StudentUniverse Australia Anmeldelser 

I sent emails never get answer and promised to call me back twice in 4 hours after my calls again no return calls. It is almost a week trying to resolve one issue.
I had bad experience.

First time user , was simple process the only issue I had is the tickets were not automatically issued and sent. However after a short call it was all sorted and they were very helpful at the other end.

i have a good experience with studentuniverse australia air tickets booking.

Great experience, everything was a breeze highly recommended😁

Very good price

Purchased the "refundable" service for an extrs 200+ dollars and they only send you the detailed policy after you pay for ticket. The policy has very very strict rules on occasions it can be refunded. It's like impossible to meet their rules unless you or your family member is dying.

I really appreciate studentuniverse Australia because of good price. Thanks again.

DONT USE THIS WEBSITE, THEY SCAM YOU INTO PAYING MORE .
Booked an international ticket and paid the whole amount and received a email saying booking confirmation but i noticed i had not received the e-ticket, I thought it will take an hour to get that email but after 4 hours i had to call the customer support ( my flight was the next day) the staff was so unprofessional, most of them answered the call and then went quiet so i had to call again , i was put on hopd for an hour and had to call again. The last a representative told me that my ticket has not been booked because the fare increased. I had already paid for the ticket so now i had to pay extra $200 just to match the fair. Im not concerned about the money but the fact that they didn’t even bother informing me. If i hadn’t call them regarding this, I would have gone to the airport and got to know about it and have missed my flight. Stay away from this website

It was a smooth booking process. However, my E-tickets were released by Aunt Betty instead of Student Universe, hence, I got confused and I needed to call Aunt Betty and found out they’re sister companies

I have worked in the travel industry for over 30 years and was so impressed about how easy booking a complicated flight on line with them was

Easy to deal with.

Affordable prices

Easy to book, cheaper than others

Good communication and clearly send the email with details

Booking was easy, but haven't yet received the itinerary as pdf file

Tickets where booked and then needed to be cancelled, was told you would need to get on to Qantas to cancel tickets and that may be a few hours before you could get through to Qantas to cancel them but would lose $500 out of ticket prices. You got on to Qantas at 10 pm that night but at 7.58pm that night, Qantas had sent an email saying flight down to Brisbane was cancelled due to plain having mechanical problems. I spoke to Qantas and they said all money should be refunded due to flight being cancelled. But you still charged $500 to cancel a flight that was already cancelled. So this company reap of a pair of pensioner one being a Veteran of $500 to cancel flight that was already cancelled due to mechanical problems. I recermend people to avoid using this company as if your flight is cancelled due to no fault of your own they will charge you for the cancellation

It’s was very easy the whole transaction . And I received the confirmation email straightaway.

UPDATE: Brad emailed me and provided me with the proper receipt. Thank you Brad.

Not a reputable company
Under Australian consumer law businesses must provide receipts for purchases over $75.
I purchased my airfares (over $4K) with my credit card through Student Universe in January and was sent a receipt showing I paid in cash. The receipt was for the wrong amount paid. For travel insurance purposes the receipt needs to be accurate and show that I paid using credit card with the last 4 digits of the card on the receipt which is usual practice for travel receipts. Also the receipt sent did not include the cost of the seats they charged me for so my credit card statement in no way matches what I paid to Student Universe.
I contacted Student Universe and requested a proper receipt showing method of payment and correct amount paid. They sent me an INVOICE for the correct amount however it's in USD and not AUD. It does not include tax information paid which is illegal. I have called and emailed numerous times only to be told I will get the receipt within 24 hours. Today I called and was told they can't send a receipt because it's on their old system. I don't believe there is no proper record of my payment and it is illegal and fraudulent to not provide a proper receipt in Australia and I will need to take this up with ACCC and ATAS.

Great price not matched by others.

Great service thank you