Teemill Anmeldelser 

Very quick and clear response to my query.

Dear Teemill Support,

I am writing to file a formal complaint regarding a serious issue that began immediately after upgrading my account to **Teemill Pro**.

Since completing the upgrade, virtually my entire store has been displaying **"Out of Stock"** on almost every product. As a result, customers are unable to place orders, making my store effectively unusable.

This issue is unacceptable, especially considering that I upgraded to a paid Pro plan to improve my business, not to have it disrupted.

The consequences have already been significant. I have received numerous complaints and messages from my customers asking why my products are unavailable. This situation is damaging the reputation of my brand, causing me to lose customer confidence, and potentially resulting in lost sales and revenue. These are damages that should never have occurred because of a paid service upgrade.

I therefore demand that you:

* Restore the availability of all affected products immediately.
* Explain the cause of this issue and confirm whether it is related to my Pro upgrade.
* Confirm the actions being taken to ensure this cannot happen again.
* Provide a timeframe for a complete resolution.

Please consider this an urgent matter.

If this issue is not resolved immediately, I will have no alternative but to:

* Request a full refund of my Teemill Pro subscription.
* Move my entire business and product catalogue to another print-on-demand platform.
* Consider holding Teemill responsible for the financial losses and reputational damage caused by this incident if a satisfactory solution is not provided.

I sincerely hope this will not be necessary and that Teemill will resolve this matter promptly.

I expect your urgent response.

Kind regards,

**Billionaire Muzik**
Owner – Billionaire Muzik

Great customer communication in sorting out a gift delivery to me. Staff were efficient, polite and resolved the issue very quickly.

Had an issue with the wrong size being sent out, customer service were super responsive and fixed it for me with no delay!

As someone who is looking to start to make a living from my photography the service provided by Teemill gives me everything I need to make it happen. I know I am going to benefit from my association with them and the services they provide, I get to concentrate on my love of photography while Teemill handles everything else.

Great service, prompt delivery, excellent customer service.

As a seller I have bought samples that are poor quality, and have tried to discuss this with Teemill, but their support is extremely poor.

Lovely quality t-shirt. I contacted Teemill to exchange and they were extremely helpful.

I will definitely order again and highly recommend their products.

Struggle to get any answers and was told that all the answers about my return and swap was in the FAQ page and it wasn't. Customer Service isn't great and communication is poor, says they will be back to you within 2 days but it took them a week to get back in touch, I first contacted them on the 26/06 and they didn't respond until 06/07 and the issue still hasn't been resolved nearly 3 weeks later.

I wrote to "customer service" with a query and did receive an answer that addressed the questions...all handled and I appreciate that someone took the time to get back to me!

I ordered a t-shirt from the Cat's Protection website which arrived promptly. Unfortunately it was an oversized fit which wasn't mentioned on my order confirmation. Customer services responded to my website contact form within a couple of hours and rectified the issue by the next day. The t-shirt material is good quality and well made. I would happily buy from here again.

Excollect service. My order was stolen and TeeMill have been extreemely helpfull. Thank you.

I was initially disappointed with the shorts I ordered because the drawstring repeatedly slipped back inside the waistband whenever I put them on. It meant I had to manually feed it back through each time, and on one pair I even had to tie additional knots myself just to make it usable. I don’t think customers should have to modify a brand-new product.

That said, I was very impressed with how the customer service team handled the situation. After I explained the issue and provided photos, they acknowledged the problem and processed a full refund without requiring me to return the items internationally.

While I hope they improve the drawstring design in future versions, I genuinely appreciate the professional, fair, and friendly support I received. Great customer service goes a long way, and I’d happily give them another shot in the future.

I also love that they use organic cotton in their products, which is one of the main reasons I decided to shop with them in the first place. The way they handled this experience restored my trust in the company, and I’d still recommend them. Thank you!

There was a problem with the label in a shirt I ordered from Rapanui.
Ashleigh sorted this out quickly and efficiently. Great personal service.
Replacement shirt great quality as usual from Rapanui.

Customer service is so bad!
Maybe it's better if you're a wholesale buyer or already have a large client base but if you are a small business or just starting out, it's been my experience that it's impossible to get hold of someone. They don't answer the phone and reply to emails days and days later without any resolution or answer to queries.
I want to cancel my pro subscription but can't even log in or contact anyone to do so, which is withholding consumer rights!

I have now moved over to Inkthreadable to continue to grow my small business, who I've already had a great customer experience with.

I have always had a great experience shopping from Rapanui and their customer service has been great. Questions are answered clearly and returns processed promptly.

I love Teemill’s ethos and the wide range of cool options and products available (featuring my exclusive designs!)
Recently I had a problem with the sizing of a product (it was my fault). I contacted Customer Services within hours of realising my error in an attempt to get the size of the item changed but unfortunately my order was dispatched before they saw my messages.
On receipt of my order I followed this up by email, explaining the issue and was very impressed by Emily in Customer Services’ help as she organised a full refund for me as a gesture of goodwill.
As a result I have reordered (the right size this time!) and I look forward to receiving and wearing my order very soon as I can see that within two days of ordering the item has already been dispatched. Impressive service all round from Teemill : )

The quality of the T-shirts were good but on the small size. Unfortunately I couldn’t find my order details but the customer service was spot on and provided me with the information needed to return the items ❤️

A pleasant and straightforward experience. They were very understanding and transparent in dealing with the issue I was having. Once they had responded, everything was sorted with little hassle.

* Update (29th July 2026): Sadly, our experience has not improved. It has now been two months since we lost access to our Teemill PRO account, and the issue remains unresolved.

The issue appears to be related to Teemill's email verification process. When we try to log in, we are prompted to enter a verification code, but the code never arrives. We have repeatedly checked our inbox, spam and junk folders and do not experience this issue with other websites or services.

As a small charity we rely on merchandise sales to support the horses, ponies and donkeys in our care. Being locked out of our account has prevented us from adding new designs, managing our store and ordering T-shirts for fundraising events, resulting in lost fundraising opportunities.

On 6 July 2026, we were advised that the issue had been passed to the engineering team and should be resolved shortly. However, we have received no further updates since then, and the problem remains unresolved weeks later.

We appreciate that technical issues can occur, but the lack of resolution, follow-up and urgency has been extremely disappointing. As a charity, we cannot afford to have a fundraising platform inaccessible for such an extended period.

Regrettably, we will be cancelling our account and moving elsewhere. Based on our experience, we cannot recommend Teemill to other charities or organisations that depend on reliable access and responsive customer support.

June 2026
We are a small equine welfare charity that has been unable to access our Teemill PRO account for over a month. Customer service has been extremely slow and unhelpful, which has prevented us from earning more money on the site because we haven't been able to add designs or order T-shirts for fundraising events.