I've had a great results over the years of working with the various 3d printers(Sv05, Sv07, Sv08's), filaments and filament dryers. Most issues I've had were user errors. I can't complain about their... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Sovol printers have always been a pleasure to work with. My first was a Sovol SV06, which was leagues better to work with than my old anet printer. I currently have a Sovol Zero, and it has been givin... Vis mer
I bought my sovol sv06 ace second hand, however everything worked perfectly!this was the first printer I've owned that worked with klipper and my god the speed difference to marlin is phenomenal! My... Vis mer
wont provide support for Sovol SV06 Plus because i bought it from their Amazon store. not to mention this printer is complete garbage it fails almost every print no matter the settings. and they dont... Vis mer
Informasjon om virksomheten
Opplysningene stammer fra ulike eksterne kilder
Find high quality 3D Printers, its parts accessories and filaments at Sovol. We offers the affordable price, free shipping and top rated customer service.
Kontaktopplysninger
Jincheng garden, Dalang road, Longhua new district, 518000, Shenzhen, Kina
- +8675521074700
- info@sovol3d.com
- sovol3d.com
Har svart på 75 % av de negative anmeldelsene sine
Bruker vanligvis over én måned på å svare
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Purchased a pair of SV07 and SV08
I recently purchased a pair of SV07 Plus's and another pair of SV08's. I was extremely pleased with the whole experience. Ordering and the time it took to receive was excellent. I am very pleased with the printers. All are functioning perfectly and being Klipper based makes them dramatically more functional than other proprietary OS's. I did videos on both printer styles and will be posting my observations on Youtube. I love Sovol and think they are really doing it right.
Jeff Stuckey
Support was good and quick despite the…
Support was good and quick despite the time difference. I just wish QC had been better so the printer accessory hadn't failed a day after I received the printer
Great costumer service
Just from the first moment I have dealt with this costumer service it was a fluid nice quickbr espons and solution.
The SV08 is a great printer!
The SV08 is a great printer for a affordable price. The Support of Sovol was nice and they where quick to replace parts that where improved after the initial launch. I appreciate the innovation. Keep up the good work!
Sov8 is the best printer i own…
Sov8 is the best printer i own fantastic printer i have two bamboo x1 carbon
One anycubic one super racerflsun one voron2.4 two flashforge printers
And in the near future i will purchase another sov8 thanks
Good brand at a very good price
These are a up and coming brand that in my opinion will rival many of the more expensive branded printers. Easy to set up and and have running in less then 30 mins on most of the branded printers. Aftercare is absolutely brilliant with the occasional issue I've had and replacements have been sent out as quick as possible
SV04 IDEX printer purchase
I purchased the SV04 IDEX printer. The printer did not work out of the box and I was not able to complete a print. The extruders would wander off and then return or crash into one another. I sent a support request and they answered very quickly (next business day.) They suggested flashing the firmware and sent the latest version. This solution worked and the printer works fine now. I would have flashed the firmware before contacting the company, but the version of the firmware on the website was 1.1.0, older than the version on the printer I bought and older that the one that sent by the company (1.1.4). I would suggest they update the firmware on the website, but other than that I was happy with the quick reply to fix the problem.
Like them very much, I order there often
Fast delivery, best prices, good quality in hardware. Horrible quality in software.
Great contact to aftersales customer support.
The shipping was very very slow for the…Very very slow shipping for my sv08 bed
The shipping was very very slow for the bed. They did not ship till I asked if they were ever going to ship it. Almost 2 months

Svar fra Sovol 3d
***THE MACINE IS SHOOTING SPARKS*** I…
***THE MACINE IS SHOOTING SPARKS*** I have a lightly used machine I bought brand new. It just stopped working. I've been trying to resolve the issue with Sovol, but they just keep passing me to a different person to deal with. At this point the only thing more pathetic than the printer itself is the people who work at Sovol!

Svar fra Sovol 3d
Replacement parts sent quickly
Accidentally fried the tool-head adapter board on the SV08. After emailing support, I had a replacement shipped to me in 9 days. From China to US to me in 9 days is fairly impressive.
Amazing after sales service
Delivery estimates were not met initially, and lead time on certain accessories is too long, but after-sales service has been amazing. Their support has always responded in the promised 1 business day and when I had a part break on my printer they sent me a replacement free of charge.
They badly failed me at the beginning
They badly failed me at the beginning. I had preordered in the first 5 minutes, waited two weeks to to supposed launch, and then learned I had to wait an additional month for my order to be shipped even though people who ordered a month after me began to get theirs first. Even Europe got theirs first, and it launched a month after my order should have arrived. I bailed at that point due to that and some issues with the printer others had at launch. Now, 4 months later, I got one, and it works very well after some adjustment of things that were supposed to be automatic. It's a good printer and worth upgrading.
I have been very happy with my…
I have been very happy with my purchase, it works as described I just need to increase my knowledge of 3d printing. This was my first 3d printer and had little difficulty getting it setup and running. Fine tuning will take me some time but I believe there's a steep learning curve
Schnell in geliefert gut verpackt alles…
Schnell in geliefert gut verpackt alles Bestens
Super fast delivery
Just a big run-around
Received laser, easy set up and worked immediately... yay... thus ends the good part. within a few days it stopped working. I contacted support, they said they wanted a video and then didn't respond until the next day. Then they told me new video... and another day... then they told me to try what I said I had already done... I have no idea where it ends, but I contacted a lawyer today to actually resolve things
In the end, I took the loss. Sovol3d can go to Hades.
P.S. Using an A.I. to respond (literal years later) does nothing positive for your credibility.

Svar fra Sovol 3d
Very poor customer service and scammers with refunds.
This company sent me a broken 3D printer. It was defective out of the box. I initially requested to return the printer. They insisted on sending me parts and having me attempt to fix the printer. After two months of emails back and forth and multiple parts shipments, they gave up and told me to return the printer. They refuse to give me a full refund for the initial purchase because they won't refund the initial $50 shipping fee since they can't get a refund from UPS.

Svar fra Sovol 3d
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