Stay Pembrokeshire Anmeldelser 

I stayed in Arcadia with my partner late September. The apartment was well priced, easy to find and we received an early check in from the host. Would highly recommend this company and we will be back

Rainbow leap.. what can I say, an absolute wonder. The service I have received from stay Pembrokeshire is second to none. Lloyd and Sam were absolutely perfect. I can not recommend this company highly enough. I went for my anniversary and never really have high hopes for service in this day and age, however I feel I have to write this review due to how amazing I found the process from step 1 to getting to the premises. I can’t wait to go back

Stayed at Sand Castle last weekend. What a property, amazing location, perfectly clean and great communication. The hosts were very responsive and they also provided soft drinks, treats and hot drinks. I can’t recommend this property and Stay Pembrokeshire enough. Thank you we will be returning!

Our new happy place – absolutely flawless stay!We recently stayed at Waterfront 1 in Wiseman’s Bridge, and it was absolutely perfect. The property was spotless, the booking process with Stay Pembrokeshire was incredibly smooth and easy, and the views from the location are just beautiful. Being only a couple of steps from the beach and hearing the sound of the waves made us feel completely chilled and stress-free.The apartment is wonderfully pet-friendly, and our French Bulldog, Bertie, loved it just as much as myself and my partner. Unfortunately, Bertie hurt his paws on the rocks during our trip and they became very tender. The hosts at the Wiseman’s Bridge Pub went completely above and beyond for us—they allowed us to access our apartment through the pub so Bertie didn't have to walk on the rough ground. Even better, when we wanted to eat in our apartment, they brought our ordered food directly to our door. They were truly amazing!We were also love that it's just a short, scenic walk to Saundersfoot through the tunnels and a short distance to Amroth. We have officially found our happy place and have already rebooked for next year.A massive thank you to Stay Pembrokeshire, and a huge, heartfelt thank you to everyone at the Wiseman’s Bridge Pub for taking such good care of us and Bertie!

We originally booked B&B accommodation through booking.com for 3 nights at the Coach Guest House, Tenby, with breakfast and serviced rooms included. Nearby guest house parking across the road was also advertised as being available.
Travelling from Europe we were hoping to meet and talk a little with local hosts to have some interaction together with possible insights and suggestions.

The reality was somewhat different:
- greeted by an email and a keybox code;
- no servicing of rooms even though this was included in the price of our booking.com reservation (on asking, we were refused a refund);
- no breakfast provided (though a small refund was given to us);
- no guest house car parking available;
- there was mould on the top of the bathroom wall;
- a filthy light string in the bathroom;
- we couldn't leave the bedroom window open even one inch to get a little fresh air in the hot weather (a fan was provided though); and
- steep stairs - though this was not a surprise.

On the positive side the bed was comfortable.

Overall, we were very disappointed with our stay in the guest house and definitely cannot recommend this accommodation. That said, and notwithstanding the above comments, overall our break in Tenby and Pembrokeshire was very enjoyable.

We stayed at one of their properties over the Easter bank holiday.

There were multiple issues with the home, including broken furniture, lack of basic items e.g.: tea towels and bin bags and leaking when running a bath.

Originally, we raised the issue of an issue with the hot water and were told that a member of staff would be round within 30 mins. We were waiting for 1.5 hours (10 people in the home) and had family plans for the weekend with elderly relatives. We didn’t want to spend the entire weekend waiting around, so decided to report these issues after the weekend as we felt that they wouldn’t be able to be rectified over a bank holiday weekend (i.e. replacing/fixing a sofa). When asking for a partial refund, we were told that we should have raised it at the time and a refund was refused. The response did not feel apologetic at all. For the money spent on staying at this property, we felt we should have had a partial refund.

It is a shame that this was our experience, as we come to Saundersfoot often and were hoping to find a place with such a great location to continue visiting. We would not recommend this company.