Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Snug has been very supportive, very good communication and always doing their best. My partner and I have recently been approved for a place we now call home and it’s all thanks to Snug. I would defin... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Absolutely dreadful platform for residential rental applications. Kept coming up with an error that my address history was incorrect ("Incomplete information: must match format "date""), even though I... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

The snug app would be the worst application app we’ve come across. Almost impossible to upload files without having to attempt multiple times. Requiring 100 points and having Drivers License, Medica... Vis mer

Selskapet har svart

Vurdert til 5 av 5 stjerner

Snug has honestly made the whole rental application process feel smoother than my morning coffee. For once, I didn’t feel like I needed a PhD in paperwork or a week off work to apply for a house.... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Leasing

Skrevet av virksomheten

Snug is reimagining the renting experience to lower costs, improve efficiency and empower renters, owners and managers. Find & rent a home faster on Snug.


Kontaktopplysninger

3,7

Middels

TrustScore 3.5 av 5

234 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 93 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 48 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 4 av 5 stjerner

Our experience with Snug has been efficient and informative, but needs smoother workflow

Our experience with Snug has been generally positive. We were fortunate to be selected by our preferred property manager, and the application process through Snug was informative and detailed and more so than what we found through TenantApp. Personally, I still prefer applying directly via realestate.com.au or domain.com.au, but Snug has proven to be a helpful platform overall.

The reason for the 4-star rating, rather than 5, is due to some technical issues we encountered. There were instances where previously uploaded documents were removed or went missing from our account, even though there were no changes on our end. This caused delays, as our leasing agent had to ask us to resubmit and reapply, which added unnecessary time and effort on our part. It was also unclear at times whether we had been shortlisted for a property, which added to the uncertainty.

That said, we do appreciate the usefulness of the Snug Match Score feature and it gave us helpful insights into our application strength and where we stood among other applicants.

Overall, kudos to the Snug team for developing a helpful tool that assists both renters and property managers. With a few improvements to the technical side, it could be an even better experience.

2. juni 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Thanks so much for your thoughtful feedback, Ana! We're glad Snug was helpful overall, and we've noted the technical issues you raised — we're working to improve the experience and really appreciate your insights.

Vurdert til 5 av 5 stjerner

Highly Efficient and User-Friendly Platform

I was pleasantly surprised by the service – even though I wasn’t familiar with the platform beforehand, the entire process was user-friendly, efficient, and very well-organized. The website is intuitive and easy to navigate, and the communication with the rental company was excellent – transparent, reliable, and efficient.

29. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Hi Mayan, thanks for taking the time to share your positive experience on Snug.

Vurdert til 5 av 5 stjerner

Fantastic, Easy to use and very helpful!

Snug is a great service to manage and find properties to rent your local area, I moved from the UK to Sydney and managed to find a home in under 3 weeks of being here through Snug.

It monitors all your activity and property interests fantastically and it is easy to track any applications you have started or submitted.

They also send you property recommendations that suit what you are looking for based off what you have previously viewed and then once you have applied they send helpful tips through the process to help you with your move.

I would highly recommend to anyone looking for a new home.

28. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Thanks for the positive review, Chris! We're so pleased to see you enjoyed your experience on Snug. Enjoy your new home!

Vurdert til 5 av 5 stjerner

Made it incredibly simple and…

Made it incredibly simple and straightforward to apply for properties. Would highly recommend

20. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Thanks for the positive review, Charli! We're so pleased to see you enjoyed your experience on Snug.

Vurdert til 5 av 5 stjerner

Great services

Great services

1. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Hi Twalker, thanks for taking the time to share your positive experience on Snug!

Vurdert til 4 av 5 stjerner

Experience using Snug App !

Great experience but some functionality within the app needed improvements !

3. mai 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Hi Valen, thank you for sharing this insightful feedback with us. We're on a mission to make renting easier and we're continually using renter feedback to optimise their experience on Snug.

Vurdert til 5 av 5 stjerner

All I can say about this app the best…

All I can say about this app the best app ever , easy and simple to use, I recommend this app the most popular app ever here .....

22. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Thank you so much Siosiua! We're glad you’re loving the app.

Vurdert til 1 av 5 stjerner

Snug itself is rediculous

Snug itself is rediculous, why would anyone want to see houses they didn't get from 4 years earlier please delete . Also why would anyone want the unsuccessful rentals to be front and centre every time they log in ? Should atleast have a delete option and should be very easy to update email address also.

1. april 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Hi SB, thank you for taking the time to share your feedback. We're on a mission to make renting easier and we're continually using renter feedback to optimise their experience on Snug. We will pass this onto our product team. Please feel free to reach out to our support team if we can help further at this stage. Thank you, Snug Team.

Vurdert til 1 av 5 stjerner

It's awful and very dodgy

It's awful. Save everyone a headache and use 2Apply. It's terrible to use, clunky, full of errors, and poorly put together. Also it's extremely dodgy, constantly trying to sell you crap that you have to actively opt out of and untick boxes otherwise you get signed up to telemarketing and having your data sold. The match score also goes up if you offer more rent, which is borderline illegal.

16. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Hi Michael, sorry to hear about your experience with Snug. Our mission is to streamline the rental application process and we try to remove unnecessary information as well post contextual questions and use faster pre-fill. We welcome product feedback via our support channel and we'll continue to optimise the renter experience. Thanks for taking the time to let us know.

Vurdert til 4 av 5 stjerner

Winner of $25 weekly prize!

It took a little while to get the uploads right, but once applied, the real estate had literally everything they needed to process my application within 24 hours! It was a seamless process that ended in a big win for me! I got my favourite place and am looking forward to calling it home 🥰

14. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Hi Michelle, thanks for taking the time to share your positive experience on Snug. Enjoy your new home!

Vurdert til 4 av 5 stjerner

The application process went smoothly

The application process went smoothly, and I believe the system works well. However, I found the form to be quite lengthy and detailed. It would be great if the process could be streamlined a bit to make it quicker and easier to complete. Overall, I appreciate the thoroughness, but a more user-friendly experience would be beneficial.

14. mars 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Thanks for the positive review! We're so pleased to see you enjoyed your experience on Snug. Our mission is to streamline the rental application process and we try to remove unnecessary information as well post contextual questions and use faster pre-fill. We welcome product feedback via our support channel and we'll continue to optimise the renter experience.

Vurdert til 5 av 5 stjerner

Very easy to add details and join…

Very easy to add details and join applications. Takes away the stress of having to do an application every single time we apply for a house.

30. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Thanks for the positive review, Michelle! We're so pleased to see you enjoyed your experience on Snug.

Vurdert til 5 av 5 stjerner

The process was easy and…

The process was easy and straightforward.

16. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Thanks for the positive review, Raylene! We're so pleased to see you enjoyed your experience on Snug.

Vurdert til 5 av 5 stjerner

Easy format for filling

Easy format for filling. Regular updates when someone completes a referral check. Makes it so much simple to keep track.

16. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Hi Fatema, glad you found it easy to use! Thanks for your feedback.

Vurdert til 5 av 5 stjerner

Snug as a bug in a rug in my new house

The process with snug was easy and communication being automatic meant that I didn't have to wait for calls all the time. I don't know why all real estate agents don't do this and this would be a great process for applying for jobs also! One application and I successfully got the house I needed

15. januar 2025
Anmeldelse skrevet uten oppfordring
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Svar fra Snug.com

Thanks for sharing your positive experience Adrian!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv