Silverstone Anmeldelser 

Svar fra Silverstone

For 4 dager siden

Thank you so much for your lovely review. We’re delighted to hear that you had an excellent experience booking your F1 tickets and that Katie was able to make the process of exchanging your ticket for a Carer’s ticket and arranging disabled platform viewing straightforward.

It’s particularly great to hear that Katie was able to respond so quickly, especially on ticket release day, and provide the support you needed.

We’ll be sure to pass your kind feedback on to Katie. Thank you again, and we look forward to welcoming you to Silverstone!

Svar fra Silverstone

For 4 dager siden

Thank you for taking the time to leave a review. We’re pleased to hear that our team were able to resolve the issue with your F1 ticket purchase quickly and without any hassle.

We understand that mistakes can happen, and we’re glad we could help put things right for you. Thank you again for your feedback, and we hope you have a fantastic time at Silverstone!

Svar fra Silverstone

For 5 dager siden

Thank you for taking the time to share your feedback following the ELMS event. We are very sorry to hear that your experience fell short of the standard you have come to expect from Silverstone, particularly as you regularly attend events with us.

We are concerned to hear your comments regarding the crowding and crowd management on Saturday, and that you felt intimidated and that the situation became dangerous at times. We also apologise that the toilets were not maintained to the standard you would expect.

We are equally sorry to hear about your experience on Sunday when you were asked to leave the grandstand during the podium presentations. We appreciate how disappointing this must have been, particularly when you simply wanted to remain until the presentations had finished.

We are also sorry that you have not yet received a response to the feedback you submitted. This is not the level of service we aim to provide, and we will ensure your comments are shared with the relevant teams so that your concerns can be reviewed.

Thank you again for bringing this to our attention, and please accept our sincere apologies for the disappointment caused.

Svar fra Silverstone

For 4 dager siden

Thank you so much for taking the time to leave such a detailed review and for returning to Silverstone for both the 2025 and 2026 F1 events. We’re delighted to hear that our Customer Service team have consistently been quick and helpful, and it’s fantastic to know that Nicky was able to assist with your glamping booking so quickly. We’ll be sure to pass your lovely comments on to her!

We’re sorry to hear about the issue with the shuttle bus tickets after your accommodation plans changed. We appreciate how frustrating it is to be left with tickets you no longer need, and we’ll share your feedback with the relevant team for consideration.

It’s also great to hear your positive comments about the facilities and the improvements you noticed this year, particularly around the Landostand area. We appreciate your suggestions regarding additional seating and more shaded and covered areas, and will ensure these are shared with the relevant teams.

Thank you again for your continued support and for sharing such valuable feedback. We look forward to welcoming you back to Silverstone in the future!

Svar fra Silverstone

For 5 dager siden

Thank you for your lovely review. We’re delighted to hear that you found the application process quick and straightforward, and that our Accessibility Team provided excellent customer service.

We really appreciate you taking the time to share your feedback, and we’ll be sure to pass your kind comments on to the team. We look forward to welcoming you to Silverstone!

Svar fra Silverstone

For 5 dager siden

Thank you so much for your lovely review. We’re delighted to hear that our team provided such helpful customer service and were able to answer your enquiries and put your mind at rest.

We really appreciate your kind feedback and will be sure to share it with the team. We hope to welcome you to Silverstone soon!

Svar fra Silverstone

For 5 dager siden

Thank you so much for your wonderful review. We’re delighted to hear that the process, from requesting the Personal Assistant Form through to submitting your documents for a refund, was handled so quickly and smoothly.

It’s particularly lovely to hear your kind words about Sue. We’ll be sure to pass your feedback on to her, as we know she’ll be delighted to hear that her professionalism and support made such a positive difference.

Thank you again for taking the time to share your experience, and we look forward to welcoming you to Silverstone!

Svar fra Silverstone

For 5 dager siden

Thank you so much for your fantastic feedback.

We’re delighted to hear that our Customer Services team responded quickly, provided helpful answers and made the ticketing process as straightforward as possible for you. We really appreciate your kind comments and will be sure to share them with the team.

Thank you again, and we hope you have a fantastic time at Silverstone!

Svar fra Silverstone

For 5 dager siden

Thank you so much for your lovely review, Shirley. We’re delighted to hear that Nicky and Ellen have been so helpful and patient while helping you with your plans for Silverstone.

It sounds like you’ve put a lot of thought into finding the perfect Christmas and birthday presents, and we’re pleased our team could support you along the way. We’ll be sure to pass your kind comments on to both Nicky and Ellen.

We hope you’re able to secure your tickets and look forward to welcoming you to Silverstone!

Svar fra Silverstone

For 5 dager siden

Thank you so much for taking the time to share your fantastic feedback. We’re delighted to hear that our Customer Support team were able to assist with your transport ticket query and provide a clear and helpful response so quickly.

We’re especially pleased that, despite the high volume of enquiries on the public ticket release day, the team were able to resolve the further issues you experienced quickly and professionally.

It’s wonderful to hear that Sam supported you throughout the process. We’ll be sure to pass your thanks and kind comments on to Sam and the wider team.

Thank you again, and we hope you have a fantastic time at Silverstone!

Svar fra Silverstone

For 5 dager siden

Thank you so much for your fantastic feedback. We’re delighted to hear that our team are always quick to respond and a pleasure to deal with.

It’s particularly lovely to hear that you find us one of the companies that makes things easier rather than more difficult. We’ll be sure to share your kind comments with the team.

Thank you again for your support, and we look forward to welcoming you to Silverstone again soon!

Svar fra Silverstone

For 5 dager siden

Thank you for leaving such a detailed review. We are sorry to hear about the issues you experienced during the AMEX pre-sale.

We are pleased to see that you were able to successfully complete your booking for the 2027 Formula 1 British Grand Prix. However, we are sorry that our customer service team did not call you as promised to arrange payment. We appreciate how disappointing this must have been, particularly when you had already taken the time to contact us for assistance.

We will ensure your feedback is shared with the team, as we recognise that when a callback is promised, it is important that we follow through.

Thank you for your patience and for bringing this to our attention. We hope you enjoy the 2027 Formula 1 British Grand Prix.

Svar fra Silverstone

For 5 dager siden

Thank you so much for your lovely review. We’re delighted to hear that both of your interactions with our team were positive and that Val and Elliot were able to provide the help and guidance you needed when choosing your tickets.

It’s wonderful to hear that they were caring and made the process feel completely seamless. We’ll be sure to pass your kind feedback on to both of them.

Thank you again, and we hope you have a fantastic time at Silverstone!

Svar fra Silverstone

For 5 dager siden

Thank you so much for sharing your experience. We’re delighted to hear that we were able to help when you realised you had purchased the wrong tickets and that our team made the process of finding the right tickets for you and your dad easy and stress-free.

It’s lovely to hear that we were kind, understanding and patient, particularly as this was your first ever motor racing experience.

We hope you and your dad have an amazing first experience at Silverstone and create some fantastic memories together!

Svar fra Silverstone

For 5 dager siden

Thank you so much for taking the time to share your fantastic feedback. We’re delighted to hear that you found the communication in the lead-up to the event clear and helpful, and that accessing the ticket platform on the day was straightforward.

It’s especially wonderful to hear your kind words about our Access Team. We’re pleased they were able to respond quickly, resolve your query and process your application within 24 hours, helping to make the experience as easy and enjoyable as possible.

We’ll be sure to pass your lovely feedback on to the team. Thank you again, and we hope you have a fantastic time at Silverstone!

Svar fra Silverstone

For 5 dager siden

Thank you so much for your wonderful review. We’re delighted to hear that you received such helpful service from our team, even before booking your tickets.

We understand that attending an event for the first time and using our Personal Assistance Scheme may come with questions, so it’s great to know that the information provided gave you the reassurance and guidance you needed.

We’ll be sure to share your kind feedback with the team. Thank you again, and we look forward to welcoming you to Silverstone!

Svar fra Silverstone

For 5 dager siden

Thank you so much for your lovely review. We’re delighted to hear that our Accessibility Team made the ticket booking process so easy and stress-free, and that the advice provided was helpful when planning your visit with your partner.

It’s great to know that the team were able to respond quickly to all your questions and provide the support you needed. We’ll be sure to share your kind feedback with them.

Thank you again, and we look forward to welcoming you both to Silverstone!

Svar fra Silverstone

For 5 dager siden

Thank you for taking the time to share your kind feedback. We’re really pleased to hear that your application for the 2027 F1 Personal Assistant ticket was approved and that we were able to assist.

Accessibility and ensuring that everyone can enjoy their experience at Silverstone are very important to us, so it’s wonderful to hear that this support made a positive difference for you and your wife.

Thank you again for your lovely comments, and we look forward to welcoming you both to Silverstone in 2027!

Svar fra Silverstone

For 5 dager siden

Thank you so much for your fantastic review! We’re delighted to hear that booking your F1 tickets from Australia was such an easy experience.

It’s great to know that Ellen was able to quickly sort out your parking and make the experience even better. We’ll be sure to pass on your kind comments to her.

We hope you have an amazing time at Silverstone and enjoy the F1 weekend!