response and willingness to reach a fair conclusion is excellent.
6. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Warmy
Thanks for your feedback! We’re so happy to hear that.
Fast response and perfectly answered my…
Fast response and perfectly answered my question.
6. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Warmy
Thanks for your kind words, we appreciate it!
Very prompt reply to my message.
6. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Warmy
We appreciate you sharing your experience! It’s great to know our team responded to your message promptly.
Excellent customer service!
5. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Warmy
It's amazing to hear, thank you for your support!
I placed an order with Warmy in 9/13…
I placed an order with Warmy in 9/13 it’s now 10/4 and still have not received my order. I will never place another order with Warmy again. I cannot tell if my wife and daughters found the hoodies to be comfortable because it’s been 21 days and we still don’t have the hoodies. Maybe they will show up by Christmas or the new year. I would definitely sort out another company who makes quality hoodies. Customer services just keep thanking me for my patience but my patience have ran out about 15 days ago. Don’t order from Warmy they could care less when and if you receive your order at all.
4. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Warmy
We sincerely apologize for the extended delay and understand your frustration, especially when the hoodies were intended for your wife and daughters.
We recognize that repeated requests for patience are not enough when an order remains undelivered for so long. This is not the experience we want any customer to have, and we’re sorry we’ve let you down.
Please contact us at help@the-warmy.com so we can review your order and work toward a resolution. We understand that your trust must be earned through action, not just words.
Your immediate response to my…
Your immediate response to my incorrectly shipped item was wonderful! We love the Warmy!
4. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Warmy
We’re happy our team could respond quickly and assist with the incorrectly shipped item. Thank you for your kind words and for being part of The Warmy community.
Your support means a lot to us!
I contacted customer service about a…
I contacted customer service about a mistake I made with my order. I heard back from them almost immediately, and they changed my order as I had requested. I am very impressed!
4. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Warmy
We’re delighted our team could quickly update your order according to your request. Making sure our customers receive the assistance they need is important to us.
Thank you for sharing your positive experience with us.
Thank you!!
4. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Warmy
Appreciate your kind words and support!
Svar fra The Warmy
Love hearing this! Thanks for your feedback.
I love that the return is picked up…
I love that the return is picked up even though I have to pay for it, it's worth it. I can't find my credit from the exchange though.
3. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Warmy
Thank you for your feedback! We’re glad the return pickup option has been convenient for you. We’re sorry to hear you haven’t been able to locate your exchange credit.
Please reach out to our support team at help@the-warmy.com so we can look into this and help clarify the status of your credit.
Excellent customer service and speedy…
Excellent customer service and speedy service. So grateful.
2. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Warmy
Love hearing this! Thanks for your feedback.
Came back for more and your service blew me away!
I’ve bought oversized hoodies from you before and they have been great. With cooler weather, I thought I should get more and your sale price was great. Communication was very good. Only downside was the wrong color was sent on one of four items.
Your return process was AMAZINGLY EASY! What a very pleasant surprise. You’ve definitely satisfied, and then exceeded, my expectations
2. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Warmy
We’re sorry about the incorrect color on one of your items, but we’re delighted that the return process was smooth and hassle free. It’s wonderful to know that our communication and service exceeded your expectations.
Thank you for coming back for more oversized hoodies and for sharing your experience!
immediate responses to my concerns
2. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Warmy
Your feedback means a lot, thank you!
very quick response
very quick response. Hopefully package shows up but if not I know i will receive excellent customer service
2. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Warmy
We’re glad you received a quick response from our team. We hope your package arrives safely, and if you experience any issues, we’ll be here to assist you.
Thank you for your confidence in our customer service!
I messed up on my order size got in…
I messed up on my order size got in contact with customer service and they fixed this size issue immediately with no problems. Thanks a lot
2. oktober 2026
Anmeldelse skrevet uten oppfordring
Svar fra The Warmy
We’re happy we could correct the sizing on your order so quickly and without any hassle. Thank you for reaching out and sharing your experience. We appreciate your feedback!
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