Superprof Canada Anmeldelser 1 573

I had to pay a monthly fee to use the platform, but the tutors weren’t verified. One math tutor said he had a PhD, yet it took him over 15 minutes to solve a Grade 11 problem. When I said I didn’t want to continue, he asked me to send questions in advance and later begged me for a 5-star review. I felt bad and gave it to him. This happened two more times. In the end, I wasted nearly $200 and learned nothing. When I tried to cancel one day before the next payment, they refused a refund because I didn’t give three days’ notice. It was a total waste of time and money—I’d rather find a tutor through someone I know next time. They just built the platform, take money from users, and take no responsibility for verifying or managing the tutors.

Complete scam. I will be contacting contacts an investigative journalism outlets. Tutors are bots or people who are there just to get you to sign up for a course so that you can be charged the membership fee. But it is clear that they are not actual tutors from the way they respond

Pretty good. All tutors are proficient and helpful. I tried 3 different tutors to see who suited me best but all are good.
I recommend to language lessons

Everything about superprof team is good. My pleasure to work with them

SuperProf is a great platform for connecting passionate learners with experienced instructors. As a dance instructor, I’ve found it easy to showcase my skills, manage my schedule, and reach motivated students who truly want to learn. The platform is user-friendly, communication is smooth, and the review system helps build trust quickly. It’s an excellent choice for both teachers and students looking for quality, personalized lessons.

Good platform! I created a profile, received a recommendation and got my first new client shortly after. Thanks for the opportunity!

Niharika is a great tutor, and she really helped me understand material I was struggling with in my physics! She explains subjects and topics very well and if I didn’t understand, she would explain it in another way until I understood.

This platform is well-structured and organized. I strongly recommend using this platform for your private lessons.

The payment is only through paypal
The board used is glitchy

Sarah is great to work with. Sessions are easy to book.

Poor website design. Difficult for potential tutor to get messages efficiently. Needs improvement to make it more user friendly. The tutor herself is great though.

With edit to follow initial review.

Not mentioned or made in the fine print is the 49$/month membership fee just to be able to contact a tutor. It is an automatic recurring charge. Tutor fees are on top of that 49$ monthly fee.

The charge goes through when a tutor accepts your request. Requested one-on-one tutoring and got a tutor that lives far away and requested extra funds to cover the distance. Then why did he accept if he cant do it? Got charged for something that is useless.

Edit 10/24/2025. Provider requested screenshot of membership activation conversation in which I had stated the travel distance for the tutor to accept. Even though I never requested a refund during the complaint, the provider gave a full refund- which is much appreciated. Gave an additional star for the unexpected customer service.

I have made connections with a few clients from this platform! Thanks Superprof.

Superprof Canada offers a forward thinking-approach to personalized education by allowing students and teachers to meet, negotiate, and formalize their educational relationship through a learning and teaching contract.

Superprof Canada fills a unique niche in the education technology space by formalizing the student-teacher relationship through mutual contracts. With a few enhancement to usability and support, it has strong potential to transform how learning engagement are structured - particularly in freelance or alternative.

I was looking for an Italian Tutor and went to this site. I paid the $49 thinking that would get me started with lessons. Nope! They take the $49 and that’s just to get access to their list of tutors. You can’t put that money towards lessons or anything. It’s a total scam! Avoid this site or anything to do with it!

It works and helps both a student and a tutor.

Compared to some options of $300/mth for 4 hrs of tutoring, SuperProof with affordable and very competent tutors like Davis can’t be beat.

Very responsive and kind tutors. Tjey were very patient with me

They charged me $49 just to be able to contact a tutor. NONE of the tutors were available. The platform did not offer any value and no services were given. Also their customer service in unapologetic - it seems they're experienced with this scenario.

It’s good experience, and the Superprof help me to do my best because I am confortable during the lesson time and the student is happy.