My delivery was stolen so I asked for a refund. No live chat and no phone number. I popped to a shop a buy a new pair of their Colorado boots cos I can’t wait on them replacing the stolen delivery as... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
To be honest, Caterpillar Charge S3 shoes on photos looks just ok, but did order a pair because I needed a proper safety shoes. In real life shoes looks really nice. Quality is spot on. Comfortable... Vis mer
The Boots and Sandals I have bought are of the highest quality, and really comfortable. I wish however, they would be a bit more specific on their measurement guidelines to female sizes. Then put th... Vis mer
Fantastic service. I sent the first pair back as they didn’t fit but forgot to include my details in the return package. Contacted the customer services and they sorted it out straight away. Very plea... Vis mer
Informasjon om virksomheten
Om Shop Caterpillar UK
Skrevet av virksomheten
For nearly a century Caterpillar Inc. has been making authentic, bold and daring clothes distinguished by uncompromising quality and styled for leaders. As a global leader in our industry, we take pride in our unmatched quality and service excellence, all while making sustainable progress possible by driving positive change on every continent. The quality of our products and services reflects the power and heritage of Caterpillar – the pride we take in what we do and what we make possible.
We are passionate about people, process, product and service excellence. We are determined to service our customers through innovation, continuous improvement, an intense focus on customer needs, and a dedication to meet those needs with a sense of urgency. For us, excellence is not only a value; it is a discipline and means for making the world a better place.
Kontaktopplysninger
West Business Park, Units F&G, Quedgeley, Hardwicke , GL2 4PH , Gloucestershire, Storbritannia
- info@shopcaterpillar.co.uk
- shopcaterpillar.co.uk
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 15 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av én uke
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Baseball cap I was really impressed in how quickly…
I was really impressed in how quickly my order was despatched. I have always liked Caterpillar baseball caps. They're good quality
Ignored all correspondence
Ignored all correspondence. Useless what's the point in saying to contact us when you don't reply
Fast service and great shoes
Fantastic service
Fantastic service. I sent the first pair back as they didn’t fit but forgot to include my details in the return package. Contacted the customer services and they sorted it out straight away. Very pleased with the replacement and the service received. Thanks
Nice shirt thin fabric for hot summers
Ordered some items and paid next…
Ordered some items and paid next working day delivery. So four working days later I’m still waiting on my delivery.
Phone number is not in use. They don’t respond to emails through either their site or your email.
Very very poor performance.
2 out of 3 fit nicely, no free returns
2 out of 3 fit nicely. No free returns so cost £5 in postage to return, not good considering price point
Quick and easy.
These bits fitted great
These boots fitted great, the description was perfect. Size 10 wide fitting. Exactly what I need, very comfy boots. Bit heavier than some I've worn in the past but still wear these fir a 10hr shift no problem.
Waiting ages to get my refund back
Waiting ages to get my refund back
Customer service replies very late
Really nice boots at a good price.
Returning customer
As a returning customer , I have found the quick service getting orders dispatched without delay has been very efficient each time.
Despite purchasing a size 8 three years…
Despite purchasing a size 8 three years ago, the size 8 I have been sent this time is far larger and I am now having to pay to return them! I was very happy with my previous pair, but if I have to go through this hassle may look elsewhere.
Great trainers at a great price
Fast Efficient Good product.
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