Awful Customer Service. I Have A Issue and Magically Don’t Get A Response! Company States They Sell Best Before Products But Reassure You They Are Still Consumable And Are The Same. Product I Bough... Vis mer
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I was concerned having read the negative reviews but, having placed 5 orders now, I can say with confidence that they are great. I've only had 2 products that were a bit stale (crisps) but everyth... Vis mer
I hadn't used this company since 2024 when I had problems with the delivery. 2 years on I thought I'd give them another chance. Wish I hadn't bothered. No delivery yet from ordering on 10th September.... Vis mer
Its a good store, obviously most stuff is out of date but absolutely fine to eat, you can save some money here especially spending £60 and getting the free item plus if you buy all the mega deals and... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
More money in your pocket, more food in your cupboard
Kontaktopplysninger
Parkway Close, S9 4WJ, Sheffield, Storbritannia
- store.approvedfood.co.uk
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Bad delivery driver package damaged…
Bad delivery driver package damaged patched up with dpd tape left downstairs so had to struggle with disability to get upstairs alone
Waste of money
Think you are getting a bargain, enticed by a few items at minimal cost or a free gift, but in reality you end up buying a load of stuff that's usually unusable, stale etc that you wouldn't normally buy and waste your money, stay clear and just buy what you need when you need it from reputable establishments, unless you like flat fizzy drinks, stale crisps, hair and beauty products that are unusable, chocolate that no longer tastes like chocolate and I could go on and on.
They do not offer a refund for damaged items, just a credit if you reorder.
Order No 8313191
Delivered in a broken box with items placed on top of the damaged, wet box. The contents were damaged and wet from a broken can. Contacted customer services with images on the day of delivery in the location it was delivered to with a damaged item - incredibly, they are unable to offer a refund but just a credit on the site??? Why would I wish to reorder again? This was my first experience, which was pretty atrocious. Cheap, but you are paying for stuff you cannot use.
Awful company
Awful company, sent the incorrect item that was advertised incorrectly on the website and will not pay for the return postage to issue a refund, disgraceful
Ordered a approved food delivery on the…
Ordered a approved food delivery on the 10 th December DX express claimed they was unable to delivery on FOUR occasions, complained to approve food who said we will re send your order minus 6 items ( no longer available) however I am still awaiting that delivery, I had been waiting in on the delivery dates that DX Express had advised and received text messages late in the day to say they was simply unable to deliver, no offer of compensation whatsoever by approved food and between my original order and today’s date it has been 20 days including the x mas break and still no delivery 🤷🏽 please be aware.
Took my order well before Xmas
Took my order well before Xmas. Paid for fast delivery. Was told they would try for delivery before Xmas failed to do that and actually emailed today asking if I still wanted my goods. I confirmed I did and now there saying was a mix up here's a refund. Did they just want my money over Xmas? Absolutely useless.
They use a courier firm with a TP rating of 1!
This company uses DX Express to ship orders, a courier company that has a score of 1 on Trustpilot. I think that says all you need to know about Approved Foods commitment to good service. Their courier has failed to deliver my order and claimed to have posted a card to arrange a redelivery after now, having missed two scheduled deliveries and clearly never approached my property as no such card is in either of our post boxes. Orders from Approved Food take ages to ship. They don't represent good value. I won't be ordering again from them. If you have such little respect for your customers that you will happily employ what is regarded as possibly the worst courier firm around, you dont deserve any more money from me, thats for sure.
Order arrived with half contents and…
Order arrived with half contents and most goods very much out of date - please avoid this company as prices of many goods no cheaper than brands at other discount stores
It may not be as cheap as you think!
You have to be very careful what you buy from this company. Do your research first before you part with your cash.
I didn't and it cost me as I fell for what I thought was a bargain only to find out later that it wasn't so good after all!
Not only that, but to rub salt into the wound it turned out that the item I was buying (which was 9 boxes of Kellogs Corn Flakes 450g) were advertised as being originally priced at £3.49. This price was shown on the front of the Kellogs box in red on a yellow background.
I ordered 9 of them and paid £2.49 per box. Certainly less than the advertised price so that's seemed like a good deal, even though it was a short best before date left on the boxes.
However, when they arrived the price printed on the front of my boxes was NOT the £3.49 as advertised and shown on the website but £3.29.
Oh well I thought I'm still getting them at a reasonable price. WRONG!
Because by now I had become curious and did some research. Which is what I should have done in the first place.
I could have brought them from Sainsbury's at £2.35 and even cheaper from Tescos at £2.29 and most likely with a much longer than best before date!
So I had probably paid 20 pence more per box (an extra £1.80 in total) than I needed to if I had got them from Tescos.
Totally my own fault! Although the original advertised picture showing them priced as costing £3.49 (not the £3.29 that are on mine) certainly pulled me in. A very clever marketing strategy.
So please do your research before you buy and you won't make the same mistake that I did.
Out of date beauty products
Ordered food products and they display used by date so you know what your getting however ordered some murad moisturiser which smelt awful. On checking the product code it was produced nearly 6 years ago and is not fit for use. Contacted company for a refund but dont rate my chances. Almost products should have manufactured date so you can make an informed decision if to buy
Used to have amazing bargains.
Used to have amazing bargains.. now looks like they got greedy.. barely cheaper considering clise to sell by date
Uncontactable
Unavailable on the phone. Crafty email sent from "noreply" address, encouraging people to open the link and activate an account. Very shoddy business practice. Would give them a very, very wide berth.
Never use again
I made my original order on 5th September, it then took 3 deliveries 13 days later to receive the order but it was still not complete. In the end the company refunded me for the outstanding items. I asked for them to call so we could resolve this issue but no one did. I will never use this company again.
DO NOT BUY FROM THESE COWBOYS!!
DO NOT BUY FROM THESE COWBOYS!!
Paid for goods, did not receive the goods, called and left messages and sent emails and no one gets back to you!!
No goods and no money back.
AVOID USING THIS COMPANY!!!
I adore this company
I adore this company. I have used this place quite a few times. Things like crisps, biscuits and sweet treats are amazing price yes some are close to or past the best before date but never past the use by date.
Some products I recieved on my last order still had 4minths left till expiry so it's just luck of draw what ones you recieve. But this place saves me so much money especially like I say on odd treats the kids love and go through quickly.
Just dont bother
Ordered several products paked by an idiot biscuits and crisps crushed underneath bottles of lemonade the few crisps that werent crushed tasted stale. customer services declined refund without photographic evidence ..just dont bother its not worth it.
This iis a great company i order once a…
This iis a great company i order once a month for 4 years people moan about food being tasteless not just a little less flavour thats the whole point if u want it as its best have it before this date 4 years later gonna be bit less flavour 1p deals /lucky box for £1 80 percent off most items u cant go wrong saves from landfills too so good on them
A total rip off
A lot of the items were cheaper in the supermarket as the size of the items were smaller. Eg jars of jam. Size of sweet packets. A lot of the items weren't in outer packaging and when it said 3 packs of crackers I expected just that. Instead it was several packets of 2 crackers not in outer packs. Some stuff was months out of date. I could buy the same stuff in supermarket for less and full size and in date. Will not be using again
Food arrived covered in something…
Food arrived covered in something sticky and food is past it's sell by and best before date. I won't be ordering from here again. And most of the undescripted food is actually Aldi or Lidl food products.
Green mould on malt loaf
Had 4 soreen banana malt loaves delivered, opened one and had a couple of slices from it at lunchtime today, just gone back now for some more and on pulling it further out of its pack the other end of the loaf is completely covered in green mould. I'm worried sick now as I have already eaten some, selling food past its best before date is one thing but selling food covered in mould is another, I will never order from them again
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