Every time I've dealt with Kim she has been extremely helpful and managed to answer my questions and sort any problems quickly. She is always polite and kind which is often rare these days when it com... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Really helpful team, Kim and James. They supported us through the whole process and helped with any queries . Knowledgeable and helpful Thank you 🙏
We have used this company a couple of times to help with new utility deals. They have been very helpful and I’d particularly like to single out Stephanie F who has gone above and beyond to help our ch... Vis mer
Everything was made so easy, and completed quickly. Kim has been so helpful, and kept us informed of the progress with the contract and our deliveries. Excellent service.
Informasjon om virksomheten
Skrevet av virksomheten
Award winning not for profit energy and telecoms broker - donate upto 80% of our profits from your switch to your chosen good cause.
Kontaktopplysninger
Unit 3 Bensham Street, NE35 7LN, Sunderland, Storbritannia
- 0191 303 9404
- info@switchaid.org
- switchaid.org
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Would Recommend
Made a real difference to have such a supportive customer experience. Took a weight off my shoulders whilst providing prompt updates.
Would definitely recommend.
First star review from beginning to…
First star review from beginning to end... kepy in touch every step of the way. Letting me know of the progress of my order. First rate customer service, highly recommend
SATISFIED 100%
My questions were answered promptly and communicated via email.
My SIM card arrived the next day.
No issues with porting number, forms were easy to fill in online.
Kim felt like a colleague I had known for years. Kept me informed every step of the way.
Thank you team and Kim.
First contact friendly and efficient
I've only had the first introductory call with SwitchAid so far, but it was efficiently set up and conducted. Michael was straightforward and informative, and certainly inspired confidence in their service.
Responsive and speedy service
A speedy, Courteous and focussed discussion with Dom, which was exactly what I required. Seemed to understand the needs of a small charity and prepared to research the services required.
Very good and efficient service today…
Very good and efficient service today from Dom with our renewal service and also listening to what we needed best as a charity. This has given us an race of mind that we are getting the most out of our contract to best serve the needs and finances of our charity. Thank you Dom
Renewal at end of contract
Dom, was quick, efficient, friendly and knowledgeable. I felt listened to and understood and he helped us come to a good decision as regards renewal of our contract
Simple Setup. Good Service.
We needed SIM cards for our team. They found a good deal and supported us to set it up. Kim was available, communicated well, and helped throughout the process. Many thanks.
Switch Aid have helped our charity save significant amounts on our SIMs and VoIP system!s
Switch Aid have helped our charity save on our mobile phone and VoIP system. We have many volunteers who require a mobile phone, and Switch Aid have saved significant amounts - a huge help for cash strapped organisations like ourselves.
When dealing with them I have found them very efficient and always helpful. Due to the amount of SIMs we require it has been a pretty complicated affair, but Switch Aid have made it so much easier to sort out.
The team are great, and if they don't know the answer they will find out and get back to you quickly. I can't fault them, they are providing a great service to charities, saving them money and with a professional and approachable attitude.
Great for small charities
Our little charity preschool needed a new mobile contract and handset. I filled in an online form and someone phoned the next day. They quickly found us a better and cheaper deal than our existing one and donated us a basic smartphone handset which was perfect for what we needed. Communication was quick and nothing was too much trouble. I would recommend them for any small charity settings. Thanks Kim for your help.
My two churches are considering having internet installed
My two churches are considering having internet installed, one in particular so that it can be used as a warm space for people who work from home but who can't afford to heat their houses. Michael very quickly ascertained what will be possible in the two buildings and emailed me the chat, so that I can forward it to the treasurers. The technology and the prices are very good. I await further developments with interest and hope.
A right gem of a find!
Found switchaid on a Google search for charity Broadband! So pleased I did! Michael explained exactly what options we had and came back with a fantastic deal for us hat offers speed going from 3.4Mbps to around 80Mbps!!! And the price has less than doubled! In todays world we needed more than we currently had but were tied into an expensive PlusNet package.
Once I accepted the offer, Michael explained the process fully and how it will all work and started the ball rolling for us! An excellent service that I shall use again when needed!
Fantastic, professional service with THE BEST DEALS
We have been with SwitchAid for a little while now and once again they haven't failed to deliver on getting us the best possible deal. Michael has been really helpful, he has explained everything and kept me in the loop every step of the way! fantastic service and a pleasure to work with you.
Excellent service
Excellent service. Received responses extremely quickly, excellent communication and support given to find the right package for our organisation, with polite knowledgeable staff.
Great service
Prompt, efficient and courteous service.
SwitchAid was fabulous
SwitchAid was fabulous. Brandon and the team were so helpful and attentive and endlessly patient with us while we faffed about trying to get contracts ended elsewhere. We are so glad we have found them to look after all our future SIM needs etc as our charity grows.
Excellent Service for the Voluntary Sector
SwitchAid are committed to getting excellent prices for the voluntary sector. We're a small charity but have worked with a number of different providers to get cheaper Mobile Bills. SwitchAid have the best customer service of anyone we've dealt with, and it is nice to know the names of people you're dealing with - unlike some of the larger companies.
Great advice and action
Speedy - Expert - Reliable
Speedy, expert, reliable, responsive help! Many thanks!
A really great service!
Switchaid were so helpful in getting us up and running with WiFi, mobiles and phones in our new building. Sarah and Lee were always around to help and went the extra mile to get us the best deals and prices. So glad we came across their service, what a great initiative to help charities save money on monthly outgoings. Would highly recommend - thanks guys.
Dette er Trustpilot
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Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
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