Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Firstly, I only received my order today and yet you have sent out this request 20 hours ago. I just think that you should align your algorithms to be sent once a person has received the order and ha... Vis mer

Vurdert til 5 av 5 stjerner

I’ll admit I was sceptical at first. We’ve all tried those cheap “scrunchie” exfoliators that were a fad — they worked for a bit but quickly became breeding grounds for bacteria and ended up doi... Vis mer

Vurdert til 5 av 5 stjerner

Love a good exfoliating cloth, until you try these you won’t know what soft skin feels like. I would highly recommend for face and body.

Vurdert til 1 av 5 stjerner

Placed an order and never received. Emailed them and they don't respond. I will be reporting this as fraud. Edit: 3/3/2026 - The response below is a lie. I have not been given a tracking number... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Leverandør av skjønnhetsprodukter
  2. Husholdningsbutikk

Skrevet av virksomheten

Sima was founded in 2020. Since it's establishment, Sima has committed to selling excellent home products. Using cutting-edge research, we bring you quality products that transform the home into a soothing oasis.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

112 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 76 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 1 av 5 stjerner

If I could put zero stars I would

If I could put zero stars I would. They auto ship. So beware they will charge credit card. I tried to cancel 48 hours before shipping to stop it. Nope they sent anyway. Now I have to wait and ship this crap back! Not worth $$. Customer service is horrible. My guess China is where this shit comes from. Buyer beware.

1. februar 2025
Anmeldelse skrevet uten oppfordring
Logoen til simabrand.com

Svar fra simabrand.com

Dear Barbara,

We are truly sorry to hear about your experience with our auto-ship program and customer service. We understand your frustration.

We would like to resolve this issue and make things right. Please email us at orders@simabrand.com so we can address your concerns directly and ensure your satisfaction.

Thank you,

The Sima Team

Vurdert til 2 av 5 stjerner

I recently ordered two pink shower…

I recently ordered two pink shower items for myself and a friend ( bank payment was taken out on the 30th of January),however, i have not had an e-mail to confirm my order or when i can expect my delivery etc.
I just need it confirmed that i have not been scammed by this company.
I would appreciate, some form of communication regarding my order please?

30. januar 2025
Anmeldelse skrevet uten oppfordring
Logoen til simabrand.com

Svar fra simabrand.com

Dear Heather,

We sincerely apologize for the lack of communication regarding your order. We understand your concern and want to assure you that we are here to help.

To resolve this issue and provide you with an update on your order, please email us directly at orders@simabrand.com with your order details. We will investigate immediately and provide you with the necessary information.

Thank you for bringing this to our attention.

The Sima Team

Vurdert til 1 av 5 stjerner

Don't Order this

I order December 2, 2024 for Xmas gifts, I haven't got any information for arrival yet. But the did send me a be patient message. Today is the 12/29/24.

2. desember 2024
Anmeldelse skrevet uten oppfordring
Logoen til simabrand.com

Svar fra simabrand.com

Dear Sherese,

Sorry for late answer, we saw this message only now. We are so sorry to hear about the significant delay with your order placed on December 2nd. We completely understand your frustration, especially since these were intended as Christmas gifts.

The holiday season created an unprecedented surge in orders, which unfortunately impacted our processing and shipping times. We sincerely apologize for the delay and the 'be patient' message, which clearly wasn't sufficient. We also deeply regret that we are only now responding to your review; we missed seeing your message, and that is unacceptable.

We understand this is far from ideal, and we want to do everything we can to make it right. Please contact us directly at orders@simabrand.com so we can investigate the status of your order and explore all possible solutions.

We value your patience and understanding.

The Sima Team

Vurdert til 5 av 5 stjerner

I am not the one to write many reviews but...

I am not the one to go and write many good reviews but this company EARNED that Big time! product quality is amazing! i bought the black exfoliating towel for the body and for the face and that was so amazing! since than i bought the pink for my wife and the gentle face towels and let me tell you, their product are top quality! customer service is great! replied to my questions very fast! and the delivery was super fast!
I would recommend them to every person!
Thank you Sima brand, keep up the good work!

27. desember 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Made in China

I'm a bit disappointed as this website claims these are Japanese but they are made and shipped from China

I have spent over £70 for products I could have gotten from temu for less than half that

8. juli 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

This company is a nightmare

This company is a nightmare. Do not buy these if you expect to return them. Have been going back and forth with a ton of emails for a few months just simply trying to get a return address. So far they have sent me FOUR different addresses. Insane and total chaos.

1. mai 2024
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Item missing from my order

Placed an order for 3 shower towels. I absolutely love them!! But my order also included a face exfoliator - a free gift - but this never arrived. I contacted Sima and they initially agreed to send the face exfoliator but 10 days later they emailed saying I should ‘check’ as their fulfillment team were saying that all of my items were in the package - but they weren’t!! Very disappointing. I am grateful to have received the items for which I had paid but would never risk ordering from this company again, might not be so lucky next time!

9. februar 2024
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv