Skullcandy (EU) Anmeldelser 

Bonjour ce n’est pas vraiment un avis mais j’ai commandé il y a trois semaines un article assez cher que je n’ai jamais reçu alors qu’ils me disent que c’est livré de plus je n’arrive pas à les contacter l’adresse email n’est pas valide est ce que vous auriez un contact à me donner ?

The communication was very fast, friendly, professional and reliable, thanks to Jerwin.

I got information for refund, travel bag and usage of coupon code.

Great service

Mi experiencia ha sido muy buena con el servicio de atención al cliente. Lo único ha sido que he tenido que preguntar yo por el estado de la reparación de los auriculares porque pone que es una semana y a la segunda semana ya pregunte y al momento me dieron un descuento para comprar otros iguales.

Ich hatte mir letztes Jahr im September die skullcandy Crusher evo gekauft und bis jetzt keine Probleme der bass hat mir einen hör schaden gegeben und sind richtig laut! Sowas habe ich noch nie gehört jeder ist immer so erstaunt, weil die Kopfhörer lauter sind als alle anderen Kopfhörer einzige was ich schade finde ist das die Farbe nach einer Zeit abgeht und darunter dann klares Plastik ist und kein matte und die Scharniere um die Kopfhörer zu drehen fühlen sich komisch an aber ansonsten bis jetzt keine Beschwerden und perfekte Kopfhörer haben sehr langen Akku mindestens eine Woche mit 2-3h Nutzung jede paar tage würde ich noch mal kaufen.

Thay answered my question what i was intrested in

I bought my skullcandy headphone in august, didnt like the product so i decided to return it, till this day i still havent received ANY money back. I sent an email, called with customer service and even chatted multiple times with them online via their website. Everytime they told me that i would get my money back within 3-5 bussines days, they told me that 5 times in the span of 2 months and till this day i still havent received a single penny! Dont buy a skullcandy product!

Extremely good service!! My original package was lost by UPS, which the Skullcandy customer service team immediately responded to and took responsibility for as soon as I contacted them about it. The communication was very quick, friendly and professional, and thanks to them I still ended up getting the product I ordered after all! They really went above & beyond, I would definitely recommend them to anyone :)

Very high quality every time ive purchased headphones from them, as well as great customer service (Shoutout to Rhyan B!), if youre looking for sturdy and high quality headphones, skullcandy is the place to go.

I just bought a product specifically the crusher evo I have no complaints.
I had a alittle problem with the delivery services and the customer service was helpful and informing.

No complaints overall 10/10 experience so far.

Best customer care experience ever! Also, I've been using a previous Skullcandy product for years, without any issues so far. Two good reasons for remaining a customer for some more years :)

The best customer service, thank you so very much and their headphones are incredibly powerful and awsome.

après 9 mois d'utilisation le casque ne se connectait plus en bluetooth.
remboursement en Bon d'achat de la valeur pour racheter un produit skullcandy.
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The products have been a mainstay in my daily audio life. I had a simple question regarding the compatability of cables for their headphones and the customer support agent was greatly courteous.

I don't get why you all don't have a good experience with the customer service. I can solve my problems with 'em.

It’s simply the best customer service experience so far. I bought a product, was using it for a couple of months and something went wrong. That was the reason for contacting the customer service, and they were immediately ready to help. In the meantime, we solved the problem, and I’m very satisfied with the product. I would recommend Skullcandy anytime.

Pierce F was a great Help to me very helpful and very nice 10/10

So far I have had good experiance with their products, however their support has not responded to me at all.

Update on the review below. In the meantime I have received a refund which is good. Thank you for that Skullcandy. Increased the rating. Still can't give more than two stars though because the headset didn't work. Am hesitant about ordering another headset because the returnproces isn't very transparant. Besides that I had to pay for the return costs because the warranty proces is equally not user friendly.

The headset ordered didn't function - wouldn't switch and/or wouldn't connect to my daughter's phone. Because I can't judge the quality of the headset for now the one star is for the return proces. Finding out how to return the headset wasn't easy. Returned the headset on the 21st of August. So far no news about a replacement or refund. Want to contact Skullcandy through email for an update. Have to go through some steps but get caught in a loop so can't actually send a message. Please make it simple to contact your company, preferably by phone. It seems as if you and other companies purposefully make it hard for costumers to return things by making the proces difficult.

Don’t get me wrong there’s nothing wrong with the products. In fact they’re the best in my opinion in terms of sound. But cmon delivery times are the main thing for me. Why choose UPS as your delivery company when they take weeks upon months to deliver a god damn package. Especially Finland. Choose a better delivery company to work with ASAP. Not once have I seen a good rating on Reddit. Simply because of the delivery times. On trust pilot I’d assume it’s bots that’s put 5 stars and not mention delivery times.