Skullcandy (EU) Anmeldelser 

218
•
TrustScore 2.5 av 5

2,6

Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 1 av 5 stjerner

Reclamacion 10082634353. He comprado unos cascos hace 2 meses y ya no funcionan. Y ademas no lo he usado mucho. Basicamente, solo se pueden abrir reclamaciones, no comunican, no hay email. Lo unico qu... Vis mer

Vurdert til 5 av 5 stjerner

Es war ein längerer Chat, aber zuerst der Chat assistant hatte mir bereits beim Versand geholfen, und anschließend Mark im Support für die weitere Retoure Abwicklung und der Rückerstattung. Es hatte... Vis mer

Selskapet har svart

Vurdert til 1 av 5 stjerner

Product binnen skullcandy psh anc, dramatisch slecht geluid ook met bijstellen via de app zeer mager geluid. Mijn oude ear in "vert" van skullcandy uit 2020 was daarentegen wel goed. Probeer het ter... Vis mer

Selskapet har svart

Vurdert til 2 av 5 stjerner

Heb de ANC2 gekocht voor 189 euro bij een audio speciaalzaak in Sittard. Geluidskwaliteit in de verste verte geen hifi. En dat had ik wel verwacht voor die prijs. Blijkbaar betaal je voor... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Elektronikk og teknologi

Skrevet av virksomheten

Skullcandy makes the sickest headphones, earphones & portable speakers on the market. Hear the difference today.


Kontaktopplysninger

2,6

Under middels

TrustScore 2.5 av 5

218 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen tidligere historie av å be om anmeldelser

Denne virksomheten har ikke oppfordret kundene i det siste, og anmeldelser er derfor kanskje ikke representative

Har svart på 78 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av én uke

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

2,6

Alle anmeldelser

(218)

98 anmeldelser i de siste 12 månedene

Skriv en anmeldelse
Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

The best brand

The headphones were delivered pretty fast, their sound quality is very good.
For 130€ these headphones are absolutely worth it.

26. august 2024
Anmeldelse skrevet uten oppfordring
Logoen til Skullcandy (EU)

Svar fra Skullcandy (EU)

Ale, we really appreciate you taking the time to review Skullcandy. Keep on rockin'.

Vurdert til 5 av 5 stjerner

Overall fantastic company

I've been using there company for years. Ever since I bought my first pair of wired eaarbuds, I've never turned back. The quality they have in there products is absolutely amazing. I've recently bought the Rail ANC. They are one of the best wireless earbuds I've ever worn. The comfort, the size, sound quality and even the active noise canceling. Flying on planes is so much easier as it shuts out all the low end heavy noise from the engines to baby's crying and yet you can still hear a small bit ( little to nothing) it also has a feature to hear the outside world while still listening to your favourite tunes. It's not the products it's the customer services too. They are amazing and will sort you out very quickly. They have sorted me out in the best ways when I did have problems (which were very uncommon). Overall the company is fantastic, the products and customer service.

12. august 2024
Anmeldelse skrevet uten oppfordring
Logoen til Skullcandy (EU)

Svar fra Skullcandy (EU)

Colm, thank you so much for sharing. Your story is truly inspiring. Keep on rockin' Skullcandy!

Vurdert til 5 av 5 stjerner

Amazing customer support

Amazing customer support, had enquired about replacement pads on a much loved and much used Crusher wireless. Unfortunately, there’s no separated but customer support offered me a generous reduction on my next store purchase.

2. august 2024
Anmeldelse skrevet uten oppfordring
Logoen til Skullcandy (EU)

Svar fra Skullcandy (EU)

Darrell, thank you for sharing your review with us. Keep on rockin' Skullcandy!

Vurdert til 4 av 5 stjerner

SLYR PRO

it would be 5 star, I just love SkullCandy !!
for years I am a long time fanboy, but I havent won't an newer models for at least 7y or so..
Got th new Xbox (Finally) and to make sure I wasn't a lain in the ass with my sound for my wife and kids, I bought the new SLYR PRO

I couldn't wait but there it was! I happily spend the box and found out there was a wrong product inside the correct box..

haha how

it took a wile to get it true the service desk and got the help I needed. I wish this could have been a quicker responds. I had to send pictures 3times.

but, at the end it all went ok,
after verifying the problem, it was solved within a day.

I got a product recall and it was picked up for delivery, paid and all.
(with some you need to send it on your own cost and try to get a refund, so that made the "refund-progress" better, thnx)
they received notice of my shipment, they shipped the correct order immediately.

Finally I had my PRO, whoop-whoop

the sound is amazing, I hear stuff in games I dint really notice before.

love it!!

8. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til Skullcandy (EU)

Svar fra Skullcandy (EU)

Hey Björn, thanks for taking the time to leave your feedback! We are always happy to help, thanks for rockin' with us and being a part of the Skullcandy family

Vurdert til 1 av 5 stjerner

Keine Reaktion, keine Rückerstattung durch Scullcandy

1 Monat nach Rücksendung der Kopfhörer eine Empfangsbestätigung des Unternehmens bekommen. Nach 1 weiteren Monat und mehreren Anfragen per Mail, wann ich mein Geld zurück bekäme, keine Reaktion. Nach Einschalten von PayPal keine Reaktion von Scullcandy auf deren Anfrage. Dank Käuferschutz mein Geld zurück bekommen! Erstaunlich unseriöses Verhalten für eine eigentlich bekannte Marke!

15. juni 2024
Anmeldelse skrevet uten oppfordring
Logoen til Skullcandy (EU)

Svar fra Skullcandy (EU)

Vielen Dank für Ihr Feedback! Wir sind immer auf der Suche nach Verbesserungsmöglichkeiten und freuen uns, dass Sie sich die Zeit genommen haben, uns Ihre Meinung mitzuteilen. Es tut uns sehr leid, dass Sie mit Ihren Skullcandy-Kopfhörern keine guten Erfahrungen gemacht haben. Wir hoffen, dass Sie in Zukunft auch unseren anderen Produkten eine Chance geben werden!

Vurdert til 5 av 5 stjerner

I had a wonderful customer service…

I had a wonderful customer service experience. They provided me with a shipping address for warranty purposes, and I have since received a new pair of Crusher ANC 2.

28. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til Skullcandy (EU)

Svar fra Skullcandy (EU)

Thank you for the positive feedback, we are always happy to help! If you ever have any concerns or questions in the future please don't hesitate to reach back out! Have a great day and thanks for being a part of the Skullcandy family!

Vurdert til 4 av 5 stjerner

Great Customer Service - Questionable Quality of Goods

I’ve had my skullcandy crusher evos for just under a year and have loved them, up until they stopped working. I spoke with some team members and currently have a replacement pair being sent to me. I really appreciated the care that the people who were talking to me and sorting this out, but wonder what may have caused my headphones of less than a year to suddenly stop working. Nonetheless I’ve been compensated for the fault and am very grateful overall, docked a star for the lifespan of the headphones

24. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til Skullcandy (EU)

Svar fra Skullcandy (EU)

Thanks for reaching out, we are happy to hear our customer service agents were able to help you out! If you have any further questions or concerns please don't hesitate to reach back out! We appreciate the support and thank you for being a part of the Skullcandy family!

Vurdert til 1 av 5 stjerner

Regarding customer service

I have purchased a pair of earbuds on the 9th of this month,at the time of writing the email its the 17th and I have still not recieved a email regarding shipping or anything of the sorts, I still do not know if my order was processed or not, the original email says it was not processed but the support team says it was, just a really bad customer support experience

9. mai 2024
Anmeldelse skrevet uten oppfordring
Logoen til Skullcandy (EU)

Svar fra Skullcandy (EU)

Thanks for your honest feedback, we always love hearing from our customers. I’m sorry to hear about your most recent experience. I really hope you’ll give us another try in the future - we ask that you reach out to our Customer Service Team. We would love to make this right for you! I know we can do better for you.

Vurdert til 1 av 5 stjerner

compre ZERO BOUNDARIES MAX PERFORMANCE

compre ZERO BOUNDARIES MAX PERFORMANCE, de un momento a otro su funda no volvo a darles carga, envié varios Email para pedir mi garantía pero nunca dieron respuesta a mis mensajes. NUNCA VUELVO A COMPRAR ESTA MARCA DE MALA CALIDAD Y PÉSIMO SERVICIO AL CLIENTE.

31. mars 2024
Anmeldelse skrevet uten oppfordring
Logoen til Skullcandy (EU)

Svar fra Skullcandy (EU)

Lili, lamentamos escuchar sobre tu última experiencia con Skullcandy. ¡Nuestra meta es tu satisfacción total! ¡Póngase en contacto con nuestro servicio de asistencia para mejorar tu experiencia! Apreciamos tu opinión.

Vurdert til 5 av 5 stjerner

I have to give a big shout out to…

I have to give a big shout out to Jerwin G, at support. Thank you for all your help and for being so helpful. I appreciate it so much and as I said I love my headphones so you made my day.
If you have any question or ever need help I hope you get you're help from Jerwig. 10 thumbs up..

13. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Ordered a pair of smokin true wireless…

Ordered a pair of smokin true wireless buds , received them today and fresh out the box the left ear bud was lifeless can’t get it to charge or get any life into it. Not ideal when you’re purchasing a brand new product from a big brand name like this , would expect it buying 2nd hand maybe but yeah highly disappointing.

6. februar 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 2 av 5 stjerner

Hice un pedido hace cosa de 1 semana o…

Hice un pedido hace cosa de 1 semana o más, y se supone que llegó el día 9 de enero a un punto de recogida cercano (cosa de la que no se me informó hasta hoy). Total que voy hoy a recogerlo y me doy cuenta de que falta uno de los dos productos que pedí. He estado buscando cómo contactar con ellos pero nada, no hay manera de poder hablar directamente con uno de sus trabajadores sobre el problema, solo me encuentro con un asistente en la página web que se bugea al contarle el problema, y un apartado de preguntas por el que no llegan a responderme.
Le doy dos estrellas porque al menos llegó uno de los auriculares que pedí xd.

11. januar 2024
Anmeldelse skrevet uten oppfordring
Logoen til Skullcandy (EU)

Svar fra Skullcandy (EU)

Hola Enrique, gracias por tus comentarios honestos, siempre nos encanta saber de nuestros clientes. Lamento que tus auriculares no hayan estado a la altura de tus expectativas. Le sugiero visitar nuestra página de garantía https://warranty.skullcandy.com/ y luego podremos ayudarlo más con su dispositivo. Tanto nuestros productos como nuestro servicio de atención al cliente tienen una reputación increíble y sé que podemos hacerlo mejor por usted.

Vurdert til 1 av 5 stjerner

No refund for faulty product

Bought wireless earbuds for a Christmas present for someone mid December. They were faulty and did not charge from the start. As Christmas was outside the 14 day return period by 2 days I wasn’t entitled to return and had to file a warranty claim for a replacement. I had to spend €30 on courier fees to ship them back myself. And now it Turns out the replacement is now out of stock and I have only been given a coupon on the website to buy something else which I do not want, not a refund. Very unhappy with the service. I was sold a broken product paid extra to return it and now I won’t even receive my money back. Faulty products should be entitled to a full refund if a replacement is not available. AI chat box just sends you in circles when you request help. UPDATE: contacted skullcandy on the 10th January and sent another email again, still awaiting a reply a week later. No resolution. Terrible customer service.

10. januar 2024
Anmeldelse skrevet uten oppfordring
Logoen til Skullcandy (EU)

Svar fra Skullcandy (EU)

Thank you for your feedback! We are always looking for ways to improve and appreciate you taking the time to provide your input. Please feel free to reach out to us at contact.skullcandy.com and we'd be happy to assist you in getting a new pair that functions properly.

Vurdert til 1 av 5 stjerner

The Skullcandy Indy ANC are absolute rubbish

The Skullcandy Indy ANC are absolute rubbish, they break after a couple of months, my left earbud keeps breaking and not charging all the time, I've tried all the methods but most of them just don't work.Stay away and don't buy earbuds from them as they're trash and keep breaking for no reason, poor quality product.

9. januar 2024
Anmeldelse skrevet uten oppfordring
Logoen til Skullcandy (EU)

Svar fra Skullcandy (EU)

Thanks for your honest feedback, we always love hearing from our customers.  I’m sorry that your headphones didn’t live up to your expectations and I’ve forwarded this feedback to our Quality Assurance team.  I really hope you’ll give us another try in the future - both our products and our customer service have an amazing reputation and I know we can do better for you.

Vurdert til 5 av 5 stjerner

Amazing support

21. desember 2023
Anmeldelse skrevet uten oppfordring
Logoen til Skullcandy (EU)

Svar fra Skullcandy (EU)

Thanks for reaching out, we are stoked to hear we were able to help you quickly! Have a great day and thanks for rockin' with us!

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv