Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

I've had a great results over the years of working with the various 3d printers(Sv05, Sv07, Sv08's), filaments and filament dryers. Most issues I've had were user errors. I can't complain about their... Vis mer

Vurdert til 5 av 5 stjerner

Sovol printers have always been a pleasure to work with. My first was a Sovol SV06, which was leagues better to work with than my old anet printer. I currently have a Sovol Zero, and it has been givin... Vis mer

Vurdert til 5 av 5 stjerner

I bought my sovol sv06 ace second hand, however everything worked perfectly!this was the first printer I've owned that worked with klipper and my god the speed difference to marlin is phenomenal! My... Vis mer

Vurdert til 1 av 5 stjerner

wont provide support for Sovol SV06 Plus because i bought it from their Amazon store. not to mention this printer is complete garbage it fails almost every print no matter the settings. and they dont... Vis mer

Informasjon om virksomheten

  1. Skriver- og skannerbutikk

Opplysningene stammer fra ulike eksterne kilder

Find high quality 3D Printers, its parts accessories and filaments at Sovol. We offers the affordable price, free shipping and top rated customer service.


Kontaktopplysninger

3,7

Middels

TrustScore 3.5 av 5

95 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 75 % av de negative anmeldelsene sine

Bruker vanligvis over én måned på å svare

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Purchased a pair of SV07 and SV08

I recently purchased a pair of SV07 Plus's and another pair of SV08's. I was extremely pleased with the whole experience. Ordering and the time it took to receive was excellent. I am very pleased with the printers. All are functioning perfectly and being Klipper based makes them dramatically more functional than other proprietary OS's. I did videos on both printer styles and will be posting my observations on Youtube. I love Sovol and think they are really doing it right.

Jeff Stuckey

4. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

The SV08 is a great printer!

The SV08 is a great printer for a affordable price. The Support of Sovol was nice and they where quick to replace parts that where improved after the initial launch. I appreciate the innovation. Keep up the good work!

30. november 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 4 av 5 stjerner

Good brand at a very good price

These are a up and coming brand that in my opinion will rival many of the more expensive branded printers. Easy to set up and and have running in less then 30 mins on most of the branded printers. Aftercare is absolutely brilliant with the occasional issue I've had and replacements have been sent out as quick as possible

25. oktober 2024
Vurdert til 3 av 5 stjerner

SV04 IDEX printer purchase

I purchased the SV04 IDEX printer. The printer did not work out of the box and I was not able to complete a print. The extruders would wander off and then return or crash into one another. I sent a support request and they answered very quickly (next business day.) They suggested flashing the firmware and sent the latest version. This solution worked and the printer works fine now. I would have flashed the firmware before contacting the company, but the version of the firmware on the website was 1.1.0, older than the version on the printer I bought and older that the one that sent by the company (1.1.4). I would suggest they update the firmware on the website, but other than that I was happy with the quick reply to fix the problem.

25. oktober 2024
Vurdert til 1 av 5 stjerner

***THE MACINE IS SHOOTING SPARKS*** I…

***THE MACINE IS SHOOTING SPARKS*** I have a lightly used machine I bought brand new. It just stopped working. I've been trying to resolve the issue with Sovol, but they just keep passing me to a different person to deal with. At this point the only thing more pathetic than the printer itself is the people who work at Sovol!

1. oktober 2024
Anmeldelse skrevet uten oppfordring
Logoen til Sovol 3d

Svar fra Sovol 3d

This is incredibly serious, and I'm deeply sorry. A machine shooting sparks is a safety hazard, and being passed between people instead of getting immediate help is unacceptable.

I apologize, and I'm sorry we let you down.

Vurdert til 4 av 5 stjerner

Amazing after sales service

Delivery estimates were not met initially, and lead time on certain accessories is too long, but after-sales service has been amazing. Their support has always responded in the promised 1 business day and when I had a part break on my printer they sent me a replacement free of charge.

25. september 2024
Vurdert til 3 av 5 stjerner

They badly failed me at the beginning

They badly failed me at the beginning. I had preordered in the first 5 minutes, waited two weeks to to supposed launch, and then learned I had to wait an additional month for my order to be shipped even though people who ordered a month after me began to get theirs first. Even Europe got theirs first, and it launched a month after my order should have arrived. I bailed at that point due to that and some issues with the printer others had at launch. Now, 4 months later, I got one, and it works very well after some adjustment of things that were supposed to be automatic. It's a good printer and worth upgrading.

1. oktober 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

I have been very happy with my…

I have been very happy with my purchase, it works as described I just need to increase my knowledge of 3d printing. This was my first 3d printer and had little difficulty getting it setup and running. Fine tuning will take me some time but I believe there's a steep learning curve

27. september 2024
Vurdert til 1 av 5 stjerner

Just a big run-around

Received laser, easy set up and worked immediately... yay... thus ends the good part. within a few days it stopped working. I contacted support, they said they wanted a video and then didn't respond until the next day. Then they told me new video... and another day... then they told me to try what I said I had already done... I have no idea where it ends, but I contacted a lawyer today to actually resolve things

In the end, I took the loss. Sovol3d can go to Hades.

P.S. Using an A.I. to respond (literal years later) does nothing positive for your credibility.

3. september 2024
Anmeldelse skrevet uten oppfordring
Logoen til Sovol 3d

Svar fra Sovol 3d

I'm truly sorry. A product that stops working within days is frustrating enough, but being sent in circles with delayed, repetitive support makes it so much worse. No one should feel they have to involve a lawyer to get a resolution. We failed you, and I apologize.

Vurdert til 1 av 5 stjerner

Very poor customer service and scammers with refunds.

This company sent me a broken 3D printer. It was defective out of the box. I initially requested to return the printer. They insisted on sending me parts and having me attempt to fix the printer. After two months of emails back and forth and multiple parts shipments, they gave up and told me to return the printer. They refuse to give me a full refund for the initial purchase because they won't refund the initial $50 shipping fee since they can't get a refund from UPS.

2. juni 2024
Anmeldelse skrevet uten oppfordring
Logoen til Sovol 3d

Svar fra Sovol 3d

I'm sorry. You received a defective printer, spent two months trying to make it work with parts we sent, and then were told to return it—only to be denied a full refund over the original shipping fee. That's not right, and I apologize for how we handled this

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