Every time I've dealt with Kim she has been extremely helpful and managed to answer my questions and sort any problems quickly. She is always polite and kind which is often rare these days when it com... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Really helpful team, Kim and James. They supported us through the whole process and helped with any queries . Knowledgeable and helpful Thank you 🙏
We have used this company a couple of times to help with new utility deals. They have been very helpful and I’d particularly like to single out Stephanie F who has gone above and beyond to help our ch... Vis mer
Everything was made so easy, and completed quickly. Kim has been so helpful, and kept us informed of the progress with the contract and our deliveries. Excellent service.
Informasjon om virksomheten
Skrevet av virksomheten
Award winning not for profit energy and telecoms broker - donate upto 80% of our profits from your switch to your chosen good cause.
Kontaktopplysninger
Unit 3 Bensham Street, NE35 7LN, Sunderland, Storbritannia
- 0191 303 9404
- info@switchaid.org
- switchaid.org
Ingen tidligere historie av å be om anmeldelser
Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Really helpful team
Really helpful team, Kim and James. They supported us through the whole process and helped with any queries . Knowledgeable and helpful
Thank you 🙏
Timely support
Timely support and wanted to explore all solutions to resolve problem
Thank you Kim for sorting out for us
Great communication with regular…
Great communication with regular updates on our contract. Very helpful in finding the best rates for our charity
Everything was made so easy
Everything was made so easy, and completed quickly. Kim has been so helpful, and kept us informed of the progress with the contract and our deliveries. Excellent service.
Kim at SwitchAid has been brilliant!
Attentiveness of Kim, who went over and beyond to help us resolve our wifi problems. She didn't rest until the issue, which was long running, was resolved.
Shes a credit to you!
Very helpful
Every time I've dealt with Kim she has been extremely helpful and managed to answer my questions and sort any problems quickly. She is always polite and kind which is often rare these days when it comes to customer service.
Highly recommend
We have used this company a couple of times to help with new utility deals. They have been very helpful and I’d particularly like to single out Stephanie F who has gone above and beyond to help our church to end one contract and negotiate a better deal with another provider. The negotiations with the company we were wanting to leave were especially difficult and often left me in tears! Thanks to Steph we were able to come through it and she was always kind, supportive and encouraging. I highly recommend.
Always Excellent Service
Any questions, queries or tasks I need help with, Kim is always happy to help me.
Kim has excellent customer service and always offers a prompt solution to whatever it is I need.
Very much appreciated!
Excellent Service and Support
Excellent service from start to finish. Kim was incredibly helpful, quick to respond, and proactive in finding solutions to my problems. She also went above and beyond by providing additional support throughout the process. Her friendly and professional approach made everything much easier, and I would highly recommend the service.
Great customer service for our small charity
As a small foodbank charity run entirely by volunteers our mobile phones and Internet are critical but we don't have the resources to be constantly checking for the best deals. The team at Switchaid have been brilliant at doing that for us. Customer service is excellent, always friendly and helpful, focussed on doing the best for us.
Kim Mccallum made the process stress…
Kim Mccallum made the process stress free and very simple, answered any questions I had and was very quick replying.
Small charity saves, time, money and reduces stress!
SwitchAid have taken all the stress out of dealing with mobile phone companies and provide a quick, personable service. They are always available to answer any questions and help clarify matters. As a the head of a small charity spending hours upon hours on phone calls or webchats trying to sort out new contracts or upgrades was a complete waste of time that has now been better utilised in actually leading the charity. Huge thanks to Kirsty for getting us sorted again.
HIGHLY RECOMMEND
Nathan was really helpful sorting us out (as a charity with a very small team) quite a tricky and time consuming exit but we got there in the end thanks to Nathan's persistence. Our new systems package is saving us a fortune and I know that I can get in touch for support whenever needed. Nathan great - lovely team - couldn't recommend more highly! Good solutions, great customer service and exemplary service. Thankyou!
Very responsive and so helpful.
Lee Clark has supported with a couple of technical issues since we switched to CallSwitch One. He is always really quick to respond and so helpful.
Great Service
Kim was very supportive; she responded promptly and kept me updated until my issue was resolved.
Excellent Customer Service, Advice & Help
A while ago I needed to move away from another company that was obstructive & difficult - Nathan Gudgeon at the Sebb Group helped me every step of the way & he was always available for advice & help & the customer service I have received has been second to none - I cannot recommend highly enough - I have had no problems at all since Sebb Group took over the account
Excellent service!
Excellent service!
James, as always, guided us seamlessly from the initial enquiry through to the final purchase. We’re now happily looking forward to receiving our order.
Absolutely amazing service thanks for…
Absolutely amazing service thanks for your support and patience. Special mention to Lee Clarke. Exceptional customer service thank you
Nathan Gudgeon has been fantastic!
Nathan Gudgeon has been fantastic!
Since starting to work with him 2 years ago he has managed our account perfectly, cant recommend him strongly enough
Excellent Service and Support
The customer and support from Sebb Group was excellent. They kept us fully informed as to what was going to happen and when. A pleasure to deal with the staff on the phone too. Great support and look forward to working with them as we move forward. Special mention to Jack Luck & Nathan Gudgeon for their guidance through the process.
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.







