The wine was superb but it took 2 weeks to arrive, from a UK address on the other side of London, a distnace even I, a 70 year old, could cycle in an afternoon
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Just bought our second case of 'Devoto Appassimento'. Really nice red wine that will suit most people as, given the alcohol content, (15%) it is sweeter than many other reds. Reasonable deliver... Vis mer
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Great wine! Good price However, delivery was way too slow. I had to wait two weeks. The only criticism I have. Speed up your delivery times and I shall order again.
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I used this service for the first time and have been delighted by the quality of the wine and the quick delivery. I read reviews which complained of slow or late delivery but I was pleasantly surprise... Vis mer
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Informasjon om virksomheten
Skrevet av virksomheten
An Italian online Wine Shop: great wines, great deals.
Kontaktopplysninger
Italia
- svinando.co.uk
4,1
Bra
918 anmeldelser
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Unable to ship to uk
7. mai 2025
Svar fra Svinando
Dear customer,
We tried to contact you by telephone, but unfortunately we were unable to do so.
For this reason, we have contacted you by e-mail.
We also strive to improve our service on a daily basis and to always achieve your satisfaction.
We hope that you will change your mind about our service.
With kind regards
Customer Service Giordano Wines
Borderline scam
Awful. Placed an order 2 weeks ago. Received two email updates saying ‘your order is ready’ and ‘your order is on track.’ Hilarious as neither is true - no evidence of tracking or the shipment. Total scam, will be cancelling my order.
27. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Svinando
Dear customer,
Thank you for taking the time to write to us.
We apologise for the inconvenience and unpleasant experience.
We have tried to locate you and process your complaint but could not find you in the system.
Please contact our customer service team on + 44 800 26 06 670 to resolve your issue.
and by e-mail to customer.service@svinando.com !
We hope that you will change your mind about our service.
Yours sincerely
Customer Service Giordano Wines
The wines are always good
The wines are always good, their delivery is prompt and there are great offers!
29. april 2025
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Good
Looking forward to sampling this lovely wine finally recieved after a slight mix up on the address
28. april 2025
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Good wine great price
28. april 2025
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Wines great but delivery seemed a bit slow
Wines great but delivery seemed to take a long time. I think I waited almost 3 weeks. However I had not appreciated that they were being sent from Italy so my expectation was probably misplaced.
27. april 2025
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
From ordering to delivery the amount of…
From ordering to delivery the amount of time this took is disgraceful, I now believe the negative reviews I read before , discounting them was my mistake, this was my first order and my last...................
25. april 2025
Svar fra Svinando
Dear Customer,
thank you for taking the time to share your feedback. We sincerely apologize for the delay you experienced with your order. We understand that timely delivery is crucial, and we regret that we did not meet your expectations on this occasion.
Normally, our delivery process takes up to 10 working days.
Thank you for bringing this to our attention. We mind your business and hope to have the chance to serve you better in the future.
Best regards,
Svinando
Customer Care
Both wines are great value for money.
Both wines are great value for money. I especially liked the Aimone which I tend to favour to my Australian merlot which I've been drinking for far too long!
23. april 2025
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
They delivered 6 bottles of wine left…
They delivered 6 bottles of wine left it on my doorstep while i was away from home for weekend it was a signed but yodel driver just left it and it went missing
19. april 2025
Svar fra Svinando
Hi, we're very sorry for the mishap. We've reported the accident to the transport office, in order to understand how to proceed.
You'll be contacted from the competent department as soon as possible. Best regards!
Superb wine. Highly recommend
Great service with regular updates.
The products I bought were of excellent quality......really enjoying them !
22. april 2025
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Fantastic wine 🍷 at a great price…
Fantastic wine 🍷 at a great price but…….
Sadly the DISPATCH and DELIVERY 🚚 is EXTREMELY SLOW …. 15 days … that’s bad …
Things get to the UK 🇬🇧 quicker from AUSTRALIA 🇦🇺 for heaven’s sake ‼️
19. april 2025
Svar fra Svinando
We're glad that you enjoyed our wine. Delivery abroad takes a little longer because all of our products leave from warehouses in Italy.
We hope the wine is worth the waiting! 🍷️
offers on facebook are convenient
offers on facebook are convenient. wines are better than what i usually get from supermarkets
16. april 2025
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Took a while for the shipment to reach…
Took a while for the shipment to reach me...
However, the wine is nice quality and the price was good value...
Could I suggest you give a bit more guidance on the taste/style of these wines.
19. april 2025
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Svar fra Svinando
Good morning! We always try to do our best to satisfy our customers. If you have any complain about your latest order, please contact our customer service 0800 2605 664 to let us know. We'll be glad to assist you. Hoping to hear soon from you!
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
As advertised
14. april 2025
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Extremely good and satisfying
Both types of wine are beautiful easy to drink no hardness in the wine very tasty!!
15. april 2025
Good service and Good choise of wine
I am a regular client.
I did not have any problems with the deliveries, but sometimes they took too long like 2 weeks for a box of 6 wine.
Very good choise of wine, never disappointed.
Salute
4. mai 2025
Anmeldelse skrevet uten oppfordring
Svar fra Svinando
Brilliant, thank you! Your satisfaction is even better than a good glass of wine :)
Dette er Trustpilot
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