Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon

For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon

Se hva andre synes

Vurdert til 5 av 5 stjerner

Firstly, I only received my order today and yet you have sent out this request 20 hours ago. I just think that you should align your algorithms to be sent once a person has received the order and ha... Vis mer

Vurdert til 5 av 5 stjerner

I’ll admit I was sceptical at first. We’ve all tried those cheap “scrunchie” exfoliators that were a fad — they worked for a bit but quickly became breeding grounds for bacteria and ended up doi... Vis mer

Vurdert til 5 av 5 stjerner

Love a good exfoliating cloth, until you try these you won’t know what soft skin feels like. I would highly recommend for face and body.

Vurdert til 1 av 5 stjerner

Placed an order and never received. Emailed them and they don't respond. I will be reporting this as fraud. Edit: 3/3/2026 - The response below is a lie. I have not been given a tracking number... Vis mer

Selskapet har svart

Informasjon om virksomheten

  1. Leverandør av skjønnhetsprodukter
  2. Husholdningsbutikk

Skrevet av virksomheten

Sima was founded in 2020. Since it's establishment, Sima has committed to selling excellent home products. Using cutting-edge research, we bring you quality products that transform the home into a soothing oasis.


Kontaktopplysninger

4,2

Bra

TrustScore 4 av 5

112 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har svart på 76 % av de negative anmeldelsene sine

Svarer vanligvis i løpet av 24 timer

Slik bruker virksomheten Trustpilot

Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.

Virksomhetene kan ikke betale for å skjule eller tilby belønning for anmeldelser på Trustpilot. Anmeldelser er meningene til individuelle brukere og ikke Trustpilot. Mer informasjon

Vurdert til 5 av 5 stjerner

Loving 65

I will be 65 this year. I have tried so many products to give me the smoothness and softness your product does. I love your products. They definitely make a difference for my skin. It would be great if you brought out a line of products for our skin as it ages. Most companies offer products for specific age groups which is great but we need products that nourish our skin so we can combat the signs of aging.

20. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Iove my Sima towel

Iove my Sima towel. This is now the only towel I will use when I bathe. My skin feels cleaner and smoother. I will continue ordering from your company. Your product's are awesome. Thank you.

8. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Exfoliation towel

I have not yet received my last order but I cans say that I love the principle of the soft exfoliation towel.
This is the reason for my second order.
I recommend it to everyone, the skin is so soft.

7. januar 2026
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

False Money Back Guarantee

I purchased 3 towels and received a free face towel. I was disappointed when I used the towel as I found it too gentle and did not feel that it exfoliate any skin. I contacted Customer Service and after a week, received a response saying I could get $10 refund and keep the towels.
I responded to Customer Service (Salia) stating that I wanted a full refund and dud not want to keep the towels. Customer Service responded by offering a 50% refund and to keep the towels.
My response was that I wanted my full refund as stated by their money guarantee. Customer Service responded that I could return the "unused towels in their original packaging" and receive my refund based on their inspection. I was to inform them of the tracking number. No offer was made for refunds on the cost of mailing as stated on their website in the Q&A section.
Just be aware when purchasing that their offer to try the towel and if not satisfied, you'll get your money back. They do not make refunds on opened/used products.

25. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Christmas gifts

I gave many of these as Christmas gifts they were all excited to use them and liked them very much.

25. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 5 av 5 stjerner

Great product

After I received my first order and I used the exfoliating towel in the shower I was hooked. I love that you can use it on your back without having to use another tool. The back scratcher side feels great and the exfoliating is wonderful.

17. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

I ordered 3 towels on December 3

I ordered 3 towels on December 3, as Christmas gifts. I promptly received a confirmation email with an order number and then received a second email with a tracking number. Looked like things were on track but then towels did not arrive and now order number and tracking number don’t work. I emailed the company twice with no response. Very disappointed with lack of customer service. .

23. desember 2025
Anmeldelse skrevet uten oppfordring
Logoen til simabrand.com

Svar fra simabrand.com

Hi Sue, We’re very sorry to hear about your experience and completely understand your frustration. This is definitely not the level of service we aim to provide, especially during the holiday season.

Please reach out to us at orders@simabrand.com
so we can look into this right away and make sure your order is resolved as quickly as possible.

Thank you for bringing this to our attention , we truly want to make things right.
The Sima team

Vurdert til 3 av 5 stjerner

Body scrub is great. Skin is soft after use

Body scrub is great.
Face scrub is rougher than I thought it would be

17. desember 2025
Anmeldelse skrevet uten oppfordring
Logoen til simabrand.com

Svar fra simabrand.com

Hi there,

Thank you for your feedback, we’re happy to hear you’re enjoying the body towel! For the face towel, it’s designed to provide gentle exfoliation, but we understand that texture preference can vary from person to person.

If you have any questions on how to use it more comfortably or would like tips for a softer exfoliation routine, feel free to reach out to us at orders@simabrand.com. We’re here to help you get the best experience possible.

Thank you again for sharing your thoughts!
The Sima Team

Vurdert til 4 av 5 stjerner

Everything was great

Everything was great. But at check out i didn't receive my 15% I think it was, discount. I notified u. Don't know if I ever got a small refund. But the product is great. My husband loves his and I gave one to each kids and grandkids

9. desember 2025
Anmeldelse skrevet uten oppfordring
Vurdert til 1 av 5 stjerner

Extreme disappointment

I have emailed your company twice asking for the rest of my order. I ordered and paid for 12 items and received 3. No one has responded to my emails. I would now like to return the 3 items received and get my full refund for my purchased 12 items but no one has even advised how I can return the 3 received. I’m very disappointed.

2. desember 2025
Anmeldelse skrevet uten oppfordring
Logoen til simabrand.com

Svar fra simabrand.com

Hi Susan, We’re very sorry to hear about your experience and completely understand your frustration. This is not the level of service we aim to provide, and we apologize for the inconvenience caused.

Please contact us at orders@simabrand.com
, and our team will make sure to resolve this for you as quickly as possible.

Thank you for bringing this to our attention: we truly want to make things right.

The Sima team

Vurdert til 5 av 5 stjerner

I love your products

I love your products so much that I have purchased the bath towel and facial towel for every member of my family as Christmas presents. I just received the body lotion and haven't used it yet but will soon!

16. desember 2025
Anmeldelse skrevet uten oppfordring

Dette er Trustpilot

Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.

Virksomhetene kan automatisk be kundene om anmeldelser, og disse blir bekreftet som faktiske opplevelser.

Lær mer om andre slags anmeldelser.

Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.

Lær om anmeldelsesprosessen på Trustpilot.

Her får du åtte tips om hvordan du skriver en god anmeldelse.

Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.

Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.

Ta en titt selv