Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Snug has been very supportive, very good communication and always doing their best. My partner and I have recently been approved for a place we now call home and it’s all thanks to Snug. I would defin... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Absolutely dreadful platform for residential rental applications. Kept coming up with an error that my address history was incorrect ("Incomplete information: must match format "date""), even though I... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

The snug app would be the worst application app we’ve come across. Almost impossible to upload files without having to attempt multiple times. Requiring 100 points and having Drivers License, Medica... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Snug has honestly made the whole rental application process feel smoother than my morning coffee. For once, I didn’t feel like I needed a PhD in paperwork or a week off work to apply for a house.... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Leasing

Skrevet av virksomheten

Snug is reimagining the renting experience to lower costs, improve efficiency and empower renters, owners and managers. Find & rent a home faster on Snug.


Kontaktopplysninger

3,7

Middels

TrustScore 3.5 av 5

234 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 93 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

Scam Alert!

Snug was difficult to navigate & much of it not relevant. Some buttons didn't work. However, most alarming is that I discovered that a property I was interested in on realestate.com.au was actually a scam ad! The "company" wouldn't make any way to view said property but instead sent enquirers to Snug to fill out an application. I was suspicious so I started investigating & found that this "company" was linked to several others that all magically seemed to have the same agents working for them (same photos) & this property listed but when I tried to phone the number, couldn't get through, just a recorded message. I finally phoned another number that I did get to speak to someone but it came up as a totally different company (not listed on ASIC) than what was previously advertised. After explaining the situation, the person said that the "agent" in the ads (multiple ads across many legitimate RE websites), used to work for previous said "company" but had only started with them 2 days earlier & when I said the property address, was told that property is not listed with them but it was advertised with the same "agent" (that they just admitted started working for them) with their phone number & the previous "company" name on the same ad, not this new name. On researching the ABN/ACN numbers, it listed this "company" as having up to 15 different business names & trading names that were regularly added to or removed, over a number of years (the company where I was able to reach via phone was not listed). The woman on the end of the phone started to sound very nervous when I suggested that this sounded more & more like a scam. On another website I discovered that this property had actually been rented out last year! This needs to be more closely regulated!! Totally disgusting!

4. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Filling in my details was a breeze—so…

Filling in my details was a breeze—so intuitive and undoubtedly secure. Every step, from booking the inspection to receiving the keys, was carefully managed. Thank you, Snug, for helping me find a place I’m proud to call home.

5. november 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Thanks for your lovely review Gabriel!

Vurdert til 5 av 5 stjerner

Thank you

I am pregnant with twins so to be accepted was such a relief for me and my partner. The application through snug was a smooth and easy process, I found it to easy apply on my phone on the go if needed as well.

28. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Love to hear that Meg! Glad that things are working out for you and your gorgeous family

Vurdert til 5 av 5 stjerner

Perfect platform

Very easy to apply, user friendly. Thanks for providing this facilities.

24. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Thanks Hamed! Glad to hear that :)

Vurdert til 5 av 5 stjerner

Snug Application Process was Hassle Free

Relocating from Sydney looking for properties and completing applications provided by a variety of apps was
a stressful time. We found the Snug application and application follow up process to be the most expedient and hassle free. A helpful chat line too.

11. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Thank you for your kind words! We're thrilled to hear that Snug made your relocation easier and that you found our application process and chat support helpful.

Vurdert til 4 av 5 stjerner

Easy to navigate and enter information…

Easy to navigate and enter information both from the dashboard and initial search.
A little glitchy when trying tp update existing information in particular I found it hard to update my income.

8. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Thanks for your lovely review! We will let the technical team know and resolve these issues.

Vurdert til 5 av 5 stjerner

It was very convenient and helpful to…

It was very convenient and helpful to rent the best apaprtment. the process was so neat and exact on time.

Thank you so much

8. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Thanks Heawool for your wonderful review! Much appreciated.

Vurdert til 5 av 5 stjerner

Easy to keep up to date

The best part is that it is very easy to keep your information up to date and the verification process is very straightforward so that neither the employer nor your references are constantly being bothered.

8. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Hi Altug, thanks for your lovely review!

Vurdert til 5 av 5 stjerner

Takes the stress out of applications

Having been in a long-term rental, arranged prior to the advent of online applications, Snug has taken much of the stress out of applying for properties. Having all our docs available for instant upload has been very appealing, I wish all agencies used Snig.
Snug is super user friendly - especially for those technologically challenged! - and has made applying for properties so much easier than expected.

3. oktober 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Thanks so much for your review Gemma!

Vurdert til 5 av 5 stjerner

Professional service

Had a incredible experience with the agents
Have been a great help

25. september 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Thank you for sharing your positive experience using Snug!~

Vurdert til 5 av 5 stjerner

The process for renting a property…

The process for renting a property either the help of Snug.com has been very helpful indeed. Everything was able to be done in the one place online… thank you Snug

24. september 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Hi June, we're thrilled that Snug could assist you in finding your new home. Thanks for sharing your experience!

Vurdert til 5 av 5 stjerner

Super easy!

Super easy and my application was a bit painful thanks to a recent breakup, so it was great to have plenty of free typing fields where I could explain things without having to separately email the agent.

24. september 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Glad that it worked out for you! Thank you very much for your feedback

Vurdert til 5 av 5 stjerner

Stand out with this detailed, easy application form!

The Snug form is very detailed. I appreciated the space to introduce myself, and to add a profile picture. After filling it out once, it’s easy to reapply for as many properties as I want.

23. september 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Thanks for your feedback, Helen! Happy to hear you found the Snug form detailed and easy to use.

Vurdert til 5 av 5 stjerner

My girlfriend and I were sceptical at first

My girlfriend and I were sceptical at first. Another rental lease agreement app and more information to fill out. However this was the best decision of our lives. We were told the rental market here was high competition however we’ve moved interstate - and within two days of us sleeping in an Airbnb we were successfully accepted to lease our new home in Cairns in the tropical Far North Queensland. We couldn’t be happier we chose to use snug.com!

6. september 2024
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Thanks for sharing your experience, Matthew! We're so pleased Snug could help you find your new home. Enjoy every bit of it!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv