The blanket might be good, but it didn't work for us. I bought it for my adult son with autism, hoping the weighted blanket would improve the duration of his sleep, but there was no improvement. Howev... Vis mer
Selskapet har svart
Vi bekrefter ikke spesifikke uttalelser siden en forfatters mening er hens egen, men vi kan merke en anmeldelse som "bekreftet" når vi kan bekrefte at det har vært kontakt med virksomheten. Mer informasjon
For å beskytte plattformens integritet vil alle anmeldelser på plattformen—bekreftet eller ikke—bli undersøkt av vår automatiserte programvare (tilgjengelig hele døgnet). Denne teknologien er designet til å identifisere og fjerne innhold som bryter med retningslinjene våre, deriblant anmeldelser som ikke er basert på en faktisk erfaring. Vi vet at vi ikke kan fange opp alt. Hvis du tror at vi har gått glipp av noe, kan du rapportere det. Mer informasjon
Se hva andre synes
Not used yet as it's too hot, but arrived on time, great that it comes in a proper bag so easy to store & keep clean when not in use, sure it will be worth the price
So far, so great! Despite delivery being a little longer than the standard two weeks - which was clearly stated before purchase - I cannot fault the service. The bed was delivered within the time fram... Vis mer
Selskapet har svart
highly recommended this bed bought it for my french bulldog whos 5 so comfy and bog enough for him alway snuggle in it easy wash in machine as well cool wash fluff back up again
Selskapet har svart
Informasjon om virksomheten
Om Silentnight
Skrevet av virksomheten
Silentnight, the UK’s most trusted sleep brand. We know that everyone has different needs when it comes to sleep. So in a nation of 60 million sleepers, one-size-fits all just won’t do. It won’t do at all. That’s why we think sleepers before springs.
Silentnight's Customer Guarantee
Silentnight's Customer Guarantee
We work hard to ensure all our customers receive the highest levels of quality and support.
Honesty and integrity lie at the very core of everything we do here at Silentnight.
The Silentnight Guarantee has been designed to create an environment where people can shop with confidence.
Kontaktopplysninger
Long Ing Business Park, BB18 6BJ, Barnoldswick, Storbritannia
- 0333 123 0892
- enquiries@silentnight.co.uk
- shop.silentnight.co.uk
4,1
Bra
9k anmeldelser
Ber kundene om å skrive anmeldelser
Denne virksomheten oppfordrer kundene til å skrive anmeldelser, enten positive eller negative
På Trustpilot legger vi vekt på bidrag fra faktiske personer. Denne virksomheten kan imidlertid også bruke KI-verktøyet vårt til å lage utkast til svarene de gir.
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Se hvordan anmeldelsene og vurderingene deres innhentes, vurderes og modereres.
Cooling mat for bed
Searched internet for cooling mat to help sleep in U.K. heatwave and to help my lymphoedema. I trusted Silentnight as I have had other products from them that have been good and reliable.The cooling mat definitely works and put under the sheet totally comfortable. Takes the heat away and makes for a cooler night’s sleep. Highly recommend.
15. juni 2026
Anmeldelse skrevet uten oppfordring
Svar fra Silentnight
We're so glad to hear our cooling mat provided comfort during the current heatwave and helped with your lymphoedema. We truly appreciate your recommendation and your continued trust in our brand.
Sam, Silentnight Brands
Outstanding customer service 👍
On behalf of Mrs D Fyles, Whilst we did have to return the mattress, I have to comment on the exceptional customer service. From the first email, responses were prompt, polite, professional with full instructions and explanations. I must comment specifically on Jolie who largely dealt with our return, she was exceptional👏
Thank you for your help and kindness👍👏👏👏
10. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Silentnight
We are truly grateful for your kind words and are so pleased to hear about your positive experience with us. Thank you for acknowledging our efforts.
Sam, Silentnight Brands
Quick delivery and lovely topper
Quick delivery and lovely topper, just what an uncomfortable mattress needed.
18. juni 2026
Svar fra Silentnight
We're happy to hear that your topper was delivered quickly and that it has made your mattress more comfortable. Thank you for your positive feedback, Sadie.
Sam, Silentnight Brands
The 2.5 tog duvet is a god send with…
The 2.5 tog duvet is a god send with this weather . It is light enough so that you don’t feel it but just warm enough if the temperature fall at night.
The delivery was in good time ready for me to take on holiday
18. juni 2026
Svar fra Silentnight
We're so glad to hear our 2.5 tog duvet is providing you with such comfort, especially with the changing weather! Thank you for your kind words.
Sarah at Silentnight Brands
Never received my item
Never received my item. Never got through to customer services. Had to open a PayPal dispute to get my money back.
18. juni 2026
Svar fra Silentnight
We are truly sorry to hear about the trouble you experienced with your delivery and can see we are actively investigating this issue.
Kind regards Sarah, Silentnight Brands
Very happy with the topper .
Very happy with the topper .I had an issue which was resolved promptly by Silentnight
So one happy customer .
18. juni 2026
Svar fra Silentnight
We are so pleased to hear how happy you are with your topper and that we were able to resolve your issue promptly. We appreciate your positive feedback!
Sarah at Silentnight Brands
Top Notch
So far, so great! Despite delivery being a little longer than the standard two weeks - which was clearly stated before purchase - I cannot fault the service. The bed was delivered within the time frame given, brought to bedroom, assembled and the old bed removed. Having gone on holiday almost immediately afterwards I cant fully comment on sleep but loving so far! Very happy
7. juni 2026
Svar fra Silentnight
We are so pleased to hear about your positive experience with our service, from delivery to assembly. We hope you continue to enjoy your new bed after your holiday! Thank you for sharing your feedback.
Sarah at Silentnight Brands
Excellent service
Very easy to order and updated on delivery at all times.
Men who delivered new mattress and collected old mattress were very polite and thoughtful
17. juni 2026
Svar fra Silentnight
Thank you for your wonderful feedback Sonia, it means a lot.
Sarah at Silentnight Brands
I found the service excellent
I found the service excellent. I love the mattress. I have been having a great night’s sleep. My only negative is I never expected a groove to appear in the mattress after the first night. I wrongly assumed that like my previous mattress, it would take years before grooves began appearing. I then wrongly assumed that come bedtime the following day, the groove would have gone by springing back up again. This is not the case. A family member recently bought a new mattress and warned that this would happen as he has gone through 3 mattresses trying to get rid of the groove so soon because the grooves were hurting his back. I didn't believe this would happen to me but it has. Admittedly it doesn’t hurt my back but I do feel the grooves and my body rolls into the grooves. ☹
20. juni 2026
Svar fra Silentnight
Thanks for your feedback. Can I ask you to please be sure to follow the care guidelines and rotate your new mattress regularly, this will help the fillings to settle and relax and stop any settlement building up.
Kind regards, Sarah at Silentnight Brands
Svar fra Silentnight
We're happy you found our mattress comfortable and appreciate your positive feedback about our delivery service.
Thanks, Sarah at Silentnight Brands
Svar fra Silentnight
We're so happy to hear that you are pleased with the product and that your grandson is very happy with his new mattress,
Kind regards,
Sarah at Silentnight Brands
Love our mattress
Love our mattress, delivery went smooth and both me and partner having the best nights sleep since! Recommend the ultra gel pocket 2000 for sure!
9. juni 2026
Svar fra Silentnight
We are delighted to hear that you and your partner are enjoying the best nights of sleep on your new mattress! It's wonderful to know the delivery was smooth and that you'd recommend the Ultra Gel Pocket 2000.
Sarah at Silentnight Brands
Bought for spare room Thicker than…
Bought for spare room Thicker than previously bought toppers Soft and comfortable Deep sheets required
15. juni 2026
Svar fra Silentnight
We're so glad you're enjoying the comfort of our topper! We appreciate your kind words and feedback Jenny.
Sarah at Silentnight Brands
Excellent and efficient service
Easy to order item required, confirmed the other and delivered within 48hrs, excellent service and very efficient, highly recommend
12. juni 2026
Svar fra Silentnight
We are so pleased to hear that you found the ordering process easy and that your item was delivered so quickly. We truly appreciate your kind words about our excellent and efficient service. Thanks Ron.
Sarah, Silentnight Brands
all good from ordering to delivery
7. juni 2026
Svar fra Silentnight
We're delighted to hear that your entire experience, from placing your order to receiving it, was positive. Thank you for sharing your feedback Julia.
Sarah, Silentnight Brands
Didn't last , won't buy another one .
My wife and I have always had silent for 53 years of our marriage ,we had to replace it 4 years ago within the year it needed replacing just gone lumpy and saggy ,they would only replace if we bought a new base which we did (old one better than the new ) the new one has gone the same way after a year, came and inspected it wear and tear after a year !!!! We have now put up with it for another 18 months .We are now replacing it with a more expensive mattress .we would not buy a silentnight again which is a shame .
4. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Silentnight
We are truly sorry to hear about any repeated issue you have experienced. Unfortunately we do need to follow the independent engineers findings. We appreciate you bringing your concerns to our attention, and we will certainly take your feedback onboard.
Sarah, Silentnight Brands
Not so cool pad
I recently bought a cool pad that didn't live up to its claims so tried to reach out to silent night with no response,
So I put a review on regarding my experience and silent night got intouch with me apologised and have said they will reimburse me...which I haven't received yet ,but thank you silent night I appreciate your email and response to my frustration. Thankyou.
4. juli 2026
Anmeldelse skrevet uten oppfordring
Svar fra Silentnight
Thanks for the updated review Janet. Your refund has been raised, but this can take 1-3 working days to register depending on your issuing bank. Please keep checking.
Sarah, Silentnight Brands
Svar fra Silentnight
We are so pleased to hear that your ordering experience was easy and that your item arrived quickly. Thank you for sharing.
Sarah, Silentnight Brands
5cm mattress topper
We wanted a mattress topper they wouldn't break the bank - and this hit the mark. Ordering was straightforward and delivery was as detailed at the time of ordering .
We have been sleeping on the topper now for around 3 weeks and it has made a brilliant difference. I am sleeping much better!!
11. juni 2026
Svar fra Silentnight
We're so pleased to hear that our mattress topper has made such a brilliant difference to your sleep and that you're resting much better Eluned! It's wonderful to know that it met your expectations for value and that ordering and delivery were straightforward.
Kind regards
Rebecca
Silentnight Brands
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