Highly recommend. Delivery was so fast and initial product quality looks good. I did need after sales support however this was picked and resolved very quickly. Would have no issues using thi... Vis mer
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
James from UK EV installer is always really helpfull. The website and prices work in my favour. I find the feedbank and infomation from wattsapp is extremly helpfull. I have and alway will continue to... Vis mer
The website has a great range of products and plenty of info to make a selection. The prices are some of the lowest I've seen online. And best of all the customer service and communications is first... Vis mer
Selskapet har svart
Remarkably quick delivery. Make sure you work out everything you need before you place your order. It will be delivered before you know it so altering it the next day is not an option. I paid two sepa... Vis mer
Selskapet har svart
Informasjon om virksomheten
Skrevet av virksomheten
An e-commerce shop. With over 4500 products listed for sale, we are one of the fastest growing retailers in the EV and renewable energy sector. 100% online, all products delivered directly. Modern shopping, expert service.
Kontaktopplysninger
Storbritannia
- shop.ukevinstallers.co.uk
4,8
Enestående
277 anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
Har svart på 100 % av de negative anmeldelsene sine
Svarer vanligvis i løpet av to uker
Slik bruker virksomheten Trustpilot
Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Excellent service
Excellent service!
Next day delivery on items ordered and WhatsApp response straight away!!
Thanks
29. juli 2026
Excellent customer service from start to finish
I purchased a charging post in June. The process was easy and the item arrived very quickly, was packaged well and exellent quality. Due to a change of charger location we did not require the post. I was outside of the returns period but the gentleman I spoke to was happy to provide a refund and was really helpful with his guidance on how to return it. I also spoke to a lovely helpful lady too. This exceptional customer service really stood out for me and I would high recommend this company to anybody wanting to purchase their products. Thank you!
21. juli 2026
Anmeldelse skrevet uten oppfordring
Great Product & Company - Courier not so good
The company were very good to deal with.
Charger excellent product.
I had issues with the delivery not time the order was sent out.
16. juli 2026
Svar fra UK EV Installers Shop
Unfortunately, the courier on this occasion broken their standing instruction NOT to leave the product at an alternative address. When we heard that this had happened I hope you'd agree that we did all we could to resolve the issue. It's a constant frustration that couriers can present a weak link in an otherwise impeccable supply chain from product manufacturer to customer, and we are always striving to achieve the best outcomes for our customers.
It came very quickly and was well…
It came very quickly and was well packaged although the cardboard was rather damaged. The item was undamaged though.
14. juli 2026
Fabulous Service
Very quick to follow up with a phone call to clarify a potential error on what I had ordered, and very quick dispatch and delivery of a high quality product. Fabulous service, thank you!
16. juli 2026
Such prompt service in helping with an…
Such prompt service in helping with an order and then in delivering it.
14. juli 2026
Very poor
Very poor. Took too long for delivery. They don’t stack the products.
Ending up losing the job.
3. juli 2026
Svar fra UK EV Installers Shop
This review and experience has promoted some investment and changes for us. We thought that we processed the order normally, so we were surprised that you were so disappointed.
This product required a build by the manufacturer, as not everything is held ready for immediate dispatch. But this wasn't clear on our site.
So, we've invested a considerable sum in our shop in order to clearly show the lead time on every product. 90% are next day delivery but some require a little longer, and that's now being implemented across over 4000 products.
I hope that you see that we really do take on board feedback and are prepared to improve when it's needed. Today's investment is as a direct result of your feedback and whilst a 1-star review hurts us greatly we hope that you give us a chance to re-prove our service to you.
The advert stated that delivery would…
The advert stated that delivery would take up to three working days. On the third day, I still hadn't received any updates or a tracking number, so I had to email them to ask about my order.
After that, the manager responded promptly and handled the situation professionally, making sure I received the EV charger in time for my installation. The customer service was excellent once I made contact.
However, I can't help but wonder whether my order would have been delayed even further if I hadn't emailed them first.
23. juni 2026
Wrong cost on the web site
Wrong cost on the web site. Although they should have honered the purches, as payment was made and an invoice provided.
They insted cancelled the order. Would not use this supplier from my experience.
26. juni 2026
Svar fra UK EV Installers Shop
Hi thanks for shopping on our shop and for your review.
Unfortunately through an error the price displaying for the product you ordered was incorrect, and by a large amount. We noticed this immediately and offered you a discounted rate for the product. As we never heard back from you to resolve, we finally cancelled the order.
It's a common misconception that shops are obliged to honour a pricing error, but if it's a genuine mistake it's not the case. I'm sorry for your experience and that you felt a 1-star review is justified.
The product I ordered was delivered…A happy Customer
The product I ordered was delivered quickly and was just as described, payment was easy and satisfactory. I would definitely use this company again.
29. juni 2026
Excellent customer service
I had a couple of things I wanted to check, so I used the WhatsApp message chat option and got answers within minutes. I ordered on a Friday and took delivery on the following Monday, exactly as advertised.
Faultless service throughout.
26. juni 2026
Amazing customer service.
I ordered the wrong part initially and they were super responsive (even replied on a Sunday) saying that it was no problem and would refund the order immediately. I reordered the correct part and it arrived next day. Superb service.
21. juni 2026
Great service from start to finish
I recently ordered from UK EV Installers Shop and was very pleased with the service. Communication was excellent throughout and any questions I had were answered quickly and clearly.
The ordering process was straightforward, delivery was prompt, and everything arrived exactly as expected. It's refreshing to deal with a company that keeps you updated and does what it says it will do.
I wouldn't hesitate to use them again and would happily recommend them to anyone looking for EV charging products.
16. juni 2026
Dette er Trustpilot
Alle kan gi tilbakemelding på Trustpilot. De som skriver en anmeldelse, har rett til når som helst å redigere og slette den. Enhver publiserte anmeldelse er synlig så lenge en tilknyttet konto er aktiv.
Vi har et eget team og smart teknologi som beskytter plattformen vår. Finn ut hvordan vi motvirker falske anmeldelser.
Lær om anmeldelsesprosessen på Trustpilot.
Verifisering kan bidra til å sørge for at anmeldelsene du leser på Trustpilot, er skrevet av faktiske personer.
Det kan gi en skjev TrustScore å tilby belønning for eller be bare enkelte kunder om å skrive en anmeldelse, og dette går imot retningslinjene våre.