Star Naming Anmeldelser 1 818

TrustScore 4.5 av 5

4,3

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I love the ability to honor a beloved friend or family member with a star. I wish two things, that it was easier to choose a specific star so two family members are next to each other, like in the B... Vis mer

Vurdert til 5 av 5 stjerner

This is just such a novel idea ... and a really personal one at the same time. Who wouldn't want to know that there's a star out there named for them? The purchase and shopping experience was awesome... Vis mer

Vurdert til 5 av 5 stjerner

I fell asleep while making an order. Paid with PayPal and left out my email for certificate. 2 days later I'm panicking when. I hadn't re received email certificate or tracking info. Loved ones bday... Vis mer

Vurdert til 1 av 5 stjerner

Inaccurate information considering purchase. I was lead to believe I would be receiving documents in the mail with my purchase. After the purchase and only because I checked my email did it say they w... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Gavebutikk

Skrevet av virksomheten

Star-Naming.com is your premium provider for star namings worldwide. Our goal is to offer you a perfect and fast service and excellent support. Make a beloved person happy with our unique gift ideas.


Kontaktopplysninger

4,3

Enestående

TrustScore 4.5 av 5

2k anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ber kundene om å skrive anmeldelser

Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative

Har svart på 96 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 2 av 5 stjerner

I can’t find the star

I can’t find the star. it is not legit

12. januar 2026
Logoen til Star Naming

Svar fra Star Naming

Hello,

we’re sorry to hear that you’re having difficulty locating your star and that this has led to frustration.

Please note that the star registration has a symbolic character, meaning it represents a personal and commemorative gesture rather than an official astronomical naming. This is clearly explained in our product descriptions and terms, and many customers choose this service as an emotional gift or lasting memory rather than a scientific designation.

We kindly ask you to make sure that the registration number is entered correctly, as even a small typo can prevent the star from displaying properly.

If you continue to have trouble despite this, please don’t hesitate to contact our customer service team. We are always happy to help and will gladly assist you step by step.

Kind regards,
Star-Naming Team

Vurdert til 1 av 5 stjerner

I paid for a wooden frame and received…

I paid for a wooden frame and received a plastic frame. The company wants me to pay return postage.
Avoid, and I read that we, the public can not name stars!!!
£100 with the add ons
Great gimmicks

10. januar 2026
Logoen til Star Naming

Svar fra Star Naming

Hello,

we’re sorry to hear that the frame did not meet your expectations. We’d like to clarify that our frames are intentionally designed to be lightweight and shatter-resistant, which is why they are fitted with protective plastic instead of glass. This choice is made to reduce the risk of damage during international shipping, but we understand that this may differ from what you personally expected.

We also fully understand your frustration regarding the international return postage costs. Unfortunately, these shipping fees are set by carriers and are outside of our control, though we recognize how inconvenient this can be for customers.

Regarding star naming, our service is a symbolic and commemorative registration, which is clearly stated in our product descriptions and terms. Many customers choose it as a sentimental gift rather than an official astronomical designation.

Your feedback is important to us and will be shared internally as we continue to improve transparency and presentation.

Kind regards,
Your Galaxieregister Team

Vurdert til 1 av 5 stjerner

I bought this and never received it

I bought this and never received it. I’m definitely disappointed and couldn’t find who to contact to get the star and the stuff that went with it.

7. januar 2026
Anmeldelse skrevet uten oppfordring
Logoen til Star Naming

Svar fra Star Naming

Hello,

Thank you for your message. Unfortunately, since this review was left without any order details, we’re unable to locate your purchase directly. It’s possible that there was a typo in the email address used during checkout, which could be why the order confirmation and documents didn’t reach you.

Please visit our shop and use the “Contact” option in the top navigation. There, simply provide your order number, the email address used for the order, or the full name entered during checkout. Our support team will get back to you within 24 hours and make sure your issue is resolved and you receive what you ordered.

Kind regards,
Star-Naming Team

Vurdert til 3 av 5 stjerner

Still haven’t got my items yet it said…

Still haven’t got my items yet it said 4-5 business days and it’s been 2 weeks

25. desember 2025
Logoen til Star Naming

Svar fra Star Naming

Hello,

Thank you for your message. We’ve checked your order and can confirm that you selected the Basic package with digital delivery only. This means no physical items are shipped.

A confirmation email with the download link was sent to the email address used during checkout within about 10 minutes after the order was placed. Please make sure to check your inbox as well as your spam/junk folder.

If you’d like to receive a physical package, your order can of course be upgraded at any time. Our support team will be happy to assist you with that if needed.

Kind regards,
Star-Naming Team

Vurdert til 5 av 5 stjerner

Absolutely love being able to name star…

Absolutely love being able to name star after my sister who passed away, this is 3d star I have got, the others was best friend who passed away and is for my father who passed away, I am happy with all 3, very easy to navigate on site, love being able to chose style and font,

26. desember 2025
Vurdert til 2 av 5 stjerner

Nothing went wrong

Nothing went wrong, however I now have the funds to have a packet mailed to me physically and I didn't know if it how to do so

30. desember 2025
Logoen til Star Naming

Svar fra Star Naming

Hello,

Thank you for your message. If you’d now like to receive a physical package, you can easily do so. In your order confirmation email, you’ll find a link that allows you to upgrade to the Physical Plus Package.

If you can’t find the link or need any help, please feel free to contact our customer support with a short message. They’ll be happy to assist you.

Kind regards,
Star-Naming Team

Vurdert til 5 av 5 stjerner

The package arrived in a timely manor…

The package arrived in a timely manor and my 9 year old great granddaughter was thrilled- she asked for a telescope last year so this fit in well. When printed off I had it laminated and made a nice gift. I like to add bible verses to attest to Gods creation ⭐️🥹

1. desember 2025
Vurdert til 1 av 5 stjerner

#73534 they refuse to refund me

#73534 they refuse to refund me

24. desember 2025
Logoen til Star Naming

Svar fra Star Naming

Hello,

Thank you for your message. Order #73534 was processed and delivered within the stated timeframe. As outlined in our terms, personalized and digital products are excluded from the right of withdrawal, which is why a refund is not possible in this case.

That said, if there are any issues with your star, if you would like a different name, or if you prefer a different design, we’ll be happy to help and adjust this for you. Please contact our support team so we can take care of it for you.

Kind regards,
Star-Naming Team

Vurdert til 5 av 5 stjerner

This is just an amazing way to let…

This is just an amazing way to let people you know you love them. I purchased 5. Every single one of the recipients was rendered speechless and a few years. As a sky watcher/lover I don't know how I didn't know about this sooner

23. desember 2025
Vurdert til 2 av 5 stjerner

From where i am i can't see me star at…

From where i am i can't see me star at night.. it is below the horizon. Maybe its because of the time of the year? I hope so because if not, it is unfortunate i wont be able to locate my star at night. Also i paid to have the package by the mail and when i got it, it was all destroy. Probably the company that delivered fault..

14. desember 2025
Logoen til Star Naming

Svar fra Star Naming

Hello,

Thank you for your message. Yes, star visibility does depend on the time of year and your location, so it’s completely normal that a star may be below the horizon during certain seasons and visible at other times.

We’re very sorry to hear that your package arrived damaged. If you contact our support team, we’ll be happy to send a free replacement as a gesture of goodwill, as damage can unfortunately occur during shipping.

Please don’t hesitate to reach out—we’ll make sure this is resolved for you.

Kind regards,
Star-Naming Team

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

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Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

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